Great fast service , very trustworthy and straight to the point

Super Lube
Super Lube at a glance
Google reviewers highlight Super Lube's rapid service speed and friendly staff as primary positives, with many noting efficient oil changes and minor repairs. However, several low-star reviews cite discrepancies between advertised and final prices, unexpected upcharges for additional services, and instances of perceived aggressive sales tactics or unresponsive customer support.
- Google rating: 4.8 out of 5 from 212 reviews (92% five-star).
- Reviews on this page: 212 Google reviews (159 with written comments, 3 with photos).
- Owner responses: the business replied to 5% of reviews.
- Most recent review: October 17, 2026.
- Service: Oil Change Service serving Charlotte, North Carolina.
Data from Google, last updated October 29, 2026.
Star ratings
212 Google reviews we collected
- 5 stars19692%
- 4 stars42%
- 3 stars10%
- 2 stars21%
- 1 star94%
Praise vs complaints
Phrases our text analysis found in 159 written reviews
- Praise21696%
- Complaints104%
Topic share
How often each topic comes up in the written reviews
- Speed & response8538%
- Staff & attitude3415%
- Quality & results3214%
- Price & value2913%
- Would recommend2210%
- Honesty & trust209%
- Communication42%
What customers talk about
We read 159 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Great fast service , very trustworthy and straight to the point”
“Love coming to this place to get my oil changed very nice people in fast service”
“…Until I came back to him telling him my car wasn’t running right Very disrespectful & Try to intimidate you ((Ladies))…”
“I visit an the guy all e way make me feel welcome great job”
“Always fast and a great price for a basic oil change.”
“very bad service the lied about the price being 85 dollars took my car did the oil change and charged 100 dollar and did not want to do the oil change…”
“Honest, quick, and reliable service — highly recommend!”
“You can tell they genuinely care about their customers.”
“Total scam they wanted to fail me because of a windshield wiper.”
“…eset on the dashboard said he would have to charge extra all this was communicated after the oil changed has happened never came in said i have to cha…”
praise complaint · found by our text analysis, Google review wording unchanged.
Photos
Customer reviews
4.8 ★★★★★ 212 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Fast and efficient. Great job!
Very fast and affordable will be going back!
- Price assessment: Great price
- Services: Oil change
- Service duration: 0–30 min
Love coming to this place to get my oil changed very nice people in fast service
- Price assessment: Great price
- Services: Oil change
- Service duration: 0–30 min
Super fast service, prices are posted inside and $5 for ladies on Tuesdays!
- Price assessment: Reasonable price
- Services: Oil change
- Service duration: 0–30 min
Very very kind friendly and fast!! 😍🤗
Fast and quick
From the moment I called to the moment I pulled up, the customer service was absolutely top tier! Very attentive, professional, and welcoming from start to finish. You can tell they genuinely care about their customers. Definitely recommend! ⭐️⭐️⭐️⭐️⭐️
- Price assessment: Great price
- Services: Oil change
Very good customer service
- Price assessment: Reasonable price
- Services: Oil change
Came in right before they closed took them 10 mins and I was out of there. Cool quick and professional.
- Price assessment: Great price
- Services: Oil change
Business details
- Address: 2900 Eastway Dr, Charlotte, NC 28205
- Phone: (704) 535-4000
- Service area: Charlotte, NC