Superior Appliance Services LLC

Very professional and courteous. Finished everything in a very timely manor.

• Price assessment: Great price
• Services: Refrigerator/freezer repair
• Repair wait time: 0–1 hr

Damarco was extremely professional and honest with his service call. His advice was also very helpful, even when it wasn't to his greatest benefit. That is what shows a true professional! I will be returning business to him in the future.

• Price assessment: Reasonable price
• Price: $100–150
• Services: Washing machine repair
• Repair wait time: 0–1 hr

Damarco is definitely who I would recommend. He's professional, respectful, and has integrity. I say this because he was not going to charge me anything due to not finding the cause of my issue. He did figure it out and it was quickly resolved. Dryer vent was blocked. I'm in a new home 2 years old and did not expect this. Do NOT skip vent cleaning! Excellent communication throughout the whole process, from scheduling to completion. Happy to know his company is here for our appliance needs. Thanks Damarco!

• Price assessment: Reasonable price
• Price: $50–100
• Services: Dryer repair
• Repair wait time: 0–1 hr

This is in follow up to my post from last week. The necessary parts I ordered came in. Damarco came back today, installed those parts and confirmed they worked as they should. He also discovered another part was necessary, reached out to a supply source, ordered this part and will come back tomorrow to complete the installation. We were NOT charged for this visit. This is another ex ample of Demarco, business owner, putting into practice a "customer first," straight forward approach. This is what I believe matters most to prospective customers. I highly recommend Superior Appliance Services.

• Price assessment: Reasonable price
• Price: $50–100

Very friendly and knowledgeable. Will use this service again.

• Price assessment: Reasonable price
• Price: $300–350
• Services: Dryer repair
• Positive: Responsiveness, Punctuality, Quality, Professionalism, Value

Excellent service! Very informative and efficient. Highly recommend!

• Services: Refrigerator/freezer repair

Damarco was fantastic to work with. Very knowledgeable, friendly, and honest. Can't beat his customer service. Great job Damarco!

• Price assessment: Great price
• Price: $50–100
• Services: Dishwasher repair

Demarco is outstanding! Personable, professional and proficient!!! You can’t beat that… Don’t take offense at their digital answering service, It is well worth pushing through to getting a very good repair guy!!

• Price assessment: Reasonable price
• Price: $100–150
• Services: Refrigerator/freezer repair

Horrible Customer Service!!! I called Superior Appliance Service,LLC (S.A.S.) on 7/16/26 and made an appointment for a technician to come to my home on 7/23/26 (a full week later) to look at a problem we were having with our clothes washer. I spoke to an answering service employee and not an actual person at S.A.S. I received a text on 7/16/26 confirming the Damarco from S.A.S. soul be arriving at my home on 7/23/26 between 8am and 10am. At 12 noon on 7/23/26, no one from S.A.S. Had arrived nor had I gotten a call from S.A.S. Regarding a delay in the technician’s arrival, so I called. The call was answered by the answering service employee and; I stated the issue and the answering service person said she would have someone from S.A.S. call me right away. An hour later, without a call from S.A.S. , I called again and got the same answering service person and her promise to have someone from S.A.S. call me right away was repeated again. I called 2 more times about an hour apart with the same results. Finally, at 3:30 pm I made a final call which was answered by the same answering service person. She started to give me the same speak and before she could complete her idle promise I cut her off and told her that if I didn’t have a call back from S.A.S. by 5 pm I would be writing this post on social media and that the company would not be portrayed in a positive way.she said she would relay my comments to the company. Result: I never got a call from S.A.S. I can only conclude that there is very little wonder why this company is NOT BBB accredited. My Advise: Absolutely Do Not call or use Superior Appliance Services, LLC for your appliance repairs/service needs. I wasted a whole day waiting on these people; Very unprofessional. Not a good way to do business. Avoid this company at all costs!!!

Appliance man came out three times and did not fix my machine and then would not return my phone calls. I had to go to another company to get it fixed after spending close to $600 With superior