Experts Reviews · Company report
T-Mark Plumbing, Heating & Cooling- Buffalo logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%84+20.4Value 14%100+14.1Replies to reviews 7%95+6.7Craft & service penalty89−1.1Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE

T-Mark Plumbing, Heating & Cooling- Buffalo

Tonawanda, NY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #7Position by Experts Score among all companies we track in this category. of 10 sump pump installation services · 4.9★ from 4,510 Google reviews

Report card

Percentile vs other sump pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.T-Mark Plumbing, Heating & Cooling- Buffalo is better than 88% of sump pump installation services.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.T-Mark Plumbing, Heating & Cooling- Buffalo is better than 84% of sump pump installation services.A
84
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.T-Mark Plumbing, Heating & Cooling- Buffalo is better than 89% of sump pump installation services.A
89
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.T-Mark Plumbing, Heating & Cooling- Buffalo is better than 100% of sump pump installation services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.T-Mark Plumbing, Heating & Cooling- Buffalo is better than 100% of sump pump installation services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.T-Mark Plumbing, Heating & Cooling- Buffalo is better than 95% of sump pump installation services.A
95

Reviews for your job

Customers hired T-Mark Plumbing, Heating & Cooling- Buffalo for 8 kinds of job.

T-Mark Plumbing, Heating & Cooling- Buffalo for HVAC system maintenance

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.201
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.90
Usually paidThe price range customers picked most often for this job.$1–100
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$19–$192
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “HVAC system maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#4 / 5
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.96%

All 201 Google reviews tagged “HVAC system maintenance” · showing 20

Jack8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 hours ago★★★★★

Prompt and courteous was Maxwell ,as he attended to the details and procedure of our heating check up.” He cleaned and examined the inner workings and then spoke to me with some suggestions and tips to help keep things running smoothly. Did the work in ample time, and commented appropriately and professionally.…

Great priceHVAC system maintenance
Peter7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★

David was an amazing technician and did a great job diagnosing and repairing our malfunctioning boiler. He also took the time to dumb it down and provide me with a thorough explanation/education. It wee an outstanding experience.

Great priceHVAC system maintenanceHeating system repair
Ganga4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 days ago★★★★★

Reasonable price, punctual, great experience. Good service

HVAC system maintenance
Ken1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Generator maintenance Zachary doel

Paid $700–800Reasonable priceHVAC system maintenanceService not listed
Matt7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Jason was prompt and very knowledgeable. He explained everything he did clearly. Much appreciated.

Paid $1–200Great priceHVAC system maintenance
Daphne10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

T-Mark is reliable, quick and trustworthy. Dylan did a great job, great guy. Takes the time to explain everything to you that’s going on.

Paid $2,000+Great priceHVAC system maintenance+ Value
James6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Excellent service

Paid $1–200Great priceSewer cleaning
Debra10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Just had my annual furnace tune up with Mike Milne - so happy with his service & professionalism.

Paid $1–200Great priceHVAC system maintenance+ Punctuality+ Professionalism+ Value
George5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Tyler showed up on time and was exceptional, in and out, told me exactly what the issue was, told me how he was fixing it, and why he was fixing it that way. Thank you.

Paid $1–200Great priceHVAC system maintenance
bear1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Dylan is awesome,so pleasant and the job well done and l was happy. I can’t wait working with him again

HVAC system maintenance
michael3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Mike has always been great. Honest, knowledgeable and nice to deal with!

HVAC system maintenance+ Responsiveness+ Punctuality+ Quality
Andrew4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Service was great fantastic and solved all my problems easily with little fuss. Will definitely use T-Mark going forward for all my needs!

Paid $1–200Great priceHVAC system maintenanceA/C system maintenanceHeating system repair
Remo8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★

5 year customer of T-Mark. They replaced our furnace, AC, and most recently a hot water tank. We had minor issues in the past, the AC T-Mark installed was wired incorrectly. When called for a service T-Mark initially diagnosed as needing an expensive part and service. When the service/part replacement was supposed…

Water heater installationHVAC system maintenanceInstallation
Tom5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Mike was professional,courteous and respectful.

Paid $1–100Reasonable priceHVAC system maintenance
Maureen7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Alex was very professional, punctual, and took care of all my issues. TMark was quick to respond to my problem and I highly recommend TMark!

Paid $1–200Great priceHVAC system maintenancePlumbing leak detectionPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Gerry9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

I had T-Mark perform a A/C tune up today and they (Damien) did an awesome job, checking out and cleaning the unit. Great service, very professional and informative. I have used this company on several occasions for different services and would not hesitate to use them for any of my needs in the future.

Paid $1–100Reasonable priceHVAC system maintenanceA/C system maintenanceDrain cleaning+ Responsiveness+ Punctuality+ Quality
Marissa1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

They showed up when they siad they would and fixed the problem quickly.

Paid $1–200Great priceHVAC system maintenanceA/C system repair+ Responsiveness+ Punctuality+ Quality
Nichole14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Had two issues….one with plumbing and the other with HVAC. They had two very competent, nice and efficient workers come out. Gary & Mark both did a great job!

Reasonable priceToilet repairHVAC system maintenance
karen9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

We’ve used T-Mark for a variety of jobs and they always have good communication about arrival, pleasant and knowledgeable service technicians and good office staff. Bery easy company to work with.

HVAC system maintenance
Douglas9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

We had our A/C serviced by your Tech Alex on 6/22/26 Alex was very timely neat and did a great job as T-Mark has done terrific work for us many times! We highly recommend T/Mark for your plumbing/electrical work always very reasonable costs and excellent work done! Thanks T/Mark again

Paid $1–200Reasonable priceHVAC system maintenance

Show more HVAC system maintenance reviews (181 more) →

Price

$239-26% vs typical sump pump installation services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 36%Reasonable 55%Overpriced 3%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system maintenance198$19–$192
Heating system repair174$57–$667
Drain cleaning160$158–$292
Heating system maintenance144$19–$148
A/C system maintenance134$26–$271
Plumbing pipe repair125$305–$992
Water heater installation102$1.1k–$2.1k
Toilet repair95$209–$493

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