How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%84+20.4Value 14%100+14.1Replies to reviews 7%95+6.7Craft & service penalty89−1.1Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORET-Mark Plumbing, Heating & Cooling- Buffalo
Tonawanda, NY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #7Position by Experts Score among all companies we track in this category. of 10 sump pump installation services · 4.9★ from 4,510 Google reviews
Report card
Percentile vs other sump pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired T-Mark Plumbing, Heating & Cooling- Buffalo for 8 kinds of job.
T-Mark Plumbing, Heating & Cooling- Buffalo for a/c system repair
Clear ✕All 53 Google reviews tagged “A/C system repair” · showing 40
My air conditioner stopped working, so I called and made an appointment; a time slot for Tuesday between 2 and 6 was available. I was called that morning and was told Scott would be here around 11; that was great, seeing it was going to be 80°. Scott called 15 minutes before to let me know he was on his way. After…
When we tried to turn on the A/C yesterday, there was nothing showing on the thermostat screen. After futile attempts at self repair and another company, we called T-Mark who indicated we could be placed on their "urgent" list and scheduled for this morning. Our technician, Mark, diagnosed the issue and made a…
Mike did a great job!
Brian was great. Wonderful service, knowledgeable and friendly.
Excellent service
I had T-Mark perform a A/C tune up today and they (Damien) did an awesome job, checking out and cleaning the unit. Great service, very professional and informative. I have used this company on several occasions for different services and would not hesitate to use them for any of my needs in the future.
Damien was fantastic, did the tune up quickly, resolved the issue right away, and even gave me some tips for keeping my AC running smooth. Great Service!
They showed up when they siad they would and fixed the problem quickly.
Logan was great!j
Mike was very professional and knowledgeable. He was confident that my air conditioning system had many more years of good service life so worked hard to solve a tough problem. It saved quite a bit and I’m very appreciative.
I highly recommend T-Mark for all your furnace and central air conditioner tune-ups and repairs. The office staff is wonderful, their prices are reasonable and their technicians are very professional and knowledgeable.
I have had service twice now. My sewer was redone for less than half the price as Roy's. Roy told us we needed things done by law and it wasn't true. They were just upselling me unnecessary services thinking I wouldnt check others. I had T-Mark come out and i was told differently. Now I had a problem with my AC and…
Our AC broke and T-mark showed up next day. Riasad was absolutely phenomenal. He showed us what the problems were, and how he tested everything. He was efficient and knowledgeable. We were so impressed with him! We would use T-mark every time after this experience and I would specifically request Riasad!
Logan did a great job with our central air conditioner! It was leaking and she fixed it promptly. She was very professional. Highly recommend!
I was out of town but T-Mark still took great care of me. Logan was sent over to inspect my A/C and determine what was needed. She quickly diagnosed the problem, called me, talked me through the repair and fix what was needed while my father-in-law was at our house to give her access. Logan was super friendly and I really appreciated her follow-through.
Scott K was amazing! Got my AC back up and running during the free estimate within an hour! Reasonably priced for the duration and amount of work needed. Very attentive and even gave me a play by play of what he was doing! Highly recommend this company! Scheduled and serviced quickly and efficiently! I have…
Cody and Ryan exceeded 5 star , very impressed with my install, I felt very comfortable and happy with their professional work and deminer. Would strongly recommend T Mark to anyone. And it started with my first impression with Greg Thie. The whole team hit a home run for sure. Best Mike Snyder.
Scott came out and explained everything to me and answered any questions I had. He was punctual, professional, and knowledgeable. Would definitely recommend to others.
I couldn't be more impressed with the service I received from Logan and Austin at T-Mark. From start to finish, they were professional, knowledgeable, and honest. We initially thought we were facing a massive expense to replace our entire AC system, but thanks to their expertise, that wasn’t the case at all. They…
Mike was fantastic! The whole experience was top- notch. They text and call so you know just when they will arrive. They are kind and courteous and so knowledgeable. He assessed our air conditioning problem right away and got it working properly very quickly! They are honest and trustworthy. I would recommend Mike and T-Mark to everyone that I know!
I've used T-Mark for several years now. The technicians are always prompt, reliable and honest. I've never felt ripped off.
This was our first experience with T Mark. Alex was friendly, professional, knowledgeable and thorough in serving our heating and air conditioning. I would 100% recommend T Mark to friends and family.
Great costumer service. Explained everything and answered all my questions. Didn’t try to sell me on anything but was real with what we’d need in the future. Will definitely be a returning costumer.
Dave Edwards is great, knows his job well,I always ask for him.
Very professional and reasonable prices
What a wonderful experience with T-Mark. Our technicians name was Dave, and he gave us the scoop on our A/C unit which wasn't cooling down the house. Our unit is 25 years old (We just bought the house last year) and Dave let us know that even though it was old, the mechanics (motors/moving parts) seemed to be…
Jason was very down to earth. He explained everything step by step. He is very important asset of your company. If I call for service in the near future, I would suggest him.
Greg was exceptional when he came to check out our system and quoted us a new unit. His knowledge and passion for his trade was very evident. I would recommend him to my family and friends.
They were super polite, knowledgeable and very reasonably priced! I’ve used them on two separate occasions, one to repair my AC unit and then to check my furnace. I highly recommend!
Great personality and Awesome service. Fast to pinpoint problem....will call again for service.
Professional and efficient service. TMARK plumber CJ solved my sewer drain issue in 30 minutes without any issues or hassles. HVAC technician David is awesome a true professional. TMark- a company that I've had the pleasure of working with in the past and will continue to use in the future.
This is the 2nd time I have used T-Mark for service (unrelated issues). They are reliable, come when they say, and I feel most importantly honest. Alex the technician was courteous and knowledgeable. He diagnosed and resolved the issue quickly. I will only use T-Mark in the future. I highly recommend them.
Mike was excellent and very knowledgeable. Will use you guys again in the future.
Logan, the HVAC tech, was on-time, professional and very knowledgeable regarding the work needed on our system. This is not our first time using T-Mark, and it will not be our last.
Had an issue with our central AC today, where we just couldn't get cool air out of it at all. Called three other area HVAC businesses: Roy's, Towlson's, and Advanced Technology. Two were booked until Monday, one doesn't work with AC in mobile homes. Came across T-Mark, who I don't remember ever using before but they…
Liam was very professional, competent, and very knowledgeable. He listened to me explaining the issue with my HVAC unit and found what was the issue with my AC unit. It turned out to be a capacitor in the unit that stopped working. Liam checked the capacitor and told me it needed to be replaced. Liam replaced…
We had Jason W. As our tech. He was very professional and took the time to explain on what needed to be repaired. Highly recommend Jason W. and T. Mark. Thank you for your outstanding service.
David Edwards came out to check on my AC unit because I thought it was underperforming a bit. He was on time, very nice guy, very professional and straight forward. He found the simple fix and went on his way. Dave and his colleagues at TMark are the reason I always call them for any plumbing and hvac services I…
Friendly, professional, responsive, timely and honest. Will be our go to company for all services they provide. T-Mark installed a tankless water heater for us in February 2022. Today it was Jeffrey that came to fix an issue with our heating & AC. He explained the issue, answered questions, and fixed it promptly. Thanks for the great service!
I have gotten my AC serviced/tuned up yearly with this company since 2019. Today I call and I'm told we don't service mobile homes anymore after I had already made the appointment. I don't understand the cancelation of service. The person answering the phones was great, no issues there.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 198 | $19–$192 |
| Heating system repair | 174 | $57–$667 |
| Drain cleaning | 160 | $158–$292 |
| Heating system maintenance | 144 | $19–$148 |
| A/C system maintenance | 134 | $26–$271 |
| Plumbing pipe repair | 125 | $305–$992 |
| Water heater installation | 102 | $1.1k–$2.1k |
| Toilet repair | 95 | $209–$493 |