Analyzing 5,431,0375.4M ReviewsFor 14,62314.6K Experts

Experts Reviews · Company report
Swift & Gentle Moving+Storage logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%42+14.7Reliability 15%38+5.7Craft & service 20%70+14Value 10%73+7.3Momentum 8%38+3Track record 7%32+2.2Accountability 5%68+3.4Experts Score= 50Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.50SCORE

Swift & Gentle Moving+Storage

Tucson, AZ · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #14Position by Experts Score among all companies we track in this category. of 30 packing services · 4.9★ from 132 Google reviews

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Report card

Percentile vs other packing services (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: value and craft & service; weakest: track record.

SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Swift & Gentle Moving+Storage is better than 42% of packing services.C
42
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Swift & Gentle Moving+Storage is better than 38% of packing services.D
38
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Swift & Gentle Moving+Storage is better than 70% of packing services.B
70
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Swift & Gentle Moving+Storage is better than 73% of packing services.B
73
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Swift & Gentle Moving+Storage is better than 38% of packing services.D
38
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Swift & Gentle Moving+Storage is better than 32% of packing services.D
32
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Swift & Gentle Moving+Storage is better than 68% of packing services.B
68

Reviews for your job

Customers hired Swift & Gentle Moving+Storage for 5 kinds of job.

Swift & Gentle Moving+Storage for moving-related storage

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.6
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$2,000+
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 71/100.How Job match is calculatedBuilt only from reviews Google tagged “Moving-related storage”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#8 / 13
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 6 Google reviews tagged “Moving-related storage”

Annette4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

The entire team made this a smooth experience. They were always timely and communication was easy. Queyanah and Gus were both wonderful to work with. I highly recommend them for all your moving needs!

Moving-related storage
DX9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

We had a very excellent experience with Swift and Gentle Moving + Storage. Starting with Dorothy Moore, ourl realtor calling Gus the owner personally to help us pack, store, and move to Idaho in a very timely manner. Gus came over within an hour and together we walked the house. Gus gave us a reliable quote and we…

Paid $2,000+Great priceMoving-related packingMoving-related storage
Tolu1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Excellent service. They handled all the furniture with care. Nothing was broken or damaged. The gentle men that came were very pleasant. I will use the service again for sure

Paid $400–600Reasonable priceLocal movingMoving-related storage
Rob6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Swift and Gentle is amazing; this is the second time that I have used them and both times really good experience. I would highly recommend them!

Paid $2,000+Reasonable priceLocal movingMoving-related storage
Jeane16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

The men are great workers, nothing they brought in and helped unpack was broken. We enjoyed them, Daniel, Francisco, and Rudy we a great help. We would use them again. P. Rodriguez

Paid $2,000+Reasonable priceLocal movingMoving-related packingMoving-related storage
Henry7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Very efficient with both the move-out and move-in process! Storage is also on point and did not damage anything. Workers are friendly and I enjoyed talking with them. The only complaint I have is the price is a little expensive, but I reckon that's to be expected when everything is taken care of

Paid $2,000+Reasonable priceLocal movingMoving-related packingMoving-related storage

Price

$1.2k+11% vs typical packing services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 41%Reasonable 56%Overpriced 0%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Local moving31$611–$1.6k
Moving-related packing17$737–$2.2k
Moving-related storage6—
In-state moving5$1.3k–$3.2k
Senior moving2$633–$1.5k

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