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Sweetwater Home Services

4.9 ★★★★★ · 1,182 Google reviews · 18 photos
Water softening equipment supplier · San Antonio, TX

Sweetwater Home Services at a glance

  • Google rating: 4.9 out of 5 from 1,182 reviews (95% five-star).
  • Reviews on this page: 1,182 Google reviews (926 with written comments, 6 with photos).
  • Owner responses: the business replied to 68% of reviews.
  • Most recent review: October 16, 2026.
  • Service: Water Softener serving San Antonio, Texas.

Data from Google, last updated October 26, 2026.

Photos

Customer reviews

4.9
★★★★★
1,182 reviews on Google
5★1,127
4★22
3★3
2★7
1★23

Reviews from Google, shown as published (original wording, unedited).

Lesley SLocal Guide · 67 reviews
★★★★★

Gina was extremely professional and engaging when she visited our home. Our rainsoft installation went smoothly and I highly recommend this company and service!

Response from the owner · a week ago

We’re thrilled to hear Gina made such a great impression and that your RainSoft installation went smoothly. We truly appreciate your recommendation and your trust in Sweetwater Home Services!

Review from Google · view on Google
Josephine Pereda5 reviews
★★★★★

I want to start by saying thank you to Jenny Kasper for the excellent service she provided me on the water softener information. Her ability to explain the product’s benefits in a way that was easy to understand made the decision process much smoother for me to understand and buy the unit. She not only sold me a product but also built a positive relationship. I’m confident this will be a long-term investment, and I’d be happy to recommend her service to others.

Response from the owner · a month ago

This review made our day! Jenny will be thrilled to hear your feedback, we hope you enjoy cleaner, softer water!

Review from Google · view on Google
Vanessa Martinez7 reviews
★★★★★

So far I love it! Gina was wonderful! Souped knowledgeable and kind. Answered all out questions too. The install was fast and easy. The best part is when I cleaned for the first time with my water softener I couldn’t believe how white my sinks were and how the hard water stains and build up came right off! I’m grateful for this system for sure! Would recommend it to everyone!

Response from the owner · 2 months ago

Thank you for the wonderful review! We’re so glad Gina made the process easy and that you’re already seeing the difference! We truly appreciate your recommendation!

Review from Google · view on Google
Mando Torres8 reviews
★★★★★

After discussing several options with Richard, he’s going to provide me with the information I need. I appreciate his willingness to help. Also, the technicians who have come out in the past have all been professional and great to work with.

Response from the owner · 2 months ago

Thank you Mando, your satisfaction is our top priority.

Review from Google · view on Google
Jeanne Beville7 reviews
★★★★★

I highly recommend RainSoft Water System for your home. After going through two water softeners from the local big hardware store I knew I needed a better system for reliability and longevity. I looked at several on-line, and knew someone with this system that was very happy with it. I’d never heard of one with a lifetime warranty! Gina Acree explained everything I needed to know, answered all my questions, and followed up with me after the installation. She is awesome and very knowledgeable. I am so happy to have my soft water again! The soap; oh my goodness, I am so Blessed! You are also provided so much soap with your purchase! I love the laundry soap, dish soap, dishwasher soap, and much more. It’s very concentrated and will last over a year. I can’t recommend Gina Acree enough if you want a good demonstration and explanation and experience, you will be very pleased.

Response from the owner · Edited 2 months ago

Thank you for choosing Sweetwater Home Services! and for recognizing Gina's hard work. We're excited for you to experience the difference. We appreciate your business.

Review from Google · view on Google
Will Armagost15 reviews
★★★★★

I met with Jenny Kasper from Sweetwater Home Systems to purchase a water softener. She is a true professional who knows water systems. In a short amount of time she evaluated my water and recommended a system that is perfect for me and my home. I couldn’t be happier and love the way my skin and hair feel after installation. Thank you Jenny and Sweetwater Home Systems in San Antonio!

Response from the owner · 3 months ago

Truly appreciate your feedback, we'll be sure to share your kind words with Jenny! We hope you enjoy cleaner, softer water!

Review from Google · view on Google
Domingo Garza1 review
★★★★★

I had a great experience working with Jenny Hembree! She helped me choose the perfect water softener and reverse osmosis system for my home. She was knowledgeable, professional, and took the time to explain everything clearly without any pressure. The entire process was smooth from start to finish, and I couldn't be happier with the quality of the products and service. If you're looking for someone honest, friendly, and professional, I highly recommend Jenny Hembree!

Response from the owner · 3 months ago

We appreciate you for taking the time to leave us a wonderful review! Thank you for recognizingJenny's hard work and for trusting us with your home!

Review from Google · view on Google
Michael Jefferson7 reviews
★★★★★

"Fantastic experience! "Five stars all the way! Gina did an absolute phenomenal job presenting the Rain soft water treatment system. Gina was knowledgeable, patient, and thoroughly answered all of our questions without any high-pressure sales tactics. The presentation was so clear and the product's benefits were so obvious that it completely sold us on making the purchase. If you want a seamless experience and a great product, look no further!" We are so excited for our new system. Highly recommend their service!"

Response from the owner · 3 months ago

We're grateful for your support and thank you for recognizing Gina's hard work. We're excited for you to experience the difference!

Review from Google · view on Google
Strength Solutions1 review
★★★★★

Gina, came to my house and change my life . I have never learned so much about water and what to use to clean. Also as a bonus got help other things because she cares. If you a looking for a person to come to your home and feel like family, Gina is your person.

Response from the owner · 3 months ago

Thank you for your kind words, we'll be sure to share this with Gina! We work hard to exceed our customers' expectations.

Review from Google · view on Google
jeremy reynolds8 reviews
★★★★★

We LOVE our Sweetwater system. Our sales rep, Gina, was amazing. The installation was smooth. We now have fresh, clean, soft water in our home. And the best part…a lifetime warranty and we can take it with us if we ever move.

Response from the owner · 3 months ago

Thanks for being a valued customer! Gina will be happy to hear your feedback. We're glad your installation went smoothly and thanks for trusting us with your home.

Review from Google · view on Google

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