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Sunshine Window Cleaning Inc.

Window cleaning service · Boise City, ID · reviewed since 2014

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%97+23.5Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty91−0.9Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#18 of 44 garage cleaning servicesPosition by Experts Score among all companies we track in this category. · better than 60%
4.9 ★★★★★ 1,046 Google reviews · 23 photos
97%five-star reviews
4.98★last 12 monthsAverage stars on reviews from the last 12 months only.
0.2%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
98%reviews answered by the owner
Oct 2026latest review

Sunshine Window Cleaning Inc. at a glance

Customers frequently praise the company for punctuality, thorough cleaning, and professional communication during interior and exterior window services, as well as power washing and gutter maintenance. The high average rating reflects consistent satisfaction with the quality of work and friendly staff interactions. However, a minority of reviews criticize specific instances of tardiness, poor follow-up on weather-related guarantees, and additional fees for hard water stains or holiday light installations.

  • Google rating: 4.9 out of 5 from 1,046 reviews (97% five-star).
  • Reviews on this page: 1,046 Google reviews (790 with written comments, 20 with photos).
  • Owner responses: the business replied to 98% of reviews.
  • Most recent review: October 30, 2026.
  • Service: Garage Cleaning Service serving Boise City, Idaho.

Data from Google, last updated November 1, 2026.

Score profile vs other garage cleaning services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

Satisfaction95Reliability97Craft & service91Value100Momentum100Replies to reviews100Satisfaction: 95 (median 95)Reliability: 97 (median 95)Craft & service: 91 (median 100)Value: 100 (median 100)Momentum: 100 (median 100)Replies to reviews: 100 (median 79)
This companyGarage Cleaning Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Sunshine Window Cleaning Inc.: 95/100 on this factor. Category median: 95.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Sunshine Window Cleaning Inc.: 97/100 on this factor. Category median: 95.A
97
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Sunshine Window Cleaning Inc.: 91/100 on this factor. Category median: 100.A
91
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Sunshine Window Cleaning Inc.: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Sunshine Window Cleaning Inc.: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Sunshine Window Cleaning Inc.: 100/100 on this factor. Category median: 79.A
100

Bar = this company · dark tick = category median.

Star ratings

1,046 Google reviews we collected

  • 5 stars1,01097%
  • 4 stars232%
  • 3 stars40%
  • 2 stars10%
  • 1 star81%

Praise vs complaints

Phrases our text analysis found in 790 written reviews

  • Praise1,37899%
  • Complaints131%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price5229%
  • Reasonable12168%
  • Overpriced21%
  • Not sure32%

Topic share

How often each topic comes up in the written reviews

  • Quality & results43331%
  • Staff & attitude35726%
  • Speed & response25318%
  • Would recommend17813%
  • Price & value896%
  • Communication564%
  • Honesty & trust252%

What customers talk about

We read 790 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Excellent job of power washing house and washing windows.”
    “I don’t know if it was them who damaged it or not, but they should have let me know.”
  • “Friendly service provider, prompt, excellent communication, amazing price.”
    “This is the most unprofessional thing you could do!”
  • “The window cleaners always provide quick and fantastic service!”
  • “I definitely would recommend this company for your cleaning needs.”
    “This lady was over the top rude and I would not recommend doing business with this company!”
  • “They provide very reasonable quotes and come when they say.”
    “Too expensive.”
  • “Excellent communication and transparency with the estimate and the walk through on day of service.”
  • “Proactive reminders, confirmations on appointments, they’re reliable, accountable (which is rare nowadays) and great customer service for what we hire…”

People customers mention

  • Windows 18 reviews
  • Daniel 16 reviews
  • Nick 13 reviews
  • Eric 12 reviews
  • Janelle 8 reviews
  • Brad 8 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Sunshine Window Cleaning Inc. for 8 kinds of job. Pick one to see what they paid and said.

Recent reviews

Missy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 days ago★★★★★

Fast friendly excellent job! The two guys that came over weee very respectful clean and took their time on my windows.

kim6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Brett did a fantastic and meticulous job today. We were very pleased with the quality of his work and it was obvious that he took great pride in his work. Thank you for the sparkling windows, we couldn't be more pleased!

Reasonable priceInterior & exterior window cleaning
JennLocal Guide · 80 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Awesome work as always. Friendly service provider, prompt, excellent communication, amazing price. I won’t use anybody else!

Deborah7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

The cleaners were very professional and efficient. It is nice to have my house so sparkly and clean

Reasonable priceStandard cleaning+ Punctuality
Arianna9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Super wonderful and friendly team! The window cleaners always provide quick and fantastic service! We switched window cleaning companies and we receive exterior and interior window cleaning for the same price that we used to pay for ONLY the exterior with a different company! Thank you guys for always being SO AWESOME!

Lisa6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Some of our windows had never been washed. They worked hard and did an excellent job.

Reasonable priceInterior & exterior window cleaning

Photos

Customer reviews

4.9 ★★★★★ 1,046 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Kevin Hogle9 reviewsTotal number of Google reviews Kevin has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Riley came out and did a great job.

  • Price assessment: Reasonable price
  • Services: Window washing
Erin GreenLocal Guide · 18 reviewsTotal number of Google reviews Erin has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Professional and friendly. My windows look great!

  • Price assessment: Reasonable price
  • Services: Interior & exterior window cleaning
Response from the owner · a year ago

Thanks for choosing sunshine! We are so happy we delivered a 5 star service for you!

Missy DePalma4 reviewsTotal number of Google reviews Missy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Fast friendly excellent job! The two guys that came over weee very respectful clean and took their time on my windows.

Response from the owner · a year ago

Nick and oliver were so happy to here that you were satisfied with your service. Thank you for choosing sunshine!

Pamela Petersen8 reviewsTotal number of Google reviews Pamela has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

They were very nice and my windows look great!

  • Price assessment: Great price
  • Services: Interior & exterior window cleaning, Window washing
Response from the owner · 5 months ago

Thanks for letting us bring a little more shine to your home!

Sigrid Provant3 reviewsTotal number of Google reviews Sigrid has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

As always the team did a great job!!

  • Price assessment: Reasonable price
  • Services: Interior & exterior window cleaning, Service not listed
Response from the owner · 5 years ago

We are so glad we are able to help clients like yourself and deliver the highest level of quality services. Thanks for sharing your feedback

Glo Rude9 reviewsTotal number of Google reviews Glo has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

They did a great job quick and thorough!

  • Price assessment: Great price
  • Services: Interior & exterior window cleaning
Richard Shipton7 reviewsTotal number of Google reviews Richard has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Fall window cleaning was great and such a difference. Thanks.

Response from the owner · 2 years ago

Thank you so much for taking time to leave us a review. We appreciate it so greatly and we look forward to striving to deliver more 5 star services in the future!

kim rust6 reviewsTotal number of Google reviews kim has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Brett did a fantastic and meticulous job today. We were very pleased with the quality of his work and it was obvious that he took great pride in his work. Thank you for the sparkling windows, we couldn't be more pleased!

  • Price assessment: Reasonable price
  • Services: Interior & exterior window cleaning
Response from the owner · 2 years ago

Thank you for taking the time to leave us a review! all of us at sunshine really appreciate you using our business and look forward to helping you in the future.

Karen Miller2 reviewsTotal number of Google reviews Karen has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Excellent service

  • Price assessment: Not sure
  • Services: Standard cleaning, Service not listed
Response from the owner · 7 months ago

Thank you for leaving us a review! it means the world to us that we leave our clients happy.

Jenn LindelienLocal Guide · 80 reviewsTotal number of Google reviews Jenn has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Awesome work as always. Friendly service provider, prompt, excellent communication, amazing price. I won’t use anybody else!

Response from the owner · a week ago

Nate was so happy to hear he did a great job for you this time Jenn! thank you for leaving us a review, it means allot to everyone of us at sunshine.

Sunshine Window Cleaning Inc. on Google Maps →

Business details