General contractor · Wellington, OH · reviewed since 2018
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%67+39.3Reliability 26%41+10.7Value 15%88+13.4Craft & service penalty98−0.2Experts Score= 63Not enough data for replies to reviews; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.63SCORE
BGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#10 of 11 drywall contractorsiPosition by Experts Score among all companies we track in this category. · better than 10%
4.6★★★★★18 Google reviews · 24 photos
89%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
11.1%1–2★, last 18 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Customers describe Superiority Home Improvement as professional and reliable for services including home additions, decks, bathrooms, and drainage systems. Reviews frequently highlight fair pricing, timely completion, and thorough cleanup after projects. Positive feedback notes effective communication and attention to detail throughout the remodeling process. However, low-star reviews indicate a recurring issue with unreturned phone calls regarding scheduling or estimates.
Google rating: 4.6 out of 5 from 18 reviews (89% five-star).
Reviews on this page: 18 Google reviews (17 with written comments, 4 with photos).
Owner responses: the business replied to 44% of reviews.
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: reliability.
SUPERIORITY HOME IMPROVEMENTDrywall Contractors median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.SUPERIORITY HOME IMPROVEMENT: 67/100 on this factor. Category median: 86.B
67
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.SUPERIORITY HOME IMPROVEMENT: 41/100 on this factor. Category median: 72.C
41
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.SUPERIORITY HOME IMPROVEMENT: 98/100 on this factor. Category median: 99.A
98
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.SUPERIORITY HOME IMPROVEMENT: 88/100 on this factor. Category median: 100.A
88
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.SUPERIORITY HOME IMPROVEMENT: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 75.–
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Bar = this company · dark tick = category median.
Star ratings
18 Google reviews we collected
4.6of 5
5 stars1689%
4 stars00%
3 stars00%
2 stars00%
1 star211%
Praise vs complaints
Phrases our text analysis found in 17 written reviews
89%praise
Praise3289%
Complaints411%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price00%
Reasonable3100%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results1131%
Staff & attitude617%
Speed & response514%
Would recommend514%
Honesty & trust411%
Communication38%
Price & value26%
What customers talk about
We read 17 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Mike was fantastic to work with throughout the entire project, reliable, detail-oriented, and committed to doing things the right way.”
“The work was very professional and done in a timely manner.”
“Everything was done on time as quoted.”
“Everything went perfectly as planned and without delay.”
“10/10 I would recommend Superioity to everyone for their home improvement projects.”
“It’s wonderful to work with a contractor that has great integrity and experience.”
“They were on top of communication, getting the job done and making sure no detail was missed!”
“ially came out to home to do an estimate in February and quoted us a reasonable price for adding about 700 square feet of living space to our home inc…”
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired SUPERIORITY HOME IMPROVEMENT for 4 kinds of job. Pick one to see what they paid and said.
EErick3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★
I had a unique project for Superiority. Mike came over and gave me a couple options that were all very fairly priced compared to others. Communication throughout was great. The work was very professional and done in a timely manner. After completion, the clean up was great. I could not be happier and would not…
Reasonable priceHome renovations
CChad3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Huge shoutout to Mike at Superiority for the incredible work on our new home addition! Mike was fantastic to work with throughout the entire project, reliable, detail-oriented, and committed to doing things the right way. The quality of the finished space speaks for itself. If you're planning any major home…
Ddurrr20071 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
10/10 I would recommend Superioity to everyone for their home improvement projects. They installed an underground drainage system for our house in Wellington and did a fantastic job. Everything went perfectly as planned and without delay. It’s wonderful to work with a contractor that has great integrity and experience.
MMatt2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
Highly recommend Superiority Home Improvement! They did a fantastic job! Their work speaks for itself. They were on top of communication, getting the job done and making sure no detail was missed! From tear down, clean up to the finished product, we are impressed. We will contact them again for any remodeling or…
JJoshLocal Guide · 15 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Mike recently finished our basement and did a fantastic job. He initially came out to home to do an estimate in February and quoted us a reasonable price for adding about 700 square feet of living space to our home including a full bath and bedroom. Mike and his employees took care of everything including the…
TTommy9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Mike finished up a pool deck for me today and I am very pleased…. He is a hard worker and worked with me to complete the project the way I wanted it done…… Thanks again
I had a unique project for Superiority. Mike came over and gave me a couple options that were all very fairly priced compared to others. Communication throughout was great. The work was very professional and done in a timely manner. After completion, the clean up was great. I could not be happier and would not hesitate to recommend Superiority to anyone I know.
Price assessment: Reasonable price
Services: Home renovations
Response from the owner · 3 weeks ago
It was a pleasure working with you Eric
M
Mark Hoyt7 reviewsiTotal number of Google reviews Mark has written across all businesses on Google Maps, not just this one.
Huge shoutout to Mike at Superiority for the incredible work on our new home addition! Mike was fantastic to work with throughout the entire project, reliable, detail-oriented, and committed to doing things the right way. The quality of the finished space speaks for itself. If you're planning any major home improvement or addition work, I can't recommend Mike and Superiority enough.
Price assessment: Reasonable price
Services: Install flooring, Home renovations, Paint indoors, Interior finishing, Drywall installation, Home addition construction
D
durrr20071 reviewiTotal number of Google reviews durrr2007 has written across all businesses on Google Maps, not just this one.
10/10 I would recommend Superioity to everyone for their home improvement projects. They installed an underground drainage system for our house in Wellington and did a fantastic job. Everything went perfectly as planned and without delay. It’s wonderful to work with a contractor that has great integrity and experience.
Response from the owner · a year ago
It was an honor to provide a five star service for you. Thank you for your business.
B
ben fulkLocal Guide · 169 reviewsiTotal number of Google reviews ben has written across all businesses on Google Maps, not just this one.
Highly recommend Superiority Home Improvement! They did a fantastic job! Their work speaks for itself. They were on top of communication, getting the job done and making sure no detail was missed! From tear down, clean up to the finished product, we are impressed. We will contact them again for any remodeling or reconstruction in the future. Thank you, Superiority Home Improvement!
Response from the owner · 2 years ago
Thanks Matt and Renee. I'm glad we were able to get everything done to your satisfaction. You were a pleasure to work with.
J
Josh HenryLocal Guide · 15 reviewsiTotal number of Google reviews Josh has written across all businesses on Google Maps, not just this one.
Mike recently finished our basement and did a fantastic job. He initially came out to home to do an estimate in February and quoted us a reasonable price for adding about 700 square feet of living space to our home including a full bath and bedroom. Mike and his employees took care of everything including the framing, electrical, plumbing, drywall, flooring, and paint. He worked with us to pick materials and provided excellent communication throughout the project. There were a few delays at the beginning due to the wet weather we had in the early spring, but he kept us in the loop, beginning the project in July and completed it in August. We are incredibly happy with how the basement turned out and will definitely keep Superiority in mind for future projects!
Positive: Responsiveness, Punctuality, Quality, Professionalism, Value
Mike finished up a pool deck for me today and I am very pleased…. He is a hard worker and worked with me to complete the project the way I wanted it done…… Thanks again
Services: Deck construction
Response from the owner · 3 years ago
Thanks Tom. It's always nice to hear that a customer is happy. Enjoy your new pool deck.
D
David HoltLocal Guide · 11 reviewsiTotal number of Google reviews David has written across all businesses on Google Maps, not just this one.
Mike has completed several projects for us this year. We are really happy with our deck and the wheelchair ramp. He also did a great job on our bathroom remodeling and kitchen flooring. He is an honest and conscientious professional, we highly recommend him. 👍
Response from the owner · 4 years ago
Thank you David. I'm really glad that I was able to complete everything to your satisfaction.
M
Matt Snyder1 reviewiTotal number of Google reviews Matt has written across all businesses on Google Maps, not just this one.
Mike did a great job on our remodeling project and replacing the siding on our house. The project was done in a very professional manner and his work is the highest quality.
Positive: Quality, Professionalism
Services: Remodeling
Response from the owner · 4 years ago
Thank You Matt.
It was a pleasure working with you.
