T-21 Auto Services and Repairs logo

T-21 Auto Services and Repairs

Auto repair shop · San Francisco, CA

5.0 ★★★★★ 142 Google reviews · 24 photos
99%five-star reviews
99%reviews answered by the owner
Aug 2026latest review

T-21 Auto Services and Repairs at a glance

Customers frequently cite the shop's honesty, transparent communication, and fair pricing as key benefits. Many reviews highlight the team's ability to diagnose issues quickly and complete repairs same-day, including accommodating walk-ins and last-minute requests. The business handles various services such as engine repairs, battery replacements, and inspections with a focus on clear explanations for vehicle owners. No recurring criticisms or low-star patterns are evident in the provided excerpts.

  • Google rating: 5.0 out of 5 from 142 reviews (99% five-star).
  • Reviews on this page: 142 Google reviews (108 with written comments, 13 with photos).
  • Owner responses: the business replied to 99% of reviews.
  • Most recent review: August 22, 2026.
  • Service: Auto Repair Shop serving San Francisco, California.

Data from Google, last updated November 2, 2026.

Star ratings

142 Google reviews we collected

  • 5 stars14199%
  • 4 stars00%
  • 3 stars00%
  • 2 stars00%
  • 1 star11%

Praise vs complaints

Phrases our text analysis found in 108 written reviews

  • Praise17699%
  • Complaints21%

Topic share

How often each topic comes up in the written reviews

  • Quality & results4425%
  • Would recommend3721%
  • Staff & attitude3218%
  • Speed & response2212%
  • Price & value2011%
  • Honesty & trust1810%
  • Communication53%

What customers talk about

We read 108 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “He fixed everything on our 2008 Toyota, and the time was incredibly fast.”
  • “They were kind and respectful, and I definitely recommend them for your car maintenance needs.”
  • “Job was highly professional, transparent, and clearly knows what he is doing.”
  • “My friends car was having issues, it was leaking, and Joe was willing to help us right away.”
  • “…e the quality of their repairs, their attention to detail, and their fair pricing.…”
  • “Job, who works at this shop, is extremely honest and diagnosed my car in minutes.”
  • “He also explained everything clearly so I understood exactly what was happening.”

People customers mention

  • Job 5 reviews
  • Joe 5 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Photos

Customer reviews

5.0 ★★★★★ 142 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Carmen Kern2 reviewsTotal number of Google reviews Carmen has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Guaranteed satisfaction 👍🏼

  • Price assessment: Reasonable price
  • Services: General repairs & maintenance, Brakes, Oil change
Response from the owner · a month ago

Gracias por su tiempo y dejarnos su buena reseña.

Gricelia Castillo2 reviewsTotal number of Google reviews Gricelia has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Job, who works at this shop, is extremely honest and diagnosed my car in minutes. He even told me to save money for the REAL fix instead of wasting it. He also explained everything clearly so I understood exactly what was happening. Family run, humble, and truly trustworthy! THANK YOU!!! Highly recommended.

  • Services: General repairs & maintenance
Response from the owner · a month ago

Thank you for your good review.

Ramilya Bakiyeva2 reviewsTotal number of Google reviews Ramilya has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

A huge thanks to Job! Finding a mechanic you can trust is never easy, but he made the entire experience stress-free. He fixed everything on our 2008 Toyota, and the time was incredibly fast. Job was highly professional, transparent, and clearly knows what he is doing. We are so happy that we finally found a reliable place to take our car. I will absolutely be recommending this center, and Job in particular, to all my friends! Thank you so much, you are doing amazing! 🔥

  • Price assessment: Great price
  • Services: Tires, General repairs & maintenance, Brakes, Oil change
Response from the owner · a month ago

Hello, thank you for your good comment, and leave us your review.

Daniel Hester2 reviewsTotal number of Google reviews Daniel has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I highly recommend T-21 Auto Services and Repairs. Joe and Ezras have done excellent work on my 2004 Toyota RAV4, and I really appreciate the quality of their repairs, their attention to detail, and their fair pricing. They have helped keep this older car running through a number of important repairs and maintenance items, including a radiator replacement, radiator hoses, catalytic converter, oxygen sensors, ignition switch, spark plugs, wheel balancing, alignment, oil service, and general maintenance. Each time, they’ve been thorough, practical, and clear about what needed to be done. What I especially appreciate is that they don’t just throw parts at a problem. They tested the catalytic converter system before recommending replacement, caught related issues while already working on the car, and handled smaller maintenance items like filters in a very fair way. That kind of judgment matters a lot when you’re maintaining an older vehicle. Their prices have been reasonable, the work has been solid, and I trust them to give me an honest assessment. T-21 feels like a neighborhood garage that actually cares about doing the job right and helping customers keep their cars safely on the road. Highly recommended.

Response from the owner · a month ago

Thank you very much Dan for your good review.

Wendy CavazosLocal Guide · 31 reviewsTotal number of Google reviews Wendy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

They were super transparent with telling me what exactly was the issue and what was the solution to it. The price they gave me at the beginning was what I ended up paying. Recommended 100%

  • Price assessment: Great price
  • Services: Electrical repair
Response from the owner · a month ago

Wendy, for your time and leave your good comment.

Robin Corado1 reviewTotal number of Google reviews Robin has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Siempre tienen espacio, e hice una cita para mi mantenimiento de motor, amables respetuosos, y definitivamente los recomiendo para que puedan hacer mantenimiento a sus autos, Dios bendiga este negocio…

  • Price assessment: Great price
Response from the owner · 5 months ago

gracias por tus comentarios.

Jessica Trinh1 reviewTotal number of Google reviews Jessica has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

My friends car was having issues, it was leaking, and Joe was willing to help us right away. He also seemed to know what the issue was with the car right away so customer service is outstanding, Joe is very kind and gets the job done.

  • Price assessment: Great price
  • Services: Auto engine diagnostic
Response from the owner · 5 months ago

Thank you for your excellent comment.

Lidya tesfai1 reviewTotal number of Google reviews Lidya has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Joe was a great help, the most kindest person. I would definitely recommend coming here!! They accepted walk-ins and their services are pretty quick.

  • Price assessment: Great price
Response from the owner · 5 months ago

Thank you for your comment.

Mrryan AnonuevoLocal Guide · 12 reviewsTotal number of Google reviews Mrryan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I finally found a shop that has honest mechanics who work there. Joe and his Staff is very knowledgeable and helpful. Their prices are affordable to all budgets and having T-21 work on my Infiniti FX 35 I know that quality work is performed each and every time. They keep it real and they make sure my car is fixed from the issue at hand. I’ve already recommended T-21 to all my friends and family because if I can trust their work, then they can too. So I give these guys at T-21 5 stars for their service, knowledge and honesty. I’m glad Pat’s Garage referred me to these guys because it’s hard to find a shop that stands by their work and helped me when other shops didn’t. Thank you, Thank you, Thank you Joe and Staff for your work ethics. You’ve gained a customer for life.

  • Price assessment: Reasonable price
  • Services: Exhaust
Response from the owner · 5 months ago

Thank you for your comments.

Cheyanne Whitfield1 reviewTotal number of Google reviews Cheyanne has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very helpful and respectful. Amazing customer service as well!

  • Price assessment: Reasonable price
  • Services: Service not listed
Response from the owner · 5 months ago

We appreciate your good references.

T-21 Auto Services and Repairs on Google Maps →

Business details