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SURVEILLANCE SYSTEMS L.A

4.9 ★★★★★ · 117 Google reviews · 48 photos
Security system installation service · Lakewood, CA

SURVEILLANCE SYSTEMS L.A at a glance

Reviewers of Surveillance Systems L.A. generally praise the company for professional camera installations, troubleshooting, and system maintenance. Customers frequently highlight the team's punctuality, clear communication, and competitive pricing, noting that technicians provide thorough instruction on using the hardware. While most feedback is positive, one recurring criticism involves unprofessional phone interactions and unfulfilled promises, which led to a negative experience for a small number of clients.

  • Google rating: 4.9 out of 5 from 117 reviews (97% five-star).
  • Reviews on this page: 117 Google reviews (83 with written comments, 1 with photos).
  • Owner responses: the business replied to 18% of reviews.
  • Most recent review: October 5, 2026.
  • Service: Security System Installer serving Lakewood, California.

Data from Google, last updated October 25, 2026.

Photos

Customer reviews

4.9
★★★★★
117 reviews on Google
5★113
4★2
3★1
2★0
1★1

Reviews from Google, shown as published (original wording, unedited).

Pocho Angulo6 reviews
★★★★★

Help diagnose our system and made sure we were back online asap! Thank you Leo!

  • Price assessment: Reasonable price
Review from Google · view on Google
Baronroj monteLocal Guide · 23 reviews
★★★★★

Gracias por el servicio una persona muy profesional, y rápido el trabajo ,lo volvería a contratar

  • Price assessment: Reasonable price
Review from Google · view on Google
Ben Jackson10 reviews
★★★★★

Very responsive and professional. Install days are where you can tell the difference and they showed up well. I am already discussing new projects with them so I am using them again.

Review from Google · view on Google
edwin bara11 reviews
★★★★★

Very bad impression about this business I thought i was going to have a good experience knowing the amount of stars. ALEX showed me lack of interest when interacting on the phone or by text very unprofessional with empty promises.

Response from the owner · 3 months ago

Thank you for taking the time to leave feedback. I sincerely apologize for the delay in responding to your inquiry. We do our best to respond to every request as quickly as possible but there are times our work load causes unexpected delays. Although we weren’t able to connect in time, I truly wish you best with your project. Best of luck.

Review from Google · view on Google
Anthony SingletonLocal Guide · 9 reviews
★★★★★

I’m thoroughly impressed and pleased by Surveillance Systems LA! Their professionalism, expertise, attention to detail, customer service focus, quality instillation, and instruction on how to effectively use the technology is Outstanding!!! I am able to use and view my property’s eight cameras on my smartphone, home base set up, and my laptop computer. The overall quality of the system fantastic. When I had technical questions regarding my system when I purchased a new smartphone & Computer, their company representative, Leo, made himself available to ensure my questions were answered and assisted me with ensuring I was 100% satisfied. What an Impressive group of professionals! I highly recommend this Company and Its team to purchase your surveillance system and equipment…You Won’t Be Disappointed!

Review from Google · view on Google
A6 reviews
★★★★★

Leo was very professional and knowledgeable. Would definitely recommend their service!

Review from Google · view on Google
Stacy CalmeseLocal Guide · 16 reviews
★★★★★

Leo took a little longer than expected to respond but once he did respond, and schedule, he was extremely helpful and easy to work with. Very professional and quick to install my camera. I will be reaching out if I need any additional work on my property.

  • Price assessment: Reasonable price
Review from Google · view on Google
Jessica Garcia8 reviews
★★★★★

Leo is an excellent, knowledgeable, and trustworthy individual who keeps our behavioral day program safe and secure. He is very attentive and helpful with troubleshooting and ensuring everything is good to go! Thank you Leo!!!!

Review from Google · view on Google
Yolanda4 reviews
★★★★★

Excellent service from Surveillance Systems LA. They recently installed the camera system at our home/daycare and we were very happy with the entire process. The team was very professional, respectful, and patient. They did not leave until everything was fully installed and working correctly. They explained how to use the system, helped us set up the app on our phones, and answered all of our questions. The camera quality is excellent and the installation looks very clean and professional. I definitely recommend them to anyone looking for a reliable security camera company. Thank you again for the great service!

  • Price assessment: Great price
Review from Google · view on Google
Alex Medina9 reviews
★★★★★

I would highly recommend his services. I'm very satisfied with my cameras. If you have any problems with them he's on top of it

  • Price assessment: Great price
Review from Google · view on Google

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