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Sur La Table

Kitchen supply store · San Jose, CA

4.6 ★★★★★ 550 Google reviews · 24 photos
84%five-star reviews
75%reviews answered by the owner
Nov 2026latest review

Sur La Table at a glance

Google reviewers rate Sur La Table 4.6 out of 5 based on 550 reviews, with the owner responding to 75% of comments. Customers frequently praise the cooking classes for their organized structure, detailed instruction, and enjoyable atmosphere, noting that staff provide clear guidance and create a welcoming environment. However, some lower-rated experiences cite issues such as overcrowded stations, rushed schedules, and poor communication regarding online order errors or facility conditions.

  • Google rating: 4.6 out of 5 from 550 reviews (84% five-star).
  • Reviews on this page: 549 Google reviews (435 with written comments, 83 with photos).
  • Owner responses: the business replied to 75% of reviews.
  • Most recent review: November 13, 2026.
  • Service: Cooking Class serving San Jose, California.

Data from Google, last updated November 13, 2026.

Star ratings

549 Google reviews we collected

  • 5 stars45984%
  • 4 stars356%
  • 3 stars92%
  • 2 stars61%
  • 1 star407%

Praise vs complaints

Phrases our text analysis found in 435 written reviews

  • Praise26884%
  • Complaints5016%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude12238%
  • Would recommend6019%
  • Quality & results5818%
  • Communication289%
  • Price & value217%
  • Speed & response165%
  • Honesty & trust134%

What customers talk about

We read 435 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Had what I wanted in the back the nice sales associate helped me out!”
    “-Chef Elaine's demeanor was really off-putting—snarky and rude.”
  • “I really enjoyed this class and would highly recommend it.”
    “I don't plan on coming back, and I certainly would not recommend it to anyone.”
  • “Chef Scott did an excellent job teaching n life skills with great jokes and good rapport!”
    “Teacher experimented with some dough that was terrible because they didn’t have enough premade.”
  • “Class was really well organized and steps explained in detail so our macarons turned out great despite my inexperience baking.”
  • “…, I had to travel from SF to the South Bay for this one; but it was worth it.…”
    “Wanted to make a new hobby out of taking these classes monthly, but not worth it at all.”
  • “I learned a lot about knife skills and how I can be more efficient.”
    “Prep was disorganized and slow with minimal instruction.”
  • “Honestly, I came other weekend class that had way too many students.”

People customers mention

  • Elaine 37 reviews
  • Michael 25 reviews
  • Alto 16 reviews
  • Shabeen 14 reviews
  • Justine 13 reviews
  • French 12 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Photos

Customer reviews

4.6 ★★★★★ 550 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Francisco Contreras11 reviewsTotal number of Google reviews Francisco has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Was looking for a frother and their selection was pretty good. Had what I wanted in the back the nice sales associate helped me out!😃👏🏾

Rosie Gaona Figueroa5 reviewsTotal number of Google reviews Rosie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Love the class. Elaine was wonderful. I feel a lot more comfortable using the knives. Thank you!

Lauren Cooper4 reviewsTotal number of Google reviews Lauren has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I really enjoyed this class and would highly recommend it. As the only participant, I was fortunate to have a private session with Elaine and Jas, who were both warm, patient, and made me feel welcome. We covered foundational knife skills, the mechanics of bringing sauce ingredients together properly, and hands-on preparation for two different ravioli varieties across a few different shapes. I left with techniques I’ll actually use at home, and I’m very appreciative of the time and care Elaine and Jas put into the session.

Teresa HoffmanLocal Guide · 40 reviewsTotal number of Google reviews Teresa has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I recently took the Mastering Mediterranean Cooking Class at the Palo Alto Sur La Table. I have taken many classes with SLT over the years. Sadly as they have closed or reduced the number of locations available to take their classes, I had to travel from SF to the South Bay for this one; but it was worth it. Chef Scott was terrific. He is engaging as well as being a talented and experienced chef who was able to impart lots of great ideas to the class. The menu was quite tasty--lamb and beef meatballs with tzatziki, roasted cauliflower with tahini, sauteed shrimp with an herb and lemon "sauce", and homemade naan with lots of great herbs. It helped tremendously that there were only five of us in the class. With larger classes it is a bit unwieldly and there is more of a rushed feeling as they try to get through all of the recipes. The classes are only 2 hours so SLT does all of the prepping which is fine by me. As a participant you assemble the dishes and sometimes assist with sauteing, baking, or otherwise finishing them. I really enjoyed myself at this particular class and would highly recommend any class that Scott teaches.

trevor h12 reviewsTotal number of Google reviews trevor has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Always incredible highly recommend. You can’t go wrong with any class

Alyssa Geffen1 reviewTotal number of Google reviews Alyssa has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Scott was such a fun and wise coach. He brought laid back but focused spirit and reciprocated everyone’s energy just perfectly. Can’t wait to have him as a coach again one day.

Response from the owner · 3 days ago

Thank you, Alyssa, for sharing your experience! We’re so happy to hear Scott created such a fun, engaging, and encouraging environment for everyone. His ability to balance expert coaching with a relaxed, welcoming energy is exactly what makes our culinary experiences special. We’ll be sure to share your kind words with Scott. We look forward to welcoming you back for another class soon!

Jake Rehwoldt3 reviewsTotal number of Google reviews Jake has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Chef Scott did an excellent job teaching n life skills with great jokes and good rapport! Would highly recommend!

Response from the owner · 3 days ago

Thank you, Jake, for the wonderful review! We're thrilled to hear you enjoyed Chef Scott's class. Sharing valuable cooking skills while keeping the experience fun, engaging, and full of laughter is what makes our classes so special. We'll be sure to pass along your kind words to Chef Scott. We appreciate your recommendation and look forward to cooking with you again soon!

Natalie Wills1 reviewTotal number of Google reviews Natalie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Elaine is the best!

Response from the owner · 5 days ago

Thank you, Natalie! We’re so happy to hear that Elaine made such a wonderful impression. We’ll be sure to share your kind words with her. Providing exceptional service and creating memorable experiences for our guests is what we strive for every day. We appreciate your support and look forward to welcoming you back to Sur La Table!

Lina Huynh8 reviewsTotal number of Google reviews Lina has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

My boyfriend surprised me with the ravioli making class today and we had so much fun! Shabeen, our instructor, was just lovely and a joy to be around. Her instructions were clear and she helped guide us through the recipes step by step. We took the 1pm class on a Friday with a small class size of 6. Two work stations were set up and there was ample space to move around comfortably. All of the staff were friendly. Would totally recommend to couples, friends, siblings, parent-child. You also get a 20% discount on purchases after the class. The recipe is also emailed to the person who registered for the class.

Response from the owner · 5 days ago

Thank you, Lina, for sharing such a wonderful review! We’re delighted that you and your boyfriend had such a fun and memorable experience making ravioli together. Shabeen will be thrilled to hear your kind words about her instruction and hospitality. We’re also happy that you enjoyed the class setup, hands-on experience, and the little extras that make our culinary classes special. Thank you for recommending Sur La Table as a place to create memorable experiences with family and friends. We look forward to welcoming you both back for another delicious class!

carla enfieldLocal Guide · 315 reviewsTotal number of Google reviews carla has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

What a wonderful class experience. My goal was to learn to cook a rare steak. Yes! So delicious. The other students were fun. Chef was so knowledgeable and personable. Wonderful experience.

Response from the owner · 5 days ago

Thank you, Carla, for sharing your wonderful experience! We’re thrilled you achieved your goal of learning to prepare the perfect rare steak and enjoyed every delicious bite. It’s great to hear that our Chef made the class both informative and fun while creating a welcoming environment for everyone. We love helping our guests build confidence and skills in the kitchen. We look forward to cooking with you again soon at Sur La Table!

Sur La Table on Google Maps →

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