How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%84+20.4Value 14%100+14.1Replies to reviews 7%95+6.7Craft & service penalty89−1.1Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORET-Mark Plumbing, Heating & Cooling- Buffalo
Tonawanda, NY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #7Position by Experts Score among all companies we track in this category. of 10 sump pump installation services · 4.9★ from 4,510 Google reviews
Report card
Percentile vs other sump pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired T-Mark Plumbing, Heating & Cooling- Buffalo for 8 kinds of job.
T-Mark Plumbing, Heating & Cooling- Buffalo for HVAC system maintenance
Clear ✕All 201 Google reviews tagged “HVAC system maintenance” · showing 60
Prompt and courteous was Maxwell ,as he attended to the details and procedure of our heating check up.” He cleaned and examined the inner workings and then spoke to me with some suggestions and tips to help keep things running smoothly. Did the work in ample time, and commented appropriately and professionally.…
David was an amazing technician and did a great job diagnosing and repairing our malfunctioning boiler. He also took the time to dumb it down and provide me with a thorough explanation/education. It wee an outstanding experience.
Reasonable price, punctual, great experience. Good service
Generator maintenance Zachary doel
Jason was prompt and very knowledgeable. He explained everything he did clearly. Much appreciated.
T-Mark is reliable, quick and trustworthy. Dylan did a great job, great guy. Takes the time to explain everything to you that’s going on.
Excellent service
Just had my annual furnace tune up with Mike Milne - so happy with his service & professionalism.
Tyler showed up on time and was exceptional, in and out, told me exactly what the issue was, told me how he was fixing it, and why he was fixing it that way. Thank you.
Dylan is awesome,so pleasant and the job well done and l was happy. I can’t wait working with him again
Mike has always been great. Honest, knowledgeable and nice to deal with!
Service was great fantastic and solved all my problems easily with little fuss. Will definitely use T-Mark going forward for all my needs!
5 year customer of T-Mark. They replaced our furnace, AC, and most recently a hot water tank. We had minor issues in the past, the AC T-Mark installed was wired incorrectly. When called for a service T-Mark initially diagnosed as needing an expensive part and service. When the service/part replacement was supposed…
Mike was professional,courteous and respectful.
Alex was very professional, punctual, and took care of all my issues. TMark was quick to respond to my problem and I highly recommend TMark!
I had T-Mark perform a A/C tune up today and they (Damien) did an awesome job, checking out and cleaning the unit. Great service, very professional and informative. I have used this company on several occasions for different services and would not hesitate to use them for any of my needs in the future.
They showed up when they siad they would and fixed the problem quickly.
Had two issues….one with plumbing and the other with HVAC. They had two very competent, nice and efficient workers come out. Gary & Mark both did a great job!
We’ve used T-Mark for a variety of jobs and they always have good communication about arrival, pleasant and knowledgeable service technicians and good office staff. Bery easy company to work with.
We had our A/C serviced by your Tech Alex on 6/22/26 Alex was very timely neat and did a great job as T-Mark has done terrific work for us many times! We highly recommend T/Mark for your plumbing/electrical work always very reasonable costs and excellent work done! Thanks T/Mark again
Mark was knowledgeable, courteous and dependable. He deserves a five diamond rating Marguerite Hambleton
I go to no stars if I could. Iade an appt. Got confirmed twice and even had a pic of the tech who was "on their way". No one showed up. No one called me to say there was a problem or delay. I waited a whole day waiting for nothing. Then I wrote an email simply stating no one came, I'm disappointed by the lack of…
Riasad Rahman did an excellent job
Scott quickly found the problem and repaired it. Nice young man who quickly solved my boiler malfunction. Always good service from TMark
Logan was great!j
Scott was very courteous. I feel so much better knowing my AC unit is in great working condition. Thank you Scott 😊🤗
Logan was very friendly and professional on time
I highly recommend T-Mark for all your furnace and central air conditioner tune-ups and repairs. The office staff is wonderful, their prices are reasonable and their technicians are very professional and knowledgeable.
On time, efficient, great service, great technician.
One of the best
Mark Trigilio from TMark serviced my AC - he was personable, professional, answered questions and offered great tips on keeping my AC compressor protected in the winter. I have had consistently good experiences with Tmark technicians and this time was no different.
Quick and to the point. Up front with pricing, and reliable service every time. Zachary knocked things out in no time.
Logan, came out to our house today and was a true professional. She explained in detail any issues with our system. Her suggestions moving forward on future repairs and replacements were honest and I appreciate not feeling pressured. Thank you Logan for your honesty and professionalism. Kathleen Barone.
Liam o'reilly was fantastic very knowledgeable. And did the job well thank you?
👍🏼👍🏼
I’m always satisfied with the work performed by T-Mark. They are definitely not the least expensive option, but the technicians are consistently competent and the company stands by its work
Mike Milne was our service tech, he was great, fixed our furnace quickly and explained the problem well.
I’m very satisfied with your service. I always am with T-Mark.
Logan was wonderful, very knowledgeable total expert. Extremely satisfied! A++
Logan diagnosed our furnace problem and gave us options. Working with T-Mark is streamlined, professional and thorough.
Mike was great. Very knowledgeable and very friendly. I would highly recommend T-MARK. I was looking for a new company as mine moved out of town. I think I found it T'MARK. Thank you
Jason was amazing, very knowledgeable, boiler working like new. Thanks Jason
Office personnel top notch and follow through was excellent. Rashad, my technician, was extremely helpful, knowledgeable and very professional. I would recommend T-Mark for your heating and a/c needs!
Quick response and great service
Absolutely amazing company. Didn’t try to take advantage of us and made an honest repair and advice for future replacement. I would recommend this company to anyone
🇺🇸 Great experience with T-Mark and proud to be review number 4,000! The office girls were fantastic — super helpful and easy to work with. They made the whole process smooth from the start. Big shout out to Hayden for going the extra mile. Our furnace wasn’t working and he made sure everything was taken care of…
Scott was on time, knowledgeable, and friendly and explained things clearly. Nice job!
Great response via phone, very courteous and informative. Technician very friendly and knowledgeable. Will definitely use T-Mark again.
Was very impressed. Came on time and their HVAC specialist Logan was both knowledgeable and professional. On top of everything else she sold us on T-Marks maintenance and support program.
Outstanding service and customer service, David was very patient with me explain how everything works on my furnace HIGHLY RECOMMEND!!!
Jason came within a hour of me scheduling and fixed my heating problem! He was kind, informative and quick! Thank you!
The HVAC technicians that work for this company are poorly trained for the technology of the systems they install and support. Over the course of the last month, the 18 month old system they installed has stopped functioning 4 different times during extremely cold weather. Four different technicians have diagnosed…
Very nice worker!
Scott was fantastic - friendly snd engaging - and knows his craft well. Fixed our condensation/leak quickly and explained everything clearly.
Raisad was lovely—very polite, thorough, and explained everything he did.
Logan was very efficient and very knowledgeable, battled a furnace issue for almost 2 weeks and when logan showed up the diagnosis was spot on and the problem was fixed shortly after.
Gary was very nice and explained everything that needed to be done in a way that I can understand. I’m always impressed with their quality of work.
Service was prompt and efficient. Zach explained everything very clearly.
Scott did an outstanding job for us today. He was on time, personable & knowledgeable. He went above and beyond to clearly explain what he was doing every step of the way. Jon represents T Mark well & therefore an asset to the Company. Thank you Scott!
David came out and did a check on the vents and the hot water heater. He also explained to me how to flush the water heater and also offered to do it for me. He was very friendly and knowledgeable about what I will need to do in the future should I need to furnace maintenance and hot water maintenance. He gave me…
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 198 | $19–$192 |
| Heating system repair | 174 | $57–$667 |
| Drain cleaning | 160 | $158–$292 |
| Heating system maintenance | 144 | $19–$148 |
| A/C system maintenance | 134 | $26–$271 |
| Plumbing pipe repair | 125 | $305–$992 |
| Water heater installation | 102 | $1.1k–$2.1k |
| Toilet repair | 95 | $209–$493 |
