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Symmetry Counseling

4.7 ★★★★★ · 128 Google reviews · 17 photos
Mental health service · Chicago, IL

Symmetry Counseling at a glance

Google reviewers rate Symmetry Counseling 4.7 out of 5 based on 128 reviews, with the owner responding to 88 percent. Clients frequently praise the ease of the intake process, flexible scheduling, and the supportive, non-judgmental nature of their therapists. However, lower-rated feedback highlights recurring issues with billing clarity, slow administrative communication, and perceived rudeness during intake or office interactions.

  • Google rating: 4.7 out of 5 from 128 reviews (90% five-star).
  • Reviews on this page: 128 Google reviews (111 with written comments, 2 with photos).
  • Owner responses: the business replied to 88% of reviews.
  • Most recent review: October 7, 2026.
  • Service: Therapist serving Chicago, Illinois.

Data from Google, last updated October 26, 2026.

Photos

Customer reviews

4.7
★★★★★
128 reviews on Google
5★115
4★1
3★1
2★3
1★8

Reviews from Google, shown as published (original wording, unedited).

Victoria Perez9 reviews
★★★★★

Laura Peterson is the absolute best therapist I’ve had the opportunity to work with. She is incredibly supportive and empowering!

Review from Google · view on Google
Nusha Jackson1 review
★★★★★

My experience with Symmetry Counseling was honestly pretty frustrating. The billing process felt sketchy and unclear, and getting a response from the office was often difficult. Communication was not handled well, and I felt like I had to chase people down to get basic questions answered. I also had an uncomfortable experience with the CEO and found some of their interactions very strange and unprofessional. Overall, the experience left me with a pretty negative impression of the company.

Review from Google · view on Google
Ryan Eykholt3 reviews
★★★★★

It's been two years now that I've been meeting with my therapist Jake, and I appreciate him so much! He is incredibly thoughtful, supportive, inquisitive, caring, patient, and open-minded. I like how he offers insights from various therapeutic methodologies and intersectional perspectives. He has helped me navigate lots of changes in my life, offered coping strategies, and has been a steady source of support for me.

Review from Google · view on Google
Sabrina Moats3 reviews
★★★★★

My therapist Amanda has been supporting me tremendously. I’ve been with her a little over a year and I’ve been progressing tremendously. I highly recommend Amanda.

Review from Google · view on Google
Kenan Kreso3 reviews
★★★★★

My counseling experience is with James Grider. James does a great job of listening without judgement and then challenging me in what I feel are the right spots to help me move forward. I have really enjoyed my sessions with James and look forward to continue working with him.

Review from Google · view on Google
Tim MLocal Guide · 26 reviews
★★★★★

Was treated condescendingly and disrespectfully by intake therapist Megan Mulroy because I was honest and admitted that I wasn't looking forward to undergoing therapy. I was told that I was wasting her time. I didn't realize one has to pass a litmus test to seek treatment. There are tons of other therapists in this city; do yourself a favor and avoid this one.

Response from the owner · a year ago

Thank you for taking the time to share your feelings with me on the phone. Again, my sincerest apologies for your experience. We fell short of your expectations and I deeply regret it.

Review from Google · view on Google
Greg1 review
★★★★★

Jesse’s the real deal. No therapist voice, no judgment, just real conversation. Jesse helped me untangle things I didn’t even realize were connected. I always leave sessions feeling like something important clicked.

Review from Google · view on Google
Anon1 review
★★★★★

Jesse is just easy to talk to. I never feel rushed or like I have to say the “right” thing. Jesse helps me think about things in new ways without making it complicated. I always leave feeling calmer than when I walked in.

Review from Google · view on Google
Arianna Fabok1 review
★★★★★

Easy process to get started. I appreciate the flexibility and professionalism. My therapist actively listens to me and has helped me understand my strength.

Response from the owner · a year ago

Thank you for your feedback, Arianna! We appreciate your trust in us and for taking the time to share your experience with us.

Review from Google · view on Google
Kyle Martinek12 reviews
★★★★★

Highly recommend working with James Grider. James is skilled at challenging perspectives in a positive way, while also making sure to acknowledge successes. He has helped me recognize “wins” that I had never noticed. He also works to be accommodating with schedules.

Response from the owner · a year ago

Thank you, Kyle. We are so grateful for your feedback and for your trust in us.

Review from Google · view on Google

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