Analyzing 5,377,1955.4M Reviews For 14,40614.4K Experts

Experts Reviews · Company report
Swift & Gentle Moving+Storage logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%42+14.7Reliability 15%38+5.7Craft & service 20%70+14Value 10%73+7.3Momentum 8%38+3Track record 7%32+2.2Accountability 5%68+3.4Experts Score= 50Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.50SCORE

Swift & Gentle Moving+Storage

Tucson, AZ · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #14Position by Experts Score among all companies we track in this category. of 30 packing services · 4.9★ from 132 Google reviews

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Report card

Percentile vs other packing services (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: value and craft & service; weakest: track record.

SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Swift & Gentle Moving+Storage is better than 42% of packing services.C
42
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Swift & Gentle Moving+Storage is better than 38% of packing services.D
38
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Swift & Gentle Moving+Storage is better than 70% of packing services.B
70
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Swift & Gentle Moving+Storage is better than 73% of packing services.B
73
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Swift & Gentle Moving+Storage is better than 38% of packing services.D
38
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Swift & Gentle Moving+Storage is better than 32% of packing services.D
32
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Swift & Gentle Moving+Storage is better than 68% of packing services.B
68

Reviews for your job

Customers hired Swift & Gentle Moving+Storage for 5 kinds of job.

Swift & Gentle Moving+Storage for in-state moving

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.5
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$600–800
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$1.3k–$3.2k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 65/100.How Job match is calculatedBuilt only from reviews Google tagged “In-state moving”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#10 / 17
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 5 Google reviews tagged “In-state moving”

Amanda4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Friendly and professional, they were great to work with, courteous and respectful, they did a great job. Would highly recommend.

Great priceLocal movingMoving-related packingIn-state moving
S.Local Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I used Swift and Gentle Moving and storage for a local 3-bedroom house move on 2/27/2026. From the start, Jose, Cosme, and Chino (movers) were friendly, punctual and professional. They took extra care wrapping my furniture and managed the entire move at our new place without any issues. The final price was exactly…

Paid $600–800Reasonable priceLocal movingMoving-related packingIn-state moving
VR6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Probably the most professional and hard working moving team I have ever seen. I have never been the sort to recommend a moving company before but after seeing Gus and his team take care of business I'll be recommending this company for anyone doing an Arizona or nationwide move in the future.

In-state movingMoving-related packing+ Responsiveness+ Punctuality+ Quality
SuLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We could not recommend Swift and Gentle any higher! They did an outstanding job, were very professional and flexible and reasonably priced, on time, and truly lived up to their name...Swift AND Gentle! Gus is an amazing owner of this company, because he not only promotes and sets up the moves, but then he gets right…

In-state movingLocal movingOversized-item moving+ Responsiveness+ Punctuality+ Quality
DunnLocal Guide · 128 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Gus was great. Move came in under the quoted price. He even sent two extra people to assist. I know I would recommend to anyone without reservations.

In-state movingLocal moving+ Responsiveness+ Punctuality+ Professionalism

Price

$1.2k+11% vs typical packing services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 41%Reasonable 56%Overpriced 0%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Local moving31$611–$1.6k
Moving-related packing17$737–$2.2k
Moving-related storage6—
In-state moving5$1.3k–$3.2k
Senior moving2$633–$1.5k

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