Google rating: 5.0 out of 5 from 57 reviews (100% five-star).
Reviews on this page: 57 Google reviews (54 with written comments, 17 with photos).
Owner responses: the business replied to 98% of reviews.
Most recent review: October 9, 2026.
Service: Dog Walker serving Portland, Oregon.
Data from Google, last updated November 3, 2026.
Star ratings
57 Google reviews we collected
5.0of 5
5 stars57100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 54 written reviews
91%praise
Praise5091%
Complaints59%
Topic share
How often each topic comes up in the written reviews
7topics
Would recommend1935%
Staff & attitude1425%
Honesty & trust1120%
Communication47%
Speed & response35%
Quality & results24%
Price & value24%
What customers talk about
We read 54 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Highly recommend Surfs Pup and any of their offerings!”
“My dog has been with Surfs Pup for multiple years now, and I cannot recommend them enough!”
“The owners and other walkers are all so kind and communicative if our pups seem out of sorts or got particularly messy, but they always come home rela…”
“We honestly can’t say enough wonderful things about them!”
“The teams are always super nice, communicative, and the daily videos are so precious.”
“They are reliable, responsive, and dog lovers through and through.”
“Had a great experience with Surf's Pup's Pet First Aid/CPR Certification class!”
“Held a Pet First Aid and CPR Certification class and it was very informative, totally worth it!”
People customers mention
Janis9 reviews
Steve6 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Our 2 young dogs go for pupventures on my work days, and they LOVE them. They start bouncing at the door as soon as the Surf’s Pup van pulls up to the curb. They always come home happy and sleepy. The owners and other walkers are all so kind and communicative if our pups seem out of sorts or got particularly messy, but they always come home relatively clean, anyway! :)
Price assessment: Reasonable price
Services: Dog walking
Response from the owner · 3 weeks ago
Thank you Beatriz!
K
Katherine Eggers4 reviewsiTotal number of Google reviews Katherine has written across all businesses on Google Maps, not just this one.
Surf's Pup has become a family to us! I highly recommend them. My dog goes multiple times a week and loves it. They love their clients like their own and have been so amazing. I wouldn't know what to do without them. Your dog will be so happy!
Price assessment: Great price
Services: Dog walking, Service not listed
Response from the owner · 3 weeks ago
Thank you Kait!! You and Ruthie are and always will be Surf's Pup Family!!
A
Ariana Macomber6 reviewsiTotal number of Google reviews Ariana has written across all businesses on Google Maps, not just this one.
Our golden has been going on their weekly pick up and drop off off-leash adventures for some time now and this review is so overdue! They take SUCH great care of our pup and I know he is always in such great hands while he’s away. He looks forward to his adventure each week and comes home exhausted from playing with all his friends. Highly recommend Surfs Pup and any of their offerings!!!
Response from the owner · a month ago
Thank you LeAnne!! We are so happy to have you in our pack of Surf's Pup!
S
Susan Anderson2 reviewsiTotal number of Google reviews Susan has written across all businesses on Google Maps, not just this one.
Five stars is not enough for Surf's Pup. They deserve TEN STARS! This is simply the best company I think I have ever dealt with! Janis and Julie treat my little Leila with love and attention such that there are tons of wags and wiggles when it's time for her pup adventures. "VID" says it all -- my girl Leila is a Very Important Doggie! Beyond that, we are treated like the best customers ever. If only all businesses would use that model .
UPDATE 9/29/2026: Surf's Pup is still going strong and growing! Leila and I look forward to the new brick & mortar place. You know, if she had her way she would go out with Surf's Pup every day!
Price assessment: Reasonable price
Services: Dog walking
Response from the owner · 5 years ago
Thank you Vicki, we love working with you and Leila! Leila is such a sweet and fluffy ball of joy, we are so luck to have her in our pack, we WOOF You guys!!
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Marianne Holt3 reviewsiTotal number of Google reviews Marianne has written across all businesses on Google Maps, not just this one.
We’ve been with Surf Pup’s since Paisley was a puppy, and she’s almost 4 now. We honestly can’t say enough wonderful things about them! Paisley absolutely adores her Surf Pup’s days — she waits patiently by the window every day hoping they’re coming to pick her up.
What we love most is how well they truly get to know each dog. They’re incredibly thoughtful about putting together packs based on each dog’s personality, behavior, and comfort level, and it’s clear how much they genuinely care about every dog they work with.
After almost four years, they seriously feel like part of our family. Paisley loves them, we love them, and we feel incredibly lucky to have found them. ❤️🐾
Response from the owner · a month ago
Thank you so much for the kind words Marianne! Your family is our family and we are so fortunate to have you in our Surf's Pup Pack :)
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Maxina Melger4 reviewsiTotal number of Google reviews Maxina has written across all businesses on Google Maps, not just this one.
Kingsley has been a Surf's Pup since he was old enough to go on walks with other dogs. He LOVES his time with the Surf's Pup crew and his other dog friends. They started off leash hikes for Senior and Little Dogs which he absolutely loves. He comes home and knocks out for the rest of the day. I really enjoy the videos they do of the dog adventures too. I get a good peek into his adventures that way!
Price assessment: Reasonable price
Services: Dog walking
Response from the owner · a month ago
Thank you Maxina! Little Kingsley lights up our world every time he gets to come out and play with us!!
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Morgan Lorenz2 reviewsiTotal number of Google reviews Morgan has written across all businesses on Google Maps, not just this one.
We have been part of the Surfs Pup family for quite some time now, and we cannot be happier. We first started with just one doggo, then we adopted a second fur baby who was quite hesitant after neglect and abuse in his previous home. Steve and Janis were incredible with him; taking things slowly and supporting his needs. We wish we could give more than 5 stars to Surfs Pup!
Price assessment: Great price
Services: Dog walking
Response from the owner · a month ago
That is the BESTEST photo, we love those kiddos!!!
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Sara Hanzlik8 reviewsiTotal number of Google reviews Sara has written across all businesses on Google Maps, not just this one.
Janis and Steve and the whole Surf's Pup crew have been so incredible with our dog, Ivy. She's a little bit of a scaredy-cat with people so they made a house visit to get to know her before her first outing, which went a long way for her. They did a few on-leash walks with her before they felt she was ready for off-leash, and now she's a total pro! She goes out on adventures with the SP team weekly and it adds SO much value - exercise, socialization and lots of fun for her while I'm busy at work. It's a huge weight off my chest knowing my dog is getting what she needs. Highly recommend!
Response from the owner · a month ago
We adore Miss Ivy, and she has come such a long way since we first met. What a rockstar she is!!
