Analyzing 10,244,63910.2M ReviewsFor 28,96729K Experts
Google reviewers rate the store 4.9 out of 5 based on 96 reviews, frequently praising the knowledgeable staff, clean facility, and competitive pricing for fish, shrimp, and plants. Customers often note that employees provide helpful advice and include extra animals with purchases. However, some low-star reviews cite issues with incorrect species shipped, high mortality rates upon arrival, and poor communication regarding store closures or order problems.
Data from Google, last updated November 12, 2026.
96 Google reviews we collected
Phrases our text analysis found in 86 written reviews
How often each topic comes up in the written reviews
We read 86 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“David is welcoming, friendly and always willing to answer any and all questions.”
“I live in Huntington Beach and it is well worth it for me to take the 45 minute drive in-land to the store.”
“Highly recommend checking these guys out for your aquatic needs”
“Shipping was fast and customer service was top notch!”
“The quality of their fish, plants, and supplies is top-notch, and the staff is incredibly kind and helpful.”
“They’re easy to work with , and the store presentation is always clean and easy to navigate.”
“Honestly, these are the kinds of things you really need to see in person, and having a local shop like this is such a game-changer.”
praise complaint · found by our text analysis, Google review wording unchanged.
4.9 ★★★★★ 96 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
My go to place for fish ! Everything is well maintained and their selection is beautiful! Especially the guppies ! David is welcoming, friendly and always willing to answer any and all questions. Thank you for always providing great customer service !
Great new location for fancy guppies, rare plecos and tons of nice shrimp & snails. Got a dozen snow amano for a great deal!Lots of dry goods and plants too. Check them out near Birch street. Staff are really generous.
I really wanted to have a good experience with this seller, and there were definitely some positive parts, but unfortunately my overall experience with the Cardinal Tetras was extremely disappointing. I originally ordered 15 Cardinal Tetras and 6 Forktail Rainbowfish. The first issue was that I received Endlers instead of the Cardinal Tetras. Even though the species was wrong, I do want to give the seller credit because all of the Endlers and all 6 Forktail Rainbowfish arrived alive and healthy, with no DOAs from that first shipment, and they have continued doing well. The seller communicated with me and agreed to send the correct Cardinal Tetras, which I appreciated. Shipping was also pretty quick throughout the process, generally arriving within about two days, so I don’t feel like excessively slow shipping was the main problem. Unfortunately, when the first batch of 15 Cardinal Tetras arrived, most were either dead on arrival or in very poor condition. I documented the shipment with photos and video, and the Styrofoam shipping container was also damaged. Over the following days, more of the surviving Cardinals continued to die. At this point, I can only confirm one Cardinal Tetra still alive from that original group of 15, with another fish unaccounted for. Some of the surviving Cardinals also developed small white spots that appeared consistent with ich after arrival, even though my established fish had not been showing those symptoms beforehand. I am familiar with acclimating new fish, but because several Cardinals arrived already deceased and others were extremely weak, I had to shorten the acclimation process for their safety and get the survivors into clean, oxygenated aquarium water as quickly as reasonably possible. The poor condition and losses were documented immediately upon arrival. The seller continued communicating with me and arranged another replacement shipment, which I do appreciate. Unfortunately, the most recent shipment also arrived with 4 fish dead on arrival and 2 others appearing very weak. I also want to give the seller credit for including a small bag of moss at no charge with the most recent shipment. It was a thoughtful gesture, and customer service has remained responsive and willing to work with me throughout the situation. This was especially disappointing for me because money has been tight, and I was only able to place this order after winning a $100 Amazon gift card during a work training. I used that opportunity to finally start stocking my very lightly stocked aquarium, so I was genuinely excited to finally have a healthy school of 15 Cardinal Tetras. After receiving the wrong species first and then experiencing such heavy losses with the Cardinal shipments, it made the whole experience even more frustrating. Overall, I appreciate the quick shipping, responsive customer service, the healthy Endlers and Forktail Rainbowfish from the first shipment, the seller’s effort to resolve the issues, and the free moss. However, between receiving the wrong species initially, the severe losses in both Cardinal Tetra shipments, and the health concerns with the surviving Cardinals, the experience with the Cardinal Tetras specifically has been extremely disappointing. I hope the seller takes a closer look at the health, packaging, and handling of their Cardinal Tetras. The customer service side of the experience has been good, and some of the livestock arrived perfectly healthy, but unfortunately the Cardinal Tetra shipments did not. Update: I’m raising my rating to 3 stars because of the customer service. Although the Cardinal Tetra experience was very disappointing, Swimming Creatures stayed in communication, sent replacements, included complimentary moss, acknowledged the transit issues they were having with the Cardinals, and ultimately issued a full refund for the Cardinal Tetra order. I still only have two Cardinals remaining, but I do appreciate the way customer service handled the situation and worked to make things right.
Amazing store and customer service
Best place to order from, shrimp are always in excellent condition and easy to transition to my aquarium!
Best quality and prices in the area. Very friendly. Will be back again. Update. Went to their new location. Even more selection and great service with deals. Owners are pretty awesome
Why are they temporarily closed…😩
The store front and the online store are awesome to visit, I bought 4 doctor fish from them two years ago at the store front and still have three left and they are huge at this point, I also purchase my shrimp from too. And satisfied with my purchases every time.
I purchased beautiful blue and pink snails i received a little more than I ordered and they arrived with FedEx within 2 days of my purchase great website and good deals on the fish snails and shrimp
The staff are polite, helpful, and knowledgeable. The tanks are usually clean, the stock is healthy, and the prices are very competitive. My favorite extra touch is the extra shrimp or two they include in every purchase. You don't even need to ask!
Analyzing 10,244,63910.2M ReviewsFor 28,96729K Experts