Surf’s Pup Doggie Lounge logo

Surf’s Pup Doggie Lounge

Dog walker · Portland, OR

5.0 ★★★★★ 38 Google reviews · 20 photos
100%five-star reviews
92%reviews answered by the owner
Oct 2026latest review

Surf’s Pup Doggie Lounge at a glance

  • Google rating: 5.0 out of 5 from 38 reviews (100% five-star).
  • Reviews on this page: 38 Google reviews (36 with written comments, 2 with photos).
  • Owner responses: the business replied to 92% of reviews.
  • Most recent review: October 1, 2026.
  • Service: Dog Walker serving Portland, Oregon.

Data from Google, last updated November 3, 2026.

Star ratings

38 Google reviews we collected

  • 5 stars38100%
  • 4 stars00%
  • 3 stars00%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 36 written reviews

  • Praise5196%
  • Complaints24%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude1528%
  • Would recommend1426%
  • Communication611%
  • Honesty & trust611%
  • Quality & results59%
  • Speed & response59%
  • Price & value24%

What customers talk about

We read 36 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Polly and Drew have been very accommodating and helpful when any issues come up.”
  • “I had a friend recommend them and I have been more than happy getting my dog out for adventures.”
    “If you've got a shy or reactive dog, I can't recommend Polly and Drew enough - they'll take their time, help your dog feel at ease, and get them out t…”
  • “Polly and drew are so friendly and communicative and take the best care of our pup.”
  • “Very personable, caring, trustworthy, convenient and affordable!”
  • “We’ve had such a great experience with Polly and Drew!”
  • “Polly and Drew are very kind, helpful, responsive and are great with dogs.”
  • “You cannot put a price on that.”

People customers mention

  • Polly 29 reviews
  • Drew 18 reviews
  • Walks 8 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Photos

Customer reviews

5.0 ★★★★★ 38 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Laura6 reviewsTotal number of Google reviews Laura has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Janis, Steve, and the team at Surf's Pup are the best! They treat my senior dog with such love and care, paying close attention to her needs and making changes to her exercise plan so that she may live her best life! And they have many options for all sorts of pet needs, it's tailored to the pup, not one-size-fits-all. I recently adopted a puppy, and Janis was there to help me through the whole process, from introductions to nutrition :) I am so incredibly grateful for Surf's Pup!

  • Price assessment: Great price
  • Services: Dog training, Service not listed
Response from the owner · a month ago

Thank you for the kind words Laura, we love you!!

walker cahallLocal Guide · 22 reviewsTotal number of Google reviews walker has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Polly's Adventure walks is an amazing company. They take excellent care of our dog Pearl, she is always excited to go with Drew to go on an adventure! They offer multiple types of dog excursions, have amazing customer service, and care deeply about each animal. We have been using them for the last two years and have been a huge help to our very busy lives. I can't recommend them enough. Awesome people, awesome dog walking service.

Rekha10 reviewsTotal number of Google reviews Rekha has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I signed my dog, Rufous, up for dog adventures after initially reaching out about walks. They didn’t have walks available in my neighborhood but Polly let me know about their dog adventures. I wasn’t sure how my dog would do because he’s very energetic and his recall wasn’t the best at the time I was inquiring. However, Drew met him and worked with him and he’s been having a great time. Polly and Drew have been very accommodating and helpful when any issues come up. They are both extremely caring and I know my dog is in good hands with them! They also send adorable photos like this one!

Response from the owner · 4 years ago

Thank you Rekha! Thank you for your kind words. We’re so glad you contacted us, and I know Drew is loving having Rufous be a part of the pack!

Megan George Chen3 reviewsTotal number of Google reviews Megan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Our dog Frankie lives for her weekly adventures and it makes us feel so much better knowing is is always getting that time out in her happy place. Polly and drew are so friendly and communicative and take the best care of our pup. Highly recommend!!!!

Response from the owner · 4 years ago

Thank you so much Megan! We love Frankie and her enthusiasm, her adventurous sprit and her awesome parents. 🐾 Thanks for choosing us!

Laurel WilcoxLocal Guide · 15 reviewsTotal number of Google reviews Laurel has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Drew and Polly are phenomenal. Our dog, Roo gets so excited when she sees Drew the mornings of her adventures. She happily crawls in the van and sits next to him. She comes back home a few hours later both excited and pooped, ready for a nap. Roo's outings have become an essential part of who she is. She has come out of her shell because she is part of a well balanced pack of dogs led by Drew. You cannot put a price on that.

Response from the owner · 4 years ago

Thank you Laurel. Drew will be so happy to read this review. I know he loves his Tuesday mornings with Roo!

Rachel BrooksteinLocal Guide · 17 reviewsTotal number of Google reviews Rachel has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We just had a baby and our dog Oliver hasn’t been getting out much anymore. Drew and Polly saved our 8 year old cocker spaniel by taking him on adventures . He always comes back super tired and happy. I wish he could go with Drew every day!

  • Positive: Responsiveness, Reliability, Quality, Professionalism, Value
Response from the owner · 4 years ago

Thank you Rachel!

Lisa Kron3 reviewsTotal number of Google reviews Lisa has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Polly and Drew and their amazing business play a major role in my dog's life and support his overall health and happiness, and by extension, ours! We were lucky enough to meet Polly early on in our dog ownership, when our little guy was just a few months old. The peace of mind knowing that he was in excellent hands while we were out of the house working during the day was HUGE. And now, since the pandemic and our transition to working from home, we know that he is getting all the exercise and social time he needs during the week when he goes on adventures with his dog crew. Polly and Drew always make us feel like their #1 clients (I think all their clients must feel this way) with their amazing communication, flexibility in scheduling and daily updates with photos. We feel so lucky to have this business in our lives!

  • Positive: Responsiveness, Reliability, Quality, Professionalism, Value
Response from the owner · 4 years ago

Thank you Lisa. I can't believe Wesley will be 5 in January. We are so happy we met your sweet family! Wesley brings so much joy to our day, and he certainly knows how to bring the fun to the adventures!!

Kristin MarinaLocal Guide · 15 reviewsTotal number of Google reviews Kristin has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Drew and Polly are fantastic! I've never seen our pup Cooper so excited as when Drew knocks on the door to take him for an adventure. Our very energetic pup sleeps quietly the rest of the day after returning home. They always include cute pics of all the dogs, along with a recap. Highly recommend Polly's Adventure Walks!

Response from the owner · 4 years ago

Thank you Kristin!

Maggie wright10 reviewsTotal number of Google reviews Maggie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

My puppy Poppy would go 5 days a week if I let her! It's the best time of her week when Drew picks her up. Usually she would be very anxious and not want to leave my side but not with Drew! She loves her adventures so much and comes back EXHAUSTED! it's the best!

Response from the owner · 5 years ago

Thank you, Maggie! I know that Drew has loved getting to know Poppy, and she certainly knows how to bring the fun to the dog party!

marnie mcphee4 reviewsTotal number of Google reviews marnie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I met, interacted with and observed Drew in action with a pack of dogs at my local off-leash area several times before becoming a client. Polly and Drew are great! They clearly love dogs and run a well-organized business. They are careful in their onboarding process and thoughtful in how they match dogs for outings. I get an email after every outing, with photos of my dog having fun and playing with the pack. Polly's Adventure Walks gives my dog the opportunity to spend time away from me with other humans and other dogs, and gives me a little break from dog parenting. I recommend them wholeheartedly.

  • Positive: Responsiveness, Reliability, Quality, Professionalism, Value
Response from the owner · 4 years ago

Well I’m rather late in my response, but wanted to say thank you for your kind words, Manon. We appreciate you and Clover so much. 💕

Surf’s Pup Doggie Lounge on Google Maps →

Business details