How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%84+20.4Value 14%100+14.1Replies to reviews 7%95+6.7Craft & service penalty89−1.1Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORET-Mark Plumbing, Heating & Cooling- Buffalo
Tonawanda, NY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #7Position by Experts Score among all companies we track in this category. of 10 sump pump installation services · 4.9★ from 4,510 Google reviews
Report card
Percentile vs other sump pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired T-Mark Plumbing, Heating & Cooling- Buffalo for 8 kinds of job.
T-Mark Plumbing, Heating & Cooling- Buffalo for drain cleaning
Clear ✕All 161 Google reviews tagged “Drain cleaning” · showing 160
Joseph came for a plumbing issue with my kitchen sink. He was wonderful and very informative.
Very friendly, polite and punctual.
John was amazing! The whole process was smooth and simple. I would recommend them to everyone. Will definitely be calling them again!
Ben was very professional and very personable. Because of our interaction I would recommend your company to my family and friends.
Professional, timely, good work friendly
5 Stars — Outstanding Service from Jon aka“Gumby”! I want to take a moment to recognize Jon “Gumby” from T-Mark Plumbing for providing the kind of service that represents exactly what a true professional should be. Jon came out to address a clogged sewer line running from my house toward the main sewer line, and…
We were having trouble with a very slow and plugged drain in the basement floor. I wasn't sure what to expect because the house is old as well as the underground drain pipes have not been updated. As it turns out, the floor drain only needed a simple snaking. The technician was on time and very courteous. I felt the…
Ben was great. Very quick and super friendly!
T Mark came quickly and unclogged our drains. Got us back to doing laundry quickly.
I had T-Mark perform a A/C tune up today and they (Damien) did an awesome job, checking out and cleaning the unit. Great service, very professional and informative. I have used this company on several occasions for different services and would not hesitate to use them for any of my needs in the future.
Excellent experience from start to finish. They kept us informed every step of the way through text messages and email, arrived promptly, and completed the work quickly. They were professional, courteous, and their pricing was very reasonable. I highly recommend them and would definitely use them again.
We had a maintenance call for our ductless a/c for routine service. It was incredibly easy to schedule online, there is all kinds of warning of impending service arrival, and the price for the maintenance was more than fair. Logan was our tech, and she was amazing from start to finish. Very knowledgeable and…
Had a drain clog which of course occurred on the weekend. They were able to have someone come out on a Sunday and repair it quickly. Technician was on time and very professional. We have purchased a number of things for our home from T-Mark and they always provide excellent service!
First time using T-Mark and I would highly recommend , very prompt, great communication and a fair price …… and clean thank you TMark!!!!!
I can never say enough about this company! Always responds kindly, professionally and explains everything that needs to be done and takes care of it quickly without delay. Always keeps you posted as they are doing the work and gives updates on cost should they find something else. Very friendly workers bu no small…
Ben was very specific into the point of fixing the problem at the least possible cost.
Ben was great and the guy he called in who’s name escapes me was also very personable. Had to lug the heavy equipment down the stairs and did a wonderful job. Very honest and no pushy sales pitch. Would recommend highly.
Very efficient and knowledgeable techs located the problem in a "shared drain" (old building). Other plumbers could not locate the clog, and claimed they'd have to open the wall up. Yikes. T Mark avoided doing damage to the wall, and had the problem solved cleanly, in less than an hour. 👍.
Matthew wasn’t able to unclog my bathroom sink and I was ok with his explanation why the reason why I’m only giving a 1 star rating is because he didn’t clean up the bathroom floor was black from his attempted draining SINCE THIS POST I was contacted by T Mark and they substantially reduced my Bill I give them a 5 star for their GREAT CUSTOMER SERVICE
Don Yetman, plumbing technician from T-Mark Plumbing resolved water drainage clogging problem. He is very experienced. I would rate him 5 star for his skill.
Ben was fast, clean & professional. Sink flows smoothly now 😊
I have had service twice now. My sewer was redone for less than half the price as Roy's. Roy told us we needed things done by law and it wasn't true. They were just upselling me unnecessary services thinking I wouldnt check others. I had T-Mark come out and i was told differently. Now I had a problem with my AC and…
I have used T-Mark before and Derek has been our technician he is fabulous.
Excellent service, easy appointment method, superb workmanship. Reasonable prices.
T-Mark has always gotten back to me fast Any of the technicians that have come out to my house are always very friendly.
John Peck was absolutely professional very thorough explained every step he was doing in detail. Excellent experience excellent customer service.
Ryan was prompt and professional. Diagnosed the issue, explained what was needed and completed the repair. I would definitely be comfortable using T-Mark for plumbing in the future.
Solid service from T Mark today.
Quick easy to book an appointment, great communication about arrival times, and my techs Seth and Leo were amazing. Great job, went way above and beyond to fix all issues. Will definitely be using them again.
Seth could not have been better. On time, very knowledgeable and pleasant. Provided a quote before beginning which was reasonable.
Ben came to snake out a plugged sink. Very quick and efficient.
Thank you! My sink is draining and everything is fantastic.
Kole k was amazing really honest not too pushy but direct with his wording the price was pricey for me but cheaper then others and quality speaks for itself which he proved 10/10 hope to never need you guys again but always going to be on my speed dial!! -MIKE
T-Mark is great! They work really hard to make sure everything is working properly before they leave. Always nice individuals that come to do work.
Absolute 10/10 experience! Cole was an incredibly knowledgeable plumber who went above and beyond to fix our issue! Not only did he explain things in a very easy to understand way, but he kept me informed throughout the entire process, so I never felt like I was being taken advantage of (as one can feel with home…
Kole went above and beyond in service and advice today. TMark has great customer support
Very good service
Every one was so very helpful, from the first call to inquire on appointments and availability. Communication was great, appointment window was convenient, technician was polite, professional and helpful. Ben and Kole provided great communication and timely service. Price for service was reasonable. Would definitely recommend T-mark !
The man was very efficient and he quickly fixed the problem. I would highly recommend him.
I had some sewer backup issues and T-Mark has come out a couple times to deal with them. Ben P first came to snake the line, then a year later I had a similar issue so he returned and jetted the line. Jon S then recently came once more for camera work on the sewer line, due to another minor backup issue. Price for…
I had my basement snaked today as preventative maintenance Very professional in and out and the best price around!! Very satisfied customer
Super friendly and knowledgeable people. Cleaned up after themselves.
Jeff B. has Excellent customer service and is very knowledgeable ! Thank you!
Fast, efficient, reasonable, & kind. Very impressed.
Joe was awesome very professional knows his job took his time and do the job right
Joe P. Was very meticulous on solving my clogged drain issue especially when it came to cleaning up after himself. Definitely recommend to anyone that needs plumbing service.
Ben did a great job! Called ahead of arrival, was courteous and professional, and diagnosed, quoted, and completed the work quickly and completely. He answered all my questions and referred me to Project Managenent for a future job that's under consideration.
He was great it was a simple fix 👍
Joseph provided the most professional and timely support. He kept working on the issue until he was able to resolve it. He left the area nice and clean after he was done. He answered all of my concerns and thanks to him the drains are unclogged. Thank you Tmark and thank you Joseph! Highly recommend!
Derek was terrific, diagnosed the problem and solved it within an hour. Very much appreciate the great customer service.
John did an excellent job and was very professional and considerate
These guys were great doing a long overdue upgrade to my electrical service.
The expertise of Ben was phenomenal even though I was under a lot of distress. He helped calm me down and came up with a solution. He went above and beyond to assist me and for that I am very grateful. His customer service was excellent and he was very empathetic to my needs and what the task was for my repair. If I…
John was AWESOME and the problem was fixed
Don contacted me to let me know that he was on the way and arrived when he said he would. That is very rare these days! He evaluated the problem and explained to me what the problem was. Don was very helpful and knowledgeable and I would highly recommend Don and T-Mark!! Thank you.
Excellent service. Scott, the technician is very knowledgeable and professional
Gary Seitz was very professional and got the job done in a timely manner! Very easy to work with!
T-Mark is definitely one of the best players in area, I can tell by how many of their signs are up and down my street in people's lawns, Ben the plumber who helped us today was kind, courteous and very professional, as was Keith he was a true professional and quite helpful; I have nothing but good things to say…
T-Mark is always immediately responsive and very pleasant to deal with. I appreciate their helpfulness over the phone and when they arrive in person. I met Ben today, and he was terrific!!!
New sewer line installed efficiently and professionally. Had to dig a large hole in my yard but avoided digging up a nearby concrete wall and saved some of my landscaping :)
Ben Piper is the service person who arrived at my house. He was very friendly and assessed the problem immediately. Everything was repaired and it works perfectly.
My original review is below. Here we are two months later, drains are clogged again and they want to charge me again because it’s past their 30 day warranty. According to this pattern, I’d need pay to have them come out every other month. Kole was professional, friendly, and quick. He even gave me tips to prevent further drain clogs.
Ryan was professional yet down to earth and very informative and helpful. We use TMark for all our plumbing and heating A +
She was on time and very polite, very knowledgeable and it seemed like she had that thing done really quick
I use T Mark for my plumbing & heating issues. I always have a good experience. Jon Peck was the plumber today, he did a great job.
Always on time, very professional and friendly, never trying to scare us into buying something we don't need. They do the work and do it well, give us good tips for maintenance, and take notes so our details are on file for the future. Staff is really great to work with!
Pat was the technician who did an excellent job. He was professional, knowledgeable and efficient. The problem was remedied immediately. They scheduled the appointment the same day, called when on the way and arrived on the time given. I would highly recommend this company.
They are great to work with, the came to service my house the day before the appointment fast work and great service. 2 time doing business with them I will be coming back again
Very helpful. Not pushy or try to sell us services not needed.
Awesome. Very responsive and professional. Kole did a fantastic job.
So pleasant and informative...knows his job well 👏
I had a great experience with T Mark, Derek was friendly, professional,and worked hard to fix the problem. Jon came and was considerate of my situation, and suggested two options to resolve issue. That kind of honesty and customer service is rare these days and I really appreciated them caring and thoroughly…
Clogged Dual Sinks In Kitchen. Grease from many years ago. He did a wonderful job cleaned up after the job. I highly recommend Ken Carrick and T Mark Plumbing.ALWAYS
The plumber, Jon, was professional, personable, and courteous. The scheduling with the office was seamless and we received prompt replies. Would recommend highly.
Gary removed debris from our main drain. Great service and professionalism. We have a sense of peace and security knowing we have a plumbing company we can trust & rely on. Thank you
John was outstanding in his work
Seth Mosher from T-Mark Plumbing Heating & Cooling came to our home to discuss and explain services. Seth was knowledgeable, detailed, and very attentive to our needs and concerns. He provided an exceptional professional service and in a timely manner. The Kidd Family
We just had Ben here to unclog a difficult drain. He was very knowledgeable and efficient. I would definitely recommend him and I will use him again! Thanks T-Mark!
Seth was very professional and friendly
Awesome service, super fast and affordable pricing. Everytime I call them they are absolutely amazing and go above and beyond. You're not treated like just some random job. A±±±
Great service
This has been the second time I've used T-Mark to clear a drain (separate runs) and both times the service representatives were extremely professional. The clogs were cleared successfully and quickly. Our home was treated with the utmost respect as they made sure the work site was very clean.
I would seriously give 6 stars if I could. Had clogged sewer which affected whole house. On a Saturday. Called. Phone was answered by actually human who gave me an appointment at noon on Sunday, but said they'd try to squeeze me in. They did. Plumber was knowledgeable, communicative, and hard working. Not an easy…
Good service and communication. I would use their service again.
Derek was friendly, clearly communicated, and quickly solved the problem.
Ryan Cartwright from T-Mark Plumbing: 1. Corrected the drains in the wash tubs in the basement were plugged, preventing flow 2.) He cabled laundry line and sewer from inside clean out and removed blockage tested system to make sure problem was corrected. My perception of Ryan: 1. He was very professional and…
Derek came to clean my outside drain, he was on time and was very polite.
Ryan worked very hard to resolve a sewer line issue, and set up additional necessary repairs, all in a timely manner.
Nice guy, professional on time solved the problem.
Jon was in time and got right to work and in no time cleaned the main line and kitchen sink line fast and reliable and affordable
Ryan was very professional and I want him to come back and put in our Kitchen sink.
I have used this company, several times this year, most recently august, the same problems keep happening, today tech John was quite thorough, he explained the situation and drained two different area and why he did it. Usually after the visits from previous techs I am satisfied, but today John giving me a better understanding and satisfaction.
My elderly parents were in need of a professional for a severely clogged drain line. T-Mark was at the house within 3 hours of their phone call. Brian was courteous, professional and patient, explaining the situation. It wasn't a fast fix, but Brian didn't quit until the situation was resolved 100%. Fantastic…
Gary came out on a Sunday. Super professional, Super fast. Informative, honest, got the job done.. I recommend vey highly. Price is fair as well. I will keep them in my contacts for future use for sure.
Had to have a washer pump installed and a new drain for the kitchen sink installed due to a clog under the floor in an older home. These guys really know there stuff. Very professional installation.
Professional and efficient service. TMARK plumber CJ solved my sewer drain issue in 30 minutes without any issues or hassles. HVAC technician David is awesome a true professional. TMark- a company that I've had the pleasure of working with in the past and will continue to use in the future.
Very expensive and did not do all we wanted. When we asked about a particular service, got some sarcasm. Had another company come out to do what we wanted, the other company did what we wanted and a lot more as well as re-do T-Mark work for A LOT, LOT LESS. When called, T-Mark was quick to respond and polite.
Had natural drain from sump hole that was plugged. Matt and Brian came out with a hydrojet. They gave me a 2 hour time window, and called about 40 minutes before they arrived. Very friendly people, and I had no issue with them. Upon cleaning, it was discovered that the vent pipe had detached from the drain, and…
Plumber was very clean efficient and courteous.
Gary showed up early, which was a good thing. He was professional ,courteous & did a great job clearing our drains.I'll be calling soon to take advantage of your a/c tune-up offer. Thank You!
Craig was very courteous,went directly to the source of the problem very happy with the service. Price was fair. Office staff was pleasant to deal with
Gary was polite, curtious and and all my questions.
T-Mark is WONDERFUL. I was able to get a next day appointment, and Brian came out to help. He was able to resolve the issue within an hour and also teach us why it happened, how to prevent this, and what to watch for moving forward. I would definitely recommend and use them again.
T-Mark and Jon did an excellent job fixing the plumbing and snaking the drain. The plumbers were professional, friendly, and did an excellent job.
Seth Unclogged line downstream of toilet and installed a new toilet. Happy with the work quality.
We would like to thank you and your technician Seth Mosher for your excellent service and work. Seth was here today (120321) to do some plumbing work. He was very courteous, and his work ethic was extremely professional.
Gary from T-Mark is amazing! Having a flooded basement is stressful, but Gary made the situation so much better. He was kind, helpful, and personable. He took care of the situation quickly and efficiently and answered all of our questions in a way that we could understand. Hopefully, I don't need plumbing services…
Service was very up front and honest. Cut me a deal incase what they did didn't work.
I would highly recommend T Mark for plumbing and heating needs. They are friendly, knowledgeable and economical. They don’t try to upsell you and (at least in our experience) they let you know if what you want is going to work or not. Pat recaulked our kitchen sink, removed the broken garbage disposal and…
They were slightly earlier than expected, which was great for me. They were fast and super friendly. I will definitely call them again.
I’ve been using Tmark for years now. I’ve stuck with them because everyone is pleasant to work with and professional and I find the rates to be very fair. Matt F. was my plumber today and he was super thorough. He was on time and he got the job done quick! It’s always nice to have an expert take care of things. I…
Prompt, courteous and professional. I had a multiple clog sewer drain, had been without a toilet for weeks and they weren't satisfied until it was flowing properly. I will definitely recommend this company.
Very comfortable with Pat He was calm competent and willingly explained things to me. God bless plumbers especially mine- Pat. Ty T- Mark
Kevin provided fast and efficient service at one of my rental properties! Highly recommended!
Terrance was awesome, super friendly and showed up right on time. Addressed the problem and solved it very quickly. 10/10 recommend!
Great value especially for a Sunday. Gave me a 2 hour window and arrived right at the beginning of it. Terrance our service tech was very nice, professional and respectfully used covid protocols
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 198 | $19–$192 |
| Heating system repair | 174 | $57–$667 |
| Drain cleaning | 160 | $158–$292 |
| Heating system maintenance | 144 | $19–$148 |
| A/C system maintenance | 134 | $26–$271 |
| Plumbing pipe repair | 125 | $305–$992 |
| Water heater installation | 102 | $1.1k–$2.1k |
| Toilet repair | 95 | $209–$493 |
