Google reviewers rate the O'Fallon location 4.8 out of 5 based on 940 reviews, highlighting friendly staff, professional communication, and efficient service during haircuts and color treatments. Customers frequently appreciate the welcoming environment and quick turnaround times, though the owner responded to only 66% of feedback. Recurring criticisms involve significant wait times despite scheduled appointments and instances where stylists failed to follow specific instructions regarding hair length or beard trimming.
Data from Google, last updated October 26, 2026.
Reviews from Google, shown as published (original wording, unedited).
Stylist Danielle was incredibly kind and helpful with making suggestions and making me feel like she cared about my results ❤️🙏
Jess, Danielle’s kindness and thoughtful suggestions are wonderful to hear. We’re glad your Supercuts visit felt caring and supportive, and we appreciate you sharing this.
I received a very nice haircut. I have been going to super cut for over 15 years and don’t plan on going anywhere else.
It's wonderful to hear that you've been enjoying your experiences at Supercuts for over a decade, John! Thank you for being a loyal guest; we look forward to seeing you again soon for your next haircut!
Alyssa did a great job on my grandson’s haircut. She asked along the way if we wanted any adjusts and listened to our requests. We will definitely be back!
Patty, thank you for sharing this wonderful feedback about your grandson’s haircut at Supercuts. It’s great to hear Alyssa listened closely and made the adjustments you wanted along the way. We look forward to welcoming you back soon for another visit.
Staff was very friendly and asked my son how they wanted their hair cut. I would recommend!
Appreciate you sharing your wonderful feedback, Monica! We're glad our stylists made your visit comfortable and offered personalized men's haircuts for your sons at Supercuts. Thank you for recommending us as your go-to salon near you!
Great service. Easy check in service online.
Lisa, thanks for sharing your experience with Supercuts. We’re glad the online check-in made things easy and that you received great service. We look forward to seeing you again soon for your next haircut.
Alyssa did a super job. An expert!
Hi Joe, Alyssa’s expert care and great work are wonderful to hear. We appreciate you choosing Supercuts and sharing your positive experience with us.
Waited 20 minutes past my time I signed up for online. Had to leave. No one told me there was a wait.
Rhonda, it's wonderful to see your positive feedback! Thank you for choosing Supercuts for your haircut experience.
Fast service no waiting
Thank you, Joe! We’re excited to hear from our wonderful guests enjoying their experiences at Supercuts. Your support means a lot to us!
Very friendly stylist
Hello Phillip, we appreciate your kind words about our friendly team at Supercuts. We’re glad your haircut experience felt welcoming, and we look forward to seeing you again soon.
UPDATE I went back. The experience was good. Haircut was BAD. So, just remember you're rolling the dice unless you know who you see. I had a wonderful experience! The hot towel treatment is FABULOUS, the head massage even better. Oh, my hair cut was good too!😂 I love my new style. This may be my new salon!
Cassandra, it’s fantastic to hear about your wonderful experience with us! We’re delighted you enjoyed the hot towel treatment and head massage along with your new haircut. Your journey to finding a perfect salon is truly important, and we look forward to welcoming you back to Supercuts!