Google reviewers rate Sylvan Learning of West Indianapolis 4.9 out of 5 based on 173 reviews, with the owner responding to 54% of them. Customers frequently highlight improved student confidence and academic progress in reading and math, noting that staff are friendly, accommodating, and effective at meeting individual needs. While most feedback is positive, some low-star reviews cite difficulties with administrative processes, such as transferring locations, and express dissatisfaction with billing policies and communication regarding cancellations.
Data from Google, last updated October 25, 2026.
Reviews from Google, shown as published (original wording, unedited).
Great experience, amazing environment, Erik Smith and the core staff are very easy to work with!! The team is very accommodating, and accessible. I can see the growth, development, and confidence that my child now exudes.
Erik was very insightful and helpful with providing possible plans for my son.
Emma likes it here
They have been great to work with. Our daughter have thrived because of the help from Sylvan. I highly recommend them.
My son used to go to Kumon and the difference at Sylvan is huge. Sylvan actually cares about the success of your child and they do not send home extra work or pressure you into anything. My son is almost above his grade level in math after attending Sylvan. I could not be more grateful for the help this center gave to my family
Thank you, Nick, for sharing your positive experience with us. We're thrilled to hear about your son's progress in math and appreciate your kind words about our supportive approach. We look forward to continuing to support your family's educational journey.
If you are considering this Sylvan location for your kids, DO IT! Erik and Amber go above and beyond to accommodate the needs of the children and I would reccomended their services to anyone who is looking to get help
Kaitlynn, thank you for your recommendation! We're pleased to hear that Erik and Amber have been so supportive. We're excited to continue being a part of your child's educational journey.
Sylvan is doing such a great job with our daughter Miriam, especially in Math. She got so far behind and lost confidence but now she feels better about everything.
We're thrilled to hear about Bristol's progress and that she's enjoying school more now. It's always our goal to make learning a positive experience. Thank you for sharing this wonderful feedback!
Sylvan in Plainfield was a great experience for my son. His confidence and reading literacy has improved a lot and I would highly recommend them! Eric and Amber did a great job at being understanding, patient and meeting my son at his level.
Tahja, we're so happy to hear about your son's progress and that you had a positive experience with our tutors. Thank you for recommending Sylvan in Plainfield!
We’ve loved our experience at Sylvan and highly recommend!
We have already seen improvements in my son’s reading fluency within the first month. He loves going to Sylvan and is excited each time we visit. Thank you!