ron hinkley3 reviewsTotal number of Google reviews ron has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleIf I could rate it 100 stars I would because it helps me learn. - Sabrina
Sylvan Learning of Riverside
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%82+19.9Value 14%87+12.3Replies to reviews 7%100+7.1Craft & service penalty99−0.1Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#30 of 45 tutoring centersPosition by Experts Score among all companies we track in this category. · better than 34%
4.9 ★★★★★ 102 Google reviews · 10 photos
95%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
5%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
92%reviews answered by the owner
Oct 2026latest review
Sylvan Learning of Riverside at a glance
Google reviewers rate Sylvan Learning of Riverside 4.9 out of 5 based on 102 reviews, noting that the owner responds to 92% of feedback. Customers frequently praise the staff's punctuality, flexibility with scheduling, and clear communication regarding student progress. Many highlight improvements in subjects like math and reading, as well as increased confidence and engagement. One recurring criticism involves a discrepancy between reported progress and actual academic performance, with a reviewer stating the service failed to deliver expected educational benefits.
- Google rating: 4.9 out of 5 from 102 reviews (95% five-star).
- Reviews on this page: 102 Google reviews (87 with written comments, 2 with photos).
- Owner responses: the business replied to 92% of reviews.
- Most recent review: October 28, 2026.
- Service: Tutoring Center serving Riverside, California.
Data from Google, last updated November 4, 2026.
Score profile vs other tutoring centers
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Sylvan Learning of Riverside: 91/100 on this factor. Category median: 95.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Sylvan Learning of Riverside: 82/100 on this factor. Category median: 96.A
82
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Sylvan Learning of Riverside: 99/100 on this factor. Category median: 99.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Sylvan Learning of Riverside: 87/100 on this factor. Category median: 92.A
87
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Sylvan Learning of Riverside: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Sylvan Learning of Riverside: 100/100 on this factor. Category median: 69.A
100
Bar = this company · dark tick = category median.
Star ratings
102 Google reviews we collected
- 5 stars9795%
- 4 stars44%
- 3 stars00%
- 2 stars00%
- 1 star11%
Praise vs complaints
Phrases our text analysis found in 87 written reviews
- Praise67100%
- Complaints00%
PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
- Great price00%
- Reasonable480%
- Overpriced00%
- Not sure120%
Topic share
How often each topic comes up in the written reviews
- Staff & attitude2740%
- Would recommend1827%
- Communication710%
- Speed & response57%
- Price & value57%
- Quality & results46%
- Honesty & trust11%
What customers talk about
We read 87 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The staff is extremely friendly and welcoming — they made Ryan feel comfortable from day one.”
“I would definitely recommend Sylvan to all the moms and dads.”
“Everyone has been so helpful and supportive throughout the process, from the initial assessment to explaining his progress along the way.”
“Fast forward to his first grade year and enrolled in private school, he struggled with the work presented to him.”
“It is definitely worth it I would highly recommend Sylvan.”
“Our daughter thoroughly enjoys going to Sylvan twice a week.”
“Save your money and explore alternatives that genuinely make a difference.”
People customers mention
- Fred 4 reviews
- Center 3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
Sheena4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
My son Jayden has been coming to Sylvan on Indiana and I have noticed a major difference. He is more focused, and knows more letters and numbers than he did when he was in school. I love the one on one interaction with the tutor. I would definitely recommend Sylvan to all the moms and dads.
Reasonable price
KhadijahLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
My daughter has been going here for almost two months and she absolutely LOVES it. She is definitely the “school is boring” type and Sylvan has done a good job at making their session fun. Most importantly, Crystal has been so accommodating with my last minute changes in scheduling. Very professional and kind. 10/10.
Ashley1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
Highly recommend! This facility has helped my son tremendously in math. He received services through the county and school district and has been excelling ever since.
J4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★
My son Ryan has only been attending Sylvan for a few short weeks, and we have already noticed such a positive difference. The staff is extremely friendly and welcoming — they made Ryan feel comfortable from day one. He actually looks forward to going and loves wearing his Sylvan shirt with pride! Everyone has been…
Reasonable price
PatriciaLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
My recommendation is based off of the initial meet, setup and experience leading up to day one for my son. The center staff is welcoming and explains how they will help support learning for my child’s areas of need. We are looking forward to working with Sylvan and to see the results.
RaulLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
My son started tutoring here and its been amazing so far. I can see the progress my son is making and the staff here are amazing, friendly and do their best to help your kid. If you're kiddo needs help at school, this is a great place to get your kiddo caught up.
Not sure
Photos
Customer reviews
4.9 ★★★★★ 102 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Team members customers mention
Sheena Blajos4 reviewsTotal number of Google reviews Sheena has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleMy son Jayden has been coming to Sylvan on Indiana and I have noticed a major difference. He is more focused, and knows more letters and numbers than he did when he was in school. I love the one on one interaction with the tutor. I would definitely recommend Sylvan to all the moms and dads.
- Price assessment: Reasonable price
Khadijah HasanLocal Guide · 18 reviewsTotal number of Google reviews Khadijah has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleMy daughter has been going here for almost two months and she absolutely LOVES it. She is definitely the “school is boring” type and Sylvan has done a good job at making their session fun. Most importantly, Crystal has been so accommodating with my last minute changes in scheduling. Very professional and kind. 10/10.
Response from the owner · 6 months ago
Thank you for taking the time to share your experience! We’re delighted to hear that your daughter is finding joy and engagement in her sessions with us. It’s heartening to know that Crystal’s professionalism and adaptability have positively impacted your journey together. We truly value your feedback and look forward to nurturing your daughter’s learning path with mindfulness and care.
Ashley Gonzalez1 reviewTotal number of Google reviews Ashley has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleHighly recommend! This facility has helped my son tremendously in math. He received services through the county and school district and has been excelling ever since.
Response from the owner · 6 months ago
Thank you for sharing your wonderful experience! We’re delighted to hear that our facility has played a creative role in enhancing your son's math skills. It’s inspiring to know he’s thriving with the support he received. We truly value your recommendation and are excited to continue nurturing his academic journey in imaginative ways!
J Williams4 reviewsTotal number of Google reviews J has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleMy son Ryan has only been attending Sylvan for a few short weeks, and we have already noticed such a positive difference. The staff is extremely friendly and welcoming — they made Ryan feel comfortable from day one. He actually looks forward to going and loves wearing his Sylvan shirt with pride! Everyone has been so helpful and supportive throughout the process, from the initial assessment to explaining his progress along the way. We truly appreciate the patience, encouragement, and positive learning environment they’ve created. Thank you, Sylvan Riverside, for helping Ryan build confidence and enjoy learning again! Highly recommended. 💛📚
- Price assessment: Reasonable price
Response from the owner · 11 months ago
Thank you for sharing your delightful experience! We're excited to hear that Ryan is thriving and making wonderful strides. Our team is passionate about fostering a creative and uplifting learning atmosphere, and it's truly gratifying to know it's resonating with you. We appreciate your kind recommendation and eagerly anticipate continuing to nurture Ryan's unique learning journey.
Patricia PalmerLocal Guide · 14 reviewsTotal number of Google reviews Patricia has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleMy recommendation is based off of the initial meet, setup and experience leading up to day one for my son. The center staff is welcoming and explains how they will help support learning for my child’s areas of need. We are looking forward to working with Sylvan and to see the results.
Response from the owner · 11 months ago
Thank you for sharing your positive experience with us. We're pleased to know that our staff created a welcoming environment and offered clear information to support your child's learning. We are committed to working collaboratively with you to ensure your child has a fulfilling educational journey.
Raul ValdezLocal Guide · 15 reviewsTotal number of Google reviews Raul has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleMy son started tutoring here and its been amazing so far. I can see the progress my son is making and the staff here are amazing, friendly and do their best to help your kid. If you're kiddo needs help at school, this is a great place to get your kiddo caught up.
- Price assessment: Not sure
Response from the owner · 11 months ago
Thank you for sharing your positive experience! We're delighted to hear about your son's progress and truly appreciate your kind words about our dedicated team. Together, we strive to create a supportive environment for all our students, and it's wonderful to see our collaborative efforts making a difference.
Maryhelen Martinez8 reviewsTotal number of Google reviews Maryhelen has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThey have been so helpful at accommodating my children. Thank you!
- Price assessment: Reasonable price
Response from the owner · 11 months ago
Thank you for your thoughtful feedback! We're truly pleased that our team could support your children. We remain committed to adapting and finding solutions to meet your needs and look forward to welcoming you again in the future.
Anderson Wimm6 reviewsTotal number of Google reviews Anderson has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThe staff made it very easy for me. A hassle-free and enjoyable experience.
Response from the owner · 11 months ago
Thank you for taking the time to share your positive experience with us. We are truly pleased to know that our staff contributed to making your visit smooth and enjoyable. Your kind words mean a lot to us and inspire our commitment to providing exceptional service.
Mary Ababa1 reviewTotal number of Google reviews Mary has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThe kids are enjoying learning at Sylvan Learning. They are always looking forward to going when they have it. They always say that they are understanding the topics and subjects a lot better, and the tutors are very patient with them as well.
Response from the owner · a year ago
We're delighted to learn that your children are benefitting from their learning experience with us. Our tutors are dedicated to fostering a fair and inclusive environment for all students. Thank you for sharing your encouraging feedback!
Business details
- Address: 7000 Indiana Ave APT 122, Riverside, CA 92506
- Phone: (951) 530-3047
- Website: sylvanlearning.com
- Service area: Riverside, CA