Laura Peterson is the absolute best therapist I’ve had the opportunity to work with. She is incredibly supportive and empowering!

Symmetry Counseling
Symmetry Counseling at a glance
Google reviewers rate Symmetry Counseling 4.7 out of 5 based on 128 reviews, with the owner responding to 88 percent. Clients frequently praise the ease of the intake process, flexible scheduling, and the supportive, non-judgmental nature of their therapists. However, lower-rated feedback highlights recurring issues with billing clarity, slow administrative communication, and perceived rudeness during intake or office interactions.
- Google rating: 4.7 out of 5 from 128 reviews (90% five-star).
- Reviews on this page: 128 Google reviews (111 with written comments, 2 with photos).
- Owner responses: the business replied to 88% of reviews.
- Most recent review: October 7, 2026.
- Service: Therapist serving Chicago, Illinois.
Data from Google, last updated October 26, 2026.
Photos
Customer reviews
Reviews from Google, shown as published (original wording, unedited).
My experience with Symmetry Counseling was honestly pretty frustrating. The billing process felt sketchy and unclear, and getting a response from the office was often difficult. Communication was not handled well, and I felt like I had to chase people down to get basic questions answered. I also had an uncomfortable experience with the CEO and found some of their interactions very strange and unprofessional. Overall, the experience left me with a pretty negative impression of the company.
It's been two years now that I've been meeting with my therapist Jake, and I appreciate him so much! He is incredibly thoughtful, supportive, inquisitive, caring, patient, and open-minded. I like how he offers insights from various therapeutic methodologies and intersectional perspectives. He has helped me navigate lots of changes in my life, offered coping strategies, and has been a steady source of support for me.
My therapist Amanda has been supporting me tremendously. I’ve been with her a little over a year and I’ve been progressing tremendously. I highly recommend Amanda.
My counseling experience is with James Grider. James does a great job of listening without judgement and then challenging me in what I feel are the right spots to help me move forward. I have really enjoyed my sessions with James and look forward to continue working with him.
Was treated condescendingly and disrespectfully by intake therapist Megan Mulroy because I was honest and admitted that I wasn't looking forward to undergoing therapy. I was told that I was wasting her time. I didn't realize one has to pass a litmus test to seek treatment. There are tons of other therapists in this city; do yourself a favor and avoid this one.
Thank you for taking the time to share your feelings with me on the phone. Again, my sincerest apologies for your experience. We fell short of your expectations and I deeply regret it.
Jesse’s the real deal. No therapist voice, no judgment, just real conversation. Jesse helped me untangle things I didn’t even realize were connected. I always leave sessions feeling like something important clicked.
Jesse is just easy to talk to. I never feel rushed or like I have to say the “right” thing. Jesse helps me think about things in new ways without making it complicated. I always leave feeling calmer than when I walked in.
Easy process to get started. I appreciate the flexibility and professionalism. My therapist actively listens to me and has helped me understand my strength.
Thank you for your feedback, Arianna! We appreciate your trust in us and for taking the time to share your experience with us.
Highly recommend working with James Grider. James is skilled at challenging perspectives in a positive way, while also making sure to acknowledge successes. He has helped me recognize “wins” that I had never noticed. He also works to be accommodating with schedules.
Thank you, Kyle. We are so grateful for your feedback and for your trust in us.
Business details
- Address: 1 N LaSalle St #1450, Chicago, IL 60602
- Phone: (888) 661-2742
- Website: symmetrycounseling.com
- Service area: Chicago, IL