Analyzing 9,389,9699.4M ReviewsFor 26,74426.7K Experts
Customers frequently praise the company for punctual arrivals, clear communication, and transparent pricing when repairing dryers, washers, and ovens. Technicians are often noted for their professionalism and ability to diagnose issues quickly, sometimes providing honest advice on whether repair or replacement is more cost-effective. However, some low-rated reviews highlight scheduling errors, missed follow-ups on ordered parts, or a lack of response regarding repair quotes after initial visits.
Data from Google, last updated November 10, 2026.
1,095 Google reviews we collected
Phrases our text analysis found in 934 written reviews
How often each topic comes up in the written reviews
We read 934 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Eric was here right on time, explained everything thoroughly, fixed my dryer quickly and was all around wonderful!”
“Luke was great to work with; very professional and friendly.”
“Not only is the owner Luke rude, he also creates fake accounts to give himself 5 star reviews.”
“Would highly recommend this company for any appliance repair!”
“Avoid this business at all costs.”
“Luke came out the next morning and fixed the problem quickly, showing me the SOCK completely jamming up the pump.”
“Fortunately, I called, and found the online appointment somehow did not work.”
“Very reasonable and scheduling this service was so easy.”
“He tried different things, but ultimately told us the bad news, it was either a very expensive fix or a new dryer.”
“They explain everything very well and have transparent pricing.”
“We have used a couple of times now, and they are honest and up front with everything.”
praise complaint · found by our text analysis, Google review wording unchanged.
4.9 ★★★★★ 1,095 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Eric was here right on time, explained everything thoroughly, fixed my dryer quickly and was all around wonderful! I highly recommend them!!
Thank you for the recommendation, and it's great to see Eric recognized for his work. We're glad we could help.
They came out the next day and fixed my dryer. Luke was great to work with; very professional and friendly.
We're grateful you called Super Care Appliance Repair for your dryer, and thank you for the shout-out for Luke.
Quick response with great service!
We appreciate the review, and we're happy to hear it went well. Thanks for choosing us!
The were clear about their pricing, very easy to schedule with, and got the problem fixed right away.
We're glad it was a smooth one from the first call to the fix. Thank you for choosing Super Care Appliance Repair, and for sharing your experience.
Luke the technician was right on time, professional and very knowledgeable. Was able to quickly diagnose and fix the issue with our dryer.
We're glad Luke could get your dryer running again so quickly, and thank you for choosing Super Care Appliance Repair. It was a pleasure helping you out.
Very tidy kind, helpful and polite
Thank you, that was kind of you to say. We're here if anything else ever acts up.
Very Satisfied! Joe came out and I threw him for a loop because I tired to repair the appliance before calling. So he had to work backwards from my mistake to fix my Bosch oven. But we got there! Very reasonable and scheduling this service was so easy. I called another service company across town that says they work on European appliances almost a week ago and still haven't heard back. Super Care went from online scheduling to job completion in 36 hours.
Thank you for trusting Super Care Appliance Repair with your Bosch oven, and for the good word on Joe. Fast turnaround matters when the oven is down, so we're glad booking online got him out there and the repair done within a couple of days. Enjoy having it back in action.
Luke was very professional and full of helpful information. He advised a replacement rather than a costly repair. Not what I was hoping for but the service was helpful. I will definitely call again with future issues.
Thank you for the kind words about Luke. We're sorry it wasn't the news you were hoping for, but we're glad he could give you an honest assessment to help you make the best decision. We'll be here whenever you need us next.
Excellent , responsive company with great repair people. Washer flooded laundry area due to kids sock clogging water pump because of kid overloading washer, despite being told numerous times not to. Luke came out the next morning and fixed the problem quickly, showing me the SOCK completely jamming up the pump. So jammed in there can't even get it out with a pliers. Super nice guy, cleaned area up thoroughly and excellent, fast repair. Would highly recommend this company for any appliance repair!
Thanks for giving Luke such a great shout-out, and for recommending us to anyone who needs an appliance repair. Here's hoping it's smooth sailing on laundry day from now on.
Good work. Honest assessment. Friendly people. This time able to fix washer. Now and then can't fix because parts aren't available or product discontinued. Honestly evaluate and give you reasonable explanations. Used them on my own home and rental property a number of times. Given cost of appliances these days consider having them evaluate appliance is money well spent.
Hi Nancy, thank you for taking the time to leave us a nice review and for giving our service a 5-star rating! We are glad to hear that you have been satisfied with our service and that you continue to have a good experience with us. We truly appreciate your trust in us and we look forward to helping you with any future appliance repairs you need. Thank you for your business!
Analyzing 9,389,9699.4M ReviewsFor 26,74426.7K Experts