How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%84+20.4Value 14%100+14.1Replies to reviews 7%95+6.7Craft & service penalty89−1.1Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORET-Mark Plumbing, Heating & Cooling- Buffalo
Tonawanda, NY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #7Position by Experts Score among all companies we track in this category. of 10 sump pump installation services · 4.9★ from 4,510 Google reviews
Report card
Percentile vs other sump pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired T-Mark Plumbing, Heating & Cooling- Buffalo for 8 kinds of job.
T-Mark Plumbing, Heating & Cooling- Buffalo for a/c system maintenance
Clear ✕All 138 Google reviews tagged “A/C system maintenance” · showing 80
Excellent service
Service was great fantastic and solved all my problems easily with little fuss. Will definitely use T-Mark going forward for all my needs!
Riasad was very knowledgeable and efficient for my AC tune up service and part replacement.
Brian was great. Wonderful service, knowledgeable and friendly.
Air Conditioner Maintenance and inspection.. on time and professional friendly service
Jason was very helpful and quick to diagnose the problem.
Prompt, informative, and thorough service to generator (as well as boiler and A/C service and new A/C in the past).
Very thorough and professional!
Unfortunately it’s time to leave this review. TMark installed my air conditioning system with money I earned from a deployment in Kuwait in 2020 that I had just returned from. INSTALLATION PROBLEM: The installation looked awful on the exterior of the house which resulted in having the manager called to my house to…
I had T-Mark perform a A/C tune up today and they (Damien) did an awesome job, checking out and cleaning the unit. Great service, very professional and informative. I have used this company on several occasions for different services and would not hesitate to use them for any of my needs in the future.
Damien was fantastic, did the tune up quickly, resolved the issue right away, and even gave me some tips for keeping my AC running smooth. Great Service!
We had a maintenance call for our ductless a/c for routine service. It was incredibly easy to schedule online, there is all kinds of warning of impending service arrival, and the price for the maintenance was more than fair. Logan was our tech, and she was amazing from start to finish. Very knowledgeable and…
We called about a 'grinding' sound coming from the outside unit. David checked everything and did a tune up. All is well!
Got air working with extra refrigerant and checked all vents and filter. Friendly and helpful and waited till air was cooling down house. Moved my appointment to next day as air not cooling house in heatwave.
Mike did a great job, of course.
He was thorough, pleasant, and did a few small extra things, like changing the furnace filter and hosing off the a/c unit, that mattered. He also had to go and pick up a part that was needed for the a/c unit. This is an old (~12-15 years) unit, but he checked it out well, and gave it another few years. Very happy…
Mark was great! Efficient, friendly and knowledgeable.
David was great! Very helpful, knowledgeable and did an excellent job fixing the issue and setting up a plan to prolong the life of my system.
Riasad Rahman did an excellent job
My A/C is running better than ever thanks to a tune up and a new capacitor. Fair price all together and Mark was great. Thanks !
Mark was wonderful and went above and beyond. I would highly recommend to all my friends and family.
Damien was friendly and courteous. T-Mark comes to my home twice a year and has great people working for them.
Scott quickly found the problem and repaired it. Nice young man who quickly solved my boiler malfunction. Always good service from TMark
We chose T Mark this year to inspect and tune up our air conditioner. Our technician Mark T was professional and courteous. He inspected everything from top to bottom. Very thorough. I have 2 dogs and Mark fit right into their pack. You could tell he was an animal lover. T Mark was punctual and the office girl…
Mike was very professional and knowledgeable. He was confident that my air conditioning system had many more years of good service life so worked hard to solve a tough problem. It saved quite a bit and I’m very appreciative.
Logan was very friendly and professional on time
I highly recommend T-Mark for all your furnace and central air conditioner tune-ups and repairs. The office staff is wonderful, their prices are reasonable and their technicians are very professional and knowledgeable.
On time, efficient, great service, great technician.
Workers were highly professional and worked diligently to finish the job in one day! Will Highly recommend T-Mark to our friends and family. Super pleased with Ductless AC! Great workers!
Mark came out for my yearly AC check . He was extremely polite, respectful and cleaned my unit in preparation for the upcoming season . Love this company and their employees, I have always been satisfied with their service and VIP program.
Quick and to the point. Up front with pricing, and reliable service every time. Zachary knocked things out in no time.
First service from T Mark. Scheduling was easy, appointment reminders were sent. Excellent communication. Brian Balcerzak was friendly, knowledgeable and efficient. Great service. Now I've had my second service from T Mark. Tyler Mazur was the technician, he was friendly, easy to deal with and knowledgeable.…
Scott was an excellent service technician. He went beyond just maintenance on my air conditioner and told me 3 things to do to prevent future problems. He was also considerate in protecting my floors putting on protective baggies on his shoes. He was also polite and friendly. Excellent visit overall. Carl I don’t…
Outstanding job very professional and courteous.
Was excellent friendly a pleasure to have working at my home . Did a fantastic job
Excellent service and professional staff, David was very informative on the actions he was taking and tips to make the ac work bettee
David was knowledgeable and professional. He answered all my questions. Thanks for great service!
Logan, came out to our house today and was a true professional. She explained in detail any issues with our system. Her suggestions moving forward on future repairs and replacements were honest and I appreciate not feeling pressured. Thank you Logan for your honesty and professionalism. Kathleen Barone.
Great service from the crew , explained everything they did , just awesome.
Maxwell the service guy was very respectful. He explain what he was going to do to AC, furnace, tankless hot water tank, when he was done he explained what he did so I could understand it I trusted him totally 😀
Brian did a great job explained everything with options. Very professional. We Appreciate it the way they keep in touch from the time you set up the appointment to the time the services are performed I texting, email etc. Joe stopped over to give an electrical estimate. Was on time responsive and very…
The tech that came out today was Logan blazejewski, and she was awesome she took time to go over everything and was great
Mike is a Very pleasant person. Would have him back again
10/23/25 David E. Was just here checking out my high efficiency furnace that i recently had installed. He made a few tweaks and explained in detail how my furnace works. He had a lot of knowledge on the product and cumunicated it in a very clear manner. I appreciate his customer service skills. 6/4/25 Scott was…
Alex was very friendly and informative when cleaning and maintaining our furnace. Thanks for the great service !!
Great tech and professional services, highly recommend!
Logan did a great job with our central air conditioner! It was leaking and she fixed it promptly. She was very professional. Highly recommend!
Good workmanship. Very personable. Gives you extra effort and advice. Clean work area after job completion
Scott did routine maintenance on furnace… professional and great service!
Very friendly worker's explain everything and answer any questions you have
The customer service representative was fantastic upon my initial call. Very friendly and informative . Maxwell , the service professional, was timely, efficient and knowledgeable. The experience was great and I would use this company again. Thank you!
Alex is very pleasant individual and very efficient in his trade. You have a trustworthy and a skilled employee in your organization. Alex remembered performing maintenance last year! Five stars for sure 👍🏻👍🏻👍🏻👍🏻👍🏻
Fast friendly service
If I could give six stars, I would! I had a cooling issue. It only took minutes for their very effective technician to come over. He had the problem fixed in less than 10 minutes. Your home is your castle. If you need plumbing heating or cooling work, call them first. I was so impressed with the outstanding work done almost instantly & at fair cost.
Always professional, knowledgeable, and punctual. Never hesitate to use them.
The service technician was well aware of the problem with my central air conditioner. Jumped right in and had in working again in just a few minutes. I couldn’t thank him enough. Greatly appreciated.!
Cody and Ryan exceeded 5 star , very impressed with my install, I felt very comfortable and happy with their professional work and deminer. Would strongly recommend T Mark to anyone. And it started with my first impression with Greg Thie. The whole team hit a home run for sure. Best Mike Snyder.
He was polite, arrived at the expected time he had called ahead to tell me he was arriving. He listened to my entire concern & explanation of what I was experiencing with my unit. He showed me what he believed was wrong with my central air unit, he explained what would go into repairing the issue. I consented to…
Excellent response time, friendly call center & Logan was very informative.
I couldn't be more impressed with the service I received from Logan and Austin at T-Mark. From start to finish, they were professional, knowledgeable, and honest. We initially thought we were facing a massive expense to replace our entire AC system, but thanks to their expertise, that wasn’t the case at all. They…
Great service as always. We’ve been turning to T Mark for 10 years. Always polite and respectful. Great staff, honest people. Furnace, Central Air and tankless water heaters. One stop shop.
Very friendly and professional. Gave us all our options as well as refilled the refrigerant.
Jason was great! Friendly. Professional and quick!
Great service!!
Derek was professional and courteous and knew exactly how to handle by water meter pipe leak situation. T- Mark has installed a new HVAC system a couple years ago and also a back up sump pump and I must say everyone associated with this company from the girls in the office to all the guys in the field have been…
T-Mark did an amazing job with our AC maintenance. The technician, Maxwell Peck, was absolutely amazing and I highly recommend his services. We will definitely book an appt for our HVAC tune-up in August!
The whole process from start to finish was excellent. Mark was knowledgeable and professional, a true asset to your company. It’s nice to have the peace of mind knowing we are all set for warmer weather.
Went above and beyond. Great Company to work with!
Great job
Always friendly professional service! I am never disappointed by anyone who comes to take care of things- either heating or cooling or plumbing!
My thanks to T-Marks' Scott K. For the usual outstanding service we get from T~Mark I would always recommend them to other folks.
Great service and a job well done. I’m very happy with technician
Logan was great! Would have her back for service again
Very polite and professional would use this company again
Quick response. Alex was great! Ahead of schedule, courteous and knowledgeable!
Keith came out to do some AC maintenance. He was knowledgeable , pleasant and conscientious. He told me what needed to be done and answered all my questions. Very enjoyable experience!
Technician was great. She was on time and cheerful. I was left with the feeling that T-mark really cares about their customers. Job well done.
Scott had great customer service skills. He was pleasant, knowledgeable, and easy to talk to.
The Technician, Alex Jasinski, arrived in a timely manner and was very professional and courteous. He explained everything he was doing and answering questions in layman's terms. We were very pleased with the service. We will continue to use T-Mark in the future and highly recommend them to others.
Used them for seasonal A/C tune-up earlier this summer. The technician "Big Mike" was a consummate professional. Courteous, professional, quick. Answered my questions in detail. He talked to me, not talked down to me. The scheduler Katie was also professional and pleasant. Highly recommend this company
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 198 | $19–$192 |
| Heating system repair | 174 | $57–$667 |
| Drain cleaning | 160 | $158–$292 |
| Heating system maintenance | 144 | $19–$148 |
| A/C system maintenance | 134 | $26–$271 |
| Plumbing pipe repair | 125 | $305–$992 |
| Water heater installation | 102 | $1.1k–$2.1k |
| Toilet repair | 95 | $209–$493 |