iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%70+38.2Reliability 24%79+19.2Value 14%93+13.2Replies to reviews 7%36+2.5Craft & service penalty94−0.6Experts Score= 72Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.72SCORE
BGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#78 of 84 videographersiPosition by Experts Score among all companies we track in this category. · better than 7%
4.6★★★★★515 Google reviews · 24 photos
78%five-star reviews
4.82★last 12 monthsiAverage stars on reviews from the last 12 months only.
2.7%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Superstition Manor Wedding & Event Center at a glance
Google reviewers rate the venue 4.6 out of 5 based on 515 reviews, frequently praising the all-inclusive packages, scenic mountain views, and responsive coordination staff who manage event details efficiently. Positive feedback highlights the quality of catering, spacious bridal suites, and the ease of customization for different group sizes. However, lower-rated reviews cite recurring issues with inconsistent communication, delayed responses to inquiries, and conflicts regarding contract terms or staff conduct during incidents.
Google rating: 4.6 out of 5 from 515 reviews (78% five-star).
Reviews on this page: 515 Google reviews (358 with written comments, 74 with photos).
Owner responses: the business replied to 34% of reviews.
Most recent review: October 30, 2026.
Service: Videographer serving Mesa, Arizona.
Data from Google, last updated November 1, 2026.
Score profile vs other videographers
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.
This companyVideographers median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Superstition Manor Wedding & Event Center: 70/100 on this factor. Category median: 97.B
70
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Superstition Manor Wedding & Event Center: 79/100 on this factor. Category median: 96.B
79
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Superstition Manor Wedding & Event Center: 94/100 on this factor. Category median: 100.A
94
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Superstition Manor Wedding & Event Center: 93/100 on this factor. Category median: 100.A
93
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Superstition Manor Wedding & Event Center: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Superstition Manor Wedding & Event Center: 36/100 on this factor. Category median: 45.D
36
Bar = this company · dark tick = category median.
Star ratings
515 Google reviews we collected
4.6of 5
5 stars40478%
4 stars7014%
3 stars204%
2 stars92%
1 star122%
Praise vs complaints
Phrases our text analysis found in 358 written reviews
93%praise
Praise31493%
Complaints227%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude13640%
Would recommend6620%
Quality & results3510%
Communication319%
Speed & response288%
Price & value216%
Honesty & trust196%
What customers talk about
We read 358 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“She was kind, patient, responsive, reassuring, and truly made me feel like our wedding mattered to her.”
“I spoke to I believe her name is McKayla and she was very unprofessional/rude and had the attitude as if I was inconveniencing her by calling.”
“I would recommend this venue to anyone looking to get married in the valley!”
“While the venue has potential, I would strongly recommend improvements in planning, communication, and execution to prevent similar experiences for fu…”
“On top of that, our planner, Kendra, was extremely thorough, responsive, and willing to go out of her way to make our day perfect!”
“If this is how your company treats "PAYING CUSTOMERS" than I will do everything I can to send more horrible reviews to take business away from your company.”
“She answered all my questions and addressed all my concerns during the planning process.”
“Which we didn't want to do but after the poor communication I wont be back.”
“She quickly became our best friend and will forever hold a special place in our hearts!”
“), and the set up all made us think this would be out of budget but was actually extremely affordable for everything they offer.”
“BUT NOT WORTH IT.”
“I honestly cannot put into word how happy I am with this venue!”
People customers mention
Anna15 reviews
Kelsey10 reviews
Mountains10 reviews
Barn9 reviews
Elizabeth8 reviews
Shayla7 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
TTay7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Everyone always says when you’re planning a wedding that you should expect at least some things to not go to plan but Superstition Manor and the staff made sure everything was perfect! Kelsey was beyond amazing, you couldn’t ask for a more perfect coordinator. She truly made it so easy to not stress the day of our…
Jjacob1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Had an unforgettable time. We had no trouble whatsoever. Everyone one we had was so helpful. Kendra is a rockstar. Overall, just a good experience. Definitely recommend.
VVincent7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
The venue was incredible. Everything was set up really well. Definitely a venue I would consider if I was an Arizona resident. The bartender, Sherry was very sweet as well. She took great care of myself and all of the other guests in attendance for my friend’s wedding! The rest of the food servers and event planners were awesome as well!
Aanna6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Had my wedding here in The Barn, was impressed in the different options to choose when inquiring this location. Ana was so amazing the entire experience. From the planning of the wedding to day of coordination, I couldn’t have asked for a more informative, understanding, and professional person to be in charge of…
CCrystalLocal Guide · 37 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Beautiful venue! Attended the wedding of a friend and was impressed with the staff and the lovely set up for their ceremony and reception.
LLaura8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
We got married at Superstition Manor one month ago, and we are so happy we chose them as our venue. Out of all of the places we toured, we felt like they had the best all-inclusive packages, which was a top priority for us. On top of that, our planner, Kendra, was extremely thorough, responsive, and willing to go…
I honestly cannot put into word how happy I am with this venue! My husband and I toured this one along with several others 2 years ago when we got engaged. What sold me on choosing Superstition Manor was the all inclusive packages they offer. And when they say all inclusive, they meant it! The chairs, tables, decor, DJ, catering, alcohol, two huge suites to get ready in available all day, and very own wedding planner all came with the package we chose. And trust me, it was worth every single penny we paid! A huge huge shout out to Mackenzie Earls (my planner/day of coordinator)! She did almost everything you can think of. She answered all my questions and addressed all my concerns during the planning process. On the wedding day she handled all the deliveries, set up personal decor we brought her, and even brought a pair of scissor to the bridal suite. I didn’t have to think at all or lift a single finger to ensure my day was perfect. Her assistance Alex was also a rock star! Ensuring we got our wedding license signed after the ceremony and returning it to the exact spot I had left it in my suite. The catering staff to was fantastic, ensuring my husband and I had anything we needed to help us stay comfortable all reception long. Another shout out to Nikayla Chavez-Milligan. She handled the financial side of the planning and she is a genius. She made sure to let us know when every single payment was received. She helped us stay on track and spend our credits wisely. I cannot express how grateful I am to Mackenzie, Nikayla, and the whole Superstition Manor team! My day was absolutely perfect and it was all thanks to you!!
Capacity level: 50–100 people
Outdoor spaces: Courtyard
M
Mekaela Tabback2 reviewsiTotal number of Google reviews Mekaela has written across all businesses on Google Maps, not just this one.
I cannot rave enough about Superstition Manor, and more specifically, our coordinator, Kendra. From the very beginning, working with her to build our dream wedding was so easy, and somehow she created something that completely exceeded every expectation I had.
I had a very specific vision for our wedding, and when I walked into the venue on our wedding day, I was genuinely speechless. Every detail was absolutely beautiful. It looked like something straight out of a dream and was even better than what I had pictured in my head after months of planning.
But what really made the experience so special was Kendra herself. She was kind, patient, responsive, reassuring, and truly made me feel like our wedding mattered to her. On the day of the wedding, she was an absolute lifesaver. There were so many moving pieces, and knowing she was there handling everything allowed me to actually enjoy the day instead of worrying about what was happening behind the scenes.
Our guests have not stopped talking about how gorgeous the venue was, and I still get emotional looking at photos of how everything came together. I feel incredibly lucky that we chose Superstition Manor and even luckier that we got to work with Kendra. She played such a huge part in making our wedding day everything we dreamed of and more.
If you are considering Superstition Manor for your wedding, I truly cannot recommend them — and Kendra — enough. I would choose them all over again in a heartbeat.
Capacity level: 50–100 people
Outdoor spaces: Garden, Patio, Courtyard
T
Tay Powell7 reviewsiTotal number of Google reviews Tay has written across all businesses on Google Maps, not just this one.
Everyone always says when you’re planning a wedding that you should expect at least some things to not go to plan but Superstition Manor and the staff made sure everything was perfect! Kelsey was beyond amazing, you couldn’t ask for a more perfect coordinator. She truly made it so easy to not stress the day of our wedding and I loved how thoughtful and supportive she was the whole time. The food was amazing, everyone kept saying they were so impressed which for a bunch of picky Asians, is high praise. The venue itself was so beautiful, and our decor was so nice! Even though we chose the hottest day of the summer, everything was perfect. We can’t recommend Superstition Manor enough, seriously, get married here!!
Capacity level: 50–100 people
Outdoor spaces: Courtyard, Waterfront area
J
jacob valenzuela1 reviewiTotal number of Google reviews jacob has written across all businesses on Google Maps, not just this one.
Had an unforgettable time. We had no trouble whatsoever. Everyone one we had was so helpful. Kendra is a rockstar. Overall, just a good experience. Definitely recommend.
Capacity level: 100–200 people
D
Doin2much7Local Guide · 225 reviewsiTotal number of Google reviews Doin2much7 has written across all businesses on Google Maps, not just this one.
The venue was incredible. Everything was set up really well. Definitely a venue I would consider if I was an Arizona resident. The bartender, Sherry was very sweet as well. She took great care of myself and all of the other guests in attendance for my friend’s wedding! The rest of the food servers and event planners were awesome as well!
A
anna britney6 reviewsiTotal number of Google reviews anna has written across all businesses on Google Maps, not just this one.
Had my wedding here in The Barn, was impressed in the different options to choose when inquiring this location. Ana was so amazing the entire experience. From the planning of the wedding to day of coordination, I couldn’t have asked for a more informative, understanding, and professional person to be in charge of such a special day. I’d recommend anyone to book here if you’re interested in an all inclusive venue.
C
CrystalLocal Guide · 37 reviewsiTotal number of Google reviews Crystal has written across all businesses on Google Maps, not just this one.
We got married at Superstition Manor one month ago, and we are so happy we chose them as our venue. Out of all of the places we toured, we felt like they had the best all-inclusive packages, which was a top priority for us. On top of that, our planner, Kendra, was extremely thorough, responsive, and willing to go out of her way to make our day perfect! We were truly able to enjoy the wedding planning experience with the knowledge that they would ensure all the important details were taken care of. On top of that, the venue itself is beautiful, spacious, and was available to us for the entire day. I would recommend this venue to anyone looking to get married in the valley!
Response from the owner · 4 months ago
Thank you so much for your wonderful review! We’re thrilled to hear that Superstition Manor stood out to you during your venue search and that our all-inclusive packages were a great fit for your priorities. Kendra will be so happy to hear your kind words—she truly takes pride in being thorough, responsive, and going the extra mile to make sure every detail is taken care of. It means so much to know you were able to enjoy the planning process with confidence and peace of mind. We’re also glad you loved the venue itself and had the opportunity to enjoy the space for the full day. Thank you for trusting us with such an important celebration in your lives. We truly appreciate your recommendation and wish you both a lifetime of love and happiness!
R
Rachael B3 reviewsiTotal number of Google reviews Rachael has written across all businesses on Google Maps, not just this one.
We recently got married at Superstition Manor and it was absolutely perfect! The entire team is so friendly and helpful. They really helped us to customize our wedding to exactly what we were looking for but also staying in our budget!! Haley was so nice and welcoming when we toured, and genuinely seemed excited for us and not just looking for our money, like some places we toured. And words can’t describe how amazing our planner, Mackenzie, was!! I’m not joking when I say I couldn’t have got it all planned without her! She answered my million questions and sat with us as long as we needed during our appointments. She really was the MVP. I would highly recommend this venue if you are looking for an all inclusive place, but still offers some flexibility for customizing your wedding. Thank you to the entire Superstition Manor team for making our day perfect!
Response from the owner · 4 months ago
Thank you so much for your wonderful review! We’re thrilled to hear that your wedding at Superstition Manor was absolutely perfect and that you felt supported, heard, and cared for throughout the entire process. Haley will be so happy to know she helped make your initial tour such a welcoming and exciting experience. We also love hearing how much Mackenzie supported you through planning—she truly goes above and beyond for our couples, and it means a lot to know she helped make everything feel manageable and stress-free, even with all your questions. We’re especially glad you appreciated the flexibility of our all-inclusive offerings and were able to create a wedding that fit your vision and your budget. Thank you for trusting our team with such an important day!!
