Experts Reviews · Company report
Swift & Gentle Moving+Storage logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%42+14.7Reliability 15%38+5.7Craft & service 20%70+14Value 10%73+7.3Momentum 8%38+3Track record 7%32+2.2Accountability 5%68+3.4Experts Score= 50Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.50SCORE

Swift & Gentle Moving+Storage

Tucson, AZ · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #14Position by Experts Score among all companies we track in this category. of 30 packing services · 4.9★ from 132 Google reviews

Report card

Percentile vs other packing services (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: value and craft & service; weakest: track record.

SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Swift & Gentle Moving+Storage is better than 42% of packing services.C
42
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Swift & Gentle Moving+Storage is better than 38% of packing services.D
38
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Swift & Gentle Moving+Storage is better than 70% of packing services.B
70
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Swift & Gentle Moving+Storage is better than 73% of packing services.B
73
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Swift & Gentle Moving+Storage is better than 38% of packing services.D
38
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Swift & Gentle Moving+Storage is better than 32% of packing services.D
32
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Swift & Gentle Moving+Storage is better than 68% of packing services.B
68

Reviews for your job

Customers hired Swift & Gentle Moving+Storage for 5 kinds of job.

Swift & Gentle Moving+Storage for senior moving

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.2
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).3.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$633–$1.5k

All 2 Google reviews tagged “Senior moving”

★★★★★ Jeff · 5 years ago

Swift & Gentle, and specifically Gus, deserve high praise! They assisted my family with moving our mother, who lived in a retirement community in Tucson (my sister and I live in NYC and Chicago, respectively), on short notice, and during COVID lockdowns. The move was seamless, They even went so far as to take…

Local movingMoving-related packingSenior moving+ Responsiveness+ Punctuality+ Quality
★ Patricia · Edited 8 months ago

Rating only, no written review.

Moving-related junk removalMoving-related packingSenior moving+ Responsiveness+ Punctuality+ Quality

Price

$1.2k+11% vs typical packing services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 41%Reasonable 56%Overpriced 0%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Local moving31$611–$1.6k
Moving-related packing17$737–$2.2k
Moving-related storage6—
In-state moving5$1.3k–$3.2k
Senior moving2$633–$1.5k

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