Customers rate Superior Floor Care 4.9 out of 5 based on 62 reviews, frequently citing professional conduct, punctuality, and effective stain removal for carpets, tile, and hardwood. Recurring themes include fair pricing and thorough communication during projects. However, some lower-rated experiences note issues with workmanship on refinishing jobs, such as poor repairs to floorboards, and complaints about high costs or cleaning residue left on baseboards.
Google rating: 4.9 out of 5 from 62 reviews (95% five-star).
Reviews on this page: 62 Google reviews (59 with written comments, 3 with photos).
Owner responses: the business replied to 55% of reviews.
Most recent review: August 10, 2022.
Service: Stone Cleaning Service serving Denver, Colorado.
Data from Google, last updated November 10, 2026.
Star ratings
62 Google reviews we collected
4.9of 5
5 stars5995%
4 stars00%
3 stars23%
2 stars00%
1 star12%
Praise vs complaints
Phrases our text analysis found in 59 written reviews
97%praise
Praise10597%
Complaints33%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results2927%
Would recommend2422%
Staff & attitude2321%
Speed & response1211%
Price & value98%
Communication87%
Honesty & trust33%
What customers talk about
We read 59 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I used this company for all Of my carpet, tile, and hard wood tasks, Monica did an amazing job with her team.”
“Highly recommended for the wonderful service and great quality work”
“They are extremely professional and kind from when you schedule to when your floors are cleaned.”
“Great service, Richard showed up on time, wasn't rushed, did a great job on carpets, they look like new.”
“They did a great job on my floors and were very affordable!”
“LOVE this company, everyone is committed and easy to work with!”
“I am impressed with their genuine concern for their business.”
People customers mention
Richard7 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
I used this company for all Of my carpet, tile, and hard wood tasks, Monica did an amazing job with her team. Everything looked superior. I would recommend them to everybody. I am so pleased with their rates and their work ethic. Ai rate them a 10 out of 10!
Positive: Responsiveness, Punctuality, Quality, Professionalism, Value
Services: Carpet steam cleaning, Area rug cleaning, General carpet cleaning, Drapes & curtain cleaning, Upholstery cleaning, Installation, Leather cleaning, Pet stain & odor removal, Restoration
Response from the owner · 4 years ago
Donovan, thank you so much and we’re so glad you’re happy with the work!
Call us any time!
DeAnn Vance5 reviewsiTotal number of Google reviews DeAnn has written across all businesses on Google Maps, not just this one.
The company I work for has used Superior Floor Care for many, many years. They always do a great job and even come back in the morning to buff out the carpet after the cleaning. This extra process is due to the nature of our carpet. Our carpet looks great after every cleaning.
Positive: Responsiveness, Punctuality, Quality, Professionalism, Value
Services: General carpet cleaning
Response from the owner · 4 years ago
Thank you DeAnn for being so kind. We really enjoy working for you and your company.
Judy Schliebe1 reviewiTotal number of Google reviews Judy has written across all businesses on Google Maps, not just this one.
Superior Floor Care is the BEST! They are extremely professional and kind from when you schedule to when your floors are cleaned. I have used them annually for about 12+ years and will continue to use them! I refer them to anyone who asks too! ABSOLUTE BEST! Will ALWAYS use them!!
Services: General carpet cleaning, Pet stain & odor removal
Response from the owner · 8 years ago
Thank you Jolene. We appreciate the great review and the many referrals. We work really hard to make sure all of our customers happy and love the positive feedback.running a small family owned business can be challenging at times and we couldn't continue do it without great customers like yourself.
Karen Brady9 reviewsiTotal number of Google reviews Karen has written across all businesses on Google Maps, not just this one.
I have used Superior Floor Care for several years. I use them to clean the carpets at my office and the furniture in my home. They always do a great job and are respectful of my space and time.
Services: General carpet cleaning, Upholstery cleaning
Response from the owner · 5 years ago
Thank you Karen, it is always a pleasure doing work for you!
JOANN MERCER2 reviewsiTotal number of Google reviews JOANN has written across all businesses on Google Maps, not just this one.
Richard of Superior Floor Care was most professional and skilled, certainly up to the task of cleaning a white sofa and rather soiled area rug, made to look like new. I have already recommended this company to others and will continue to do so.
Positive: Quality
Services: Area rug cleaning, General carpet cleaning
Response from the owner · 5 years ago
Thank you Joann. Richard takes great pride in his work and was happy to help get your sofa clean.
joyce brown1 reviewiTotal number of Google reviews joyce has written across all businesses on Google Maps, not just this one.
Have used them twice - 83 years old and best carpet cleaning experience yet. Little more expensive but totally worth the extra money.
Positive: Responsiveness, Punctuality, Quality, Professionalism, Value
Services: General carpet cleaning
Response from the owner · 6 years ago
Thank you Joyce! We appreciate you taking the time to post your experience. Our goal is to have pleased clients with clean homes. Thank you for letting us come work for you.
Mary Kay Albertson3 reviewsiTotal number of Google reviews Mary has written across all businesses on Google Maps, not just this one.
We had superior floors refinish the hardwoods in our new home. We initially were only going to do the main floor but they did such a great job we had them do the second floor. About a month after they finished we had a flood in the kitchen which ruined the floors. Ethan and Richard were able to redo the kitchen and you can’t even tell there was a problem. I highly recommend Superior floors they are a great company to work with.
Dave FarmerLocal Guide · 34 reviewsiTotal number of Google reviews Dave has written across all businesses on Google Maps, not just this one.
Great Group. I used to own a construction company that worked in occupied homes for picky people so I know how tough that can be. They did a great job and were easy to work with. Highly recommend.
Positive: Responsiveness, Punctuality, Quality, Professionalism, Value
Mary Schmidt7 reviewsiTotal number of Google reviews Mary has written across all businesses on Google Maps, not just this one.
Richard was right on time. He was energetic, yet compassionate in his interaction with us. The job he did was that of a true professional. My husband Mel and I have never had our wanted results accomplished by another carpet cleaning company. Superior Carpet Cleaning Service is the best. There were no spots or traffic path remaining. Thanks, Richard.
Mary
Positive: Responsiveness, Punctuality, Quality, Professionalism, Value
