Experts Reviews · Company report
T-Mark Plumbing, Heating & Cooling- Buffalo logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%84+20.4Value 14%100+14.1Replies to reviews 7%95+6.7Craft & service penalty89−1.1Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE

T-Mark Plumbing, Heating & Cooling- Buffalo

Tonawanda, NY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #7Position by Experts Score among all companies we track in this category. of 10 sump pump installation services · 4.9★ from 4,510 Google reviews

Report card

Percentile vs other sump pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.T-Mark Plumbing, Heating & Cooling- Buffalo is better than 88% of sump pump installation services.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.T-Mark Plumbing, Heating & Cooling- Buffalo is better than 84% of sump pump installation services.A
84
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.T-Mark Plumbing, Heating & Cooling- Buffalo is better than 89% of sump pump installation services.A
89
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.T-Mark Plumbing, Heating & Cooling- Buffalo is better than 100% of sump pump installation services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.T-Mark Plumbing, Heating & Cooling- Buffalo is better than 100% of sump pump installation services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.T-Mark Plumbing, Heating & Cooling- Buffalo is better than 95% of sump pump installation services.A
95

Reviews for your job

Customers hired T-Mark Plumbing, Heating & Cooling- Buffalo for 8 kinds of job.

T-Mark Plumbing, Heating & Cooling- Buffalo for heating system maintenance

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.148
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.96
Usually paidThe price range customers picked most often for this job.$1–100
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$19–$148
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 90/100.How Job match is calculatedBuilt only from reviews Google tagged “Heating system maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 5
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 148 Google reviews tagged “Heating system maintenance” · showing 40

Janice1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★

The repair man was super nice and courteous. My mother and father are older, he spoke with me described what he did.I was unable to be there but he understood and helped get my parents furnace working. I would recommend anyone to call if they ever have a heating problem. Thanks

Paid $1–200Great priceHeating system maintenance
Sue5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Very satisfied with the service i received today!

Paid $1–200Great priceHeating system maintenance
Kelly3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

I had my yearly furnace maintenance done today. Riasad called a half hour before he came, he was extremely professional and thorough. He did a great job explaining how everything worked and gave me some tips on things I could do during the year to have my furnace run better and longer. I am so appreciative of the…

Great priceHeating system maintenance
Debra10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Just had my annual furnace tune up with Mike Milne - so happy with his service & professionalism.

Paid $1–200Great priceHVAC system maintenance+ Punctuality+ Professionalism+ Value
Lou12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Mike Milne tuned up my furnace today and as in the past did a great and thorough job.

Heating system maintenance+ Responsiveness+ Punctuality+ Quality
blytheLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Alex J was great! Thoroughly explained everything going on with my furnace and what to expect if a replacement is needed in the future.

Reasonable priceHeating system maintenance
paulette8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Scott was great. He was on time, answered my questions, showed me how to operate the thermostat.

Paid $1–200Reasonable priceThermostat repairHeating system maintenance
Jim2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

They done a great job. They were here when thay said they would. They are the only one I would use and the are reasonably priced.

Paid $1–200Reasonable priceHeating system maintenance
Nicole7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Riasad did a great job with the furnace tune up, he was very quick and informational. I let him know of the issue I was having, and he was able to identify the cause. The price was great and affordable as well. I would definitely use TMark again

Paid $1–200Great priceHeating system maintenance
Patricia2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Ben was very nice & explained everything that needed to be done. He did a great job getting my boiler working.

Great priceHeating system repairHeating system maintenance
Julie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★

Used them for years. They are among the few who still know how to service hot water furnaces. Very reliable and always courteous.

Heating system maintenance
CarolineLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Had issue with Rinnai tankless combo system.Technician, Mike was very knowledgeable and explained everything/answered all my questions. Resolved issue quickly and efficiently. Highly recommend this company!

Paid $1–200Reasonable priceHeating system maintenance
Maxine3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Mike Milne is a very pleasant speaking and warm person to talk to. He shared information of the heating issue with my furnace. My second time having him. Any other issues I will ask for him. Thank you 😊

Heating system repairHeating system maintenance+ Quality+ Value
Michael4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Prompt, informative, and thorough service to generator (as well as boiler and A/C service and new A/C in the past).

Paid $1–200Reasonable priceA/C system maintenanceInstall ACHeating system maintenance
Heidi8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Very thorough and professional!

A/C system maintenanceHeating system maintenance
CharlesLocal Guide · 69 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

I highly recommend T-Mark for all your furnace and central air conditioner tune-ups and repairs. The office staff is wonderful, their prices are reasonable and their technicians are very professional and knowledgeable.

Reasonable priceHVAC system maintenance
john8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

First service from T Mark. Scheduling was easy, appointment reminders were sent. Excellent communication. Brian Balcerzak was friendly, knowledgeable and efficient. Great service. Now I've had my second service from T Mark. Tyler Mazur was the technician, he was friendly, easy to deal with and knowledgeable.…

Paid $1–100Great priceA/C system maintenanceHeating system maintenance
Sonja5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I was pleased with the inspection of my furnace by Riasad Rahman. He was very thorough. Riasad was a great worker and I would recommend T-Mark for all my heating cooling electric and plumbing services!

Paid $1–100Reasonable priceHeating system maintenance
MohammadLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Its the best company, technician Seth Mosher really knowledgeable and has best experience, i will ref to my friends and family.

Paid $1–100Heating system repairPlumbing leak detectionPlumbing pipe repair
Allyson8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Jeff exceeded our expectations today. He answered all my questions about the humidifier and the filter too. Very satisfied customer here.

Paid $100–200Reasonable priceHeating system repairHeating system maintenance
MaryLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Maxwell the service guy was very respectful. He explain what he was going to do to AC, furnace, tankless hot water tank, when he was done he explained what he did so I could understand it I trusted him totally 😀

Paid $1–100Great priceHeating system repair+ Responsiveness+ Punctuality+ Professionalism
Nick4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Jason was amazing, very knowledgeable, boiler working like new. Thanks Jason

Paid $1–100Reasonable priceHVAC system maintenanceHeating system maintenance
Dan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Mike Milne knows his stuff. Honest & generous with his time.

Paid $1–100Great priceHeating system maintenance
Betty1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Riasod was very knowledgeable and professional.

Paid $100–200Great priceHeating system maintenance
agnes5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Very prifessional and polite Quick assessment and recommendation Thank you

Heating system maintenance
Tim2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Zach was very friendly, very professional, and took care of our boiler very well. Feeling much better about how our boiler is working.

Heating system maintenance
amber3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Wonderful service great communication thank you so much Jeffery

Heating system maintenance
Chris3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

I contacted T-Mark Plumbing, Heating, Cooling and Electric to schedule a winter tune-up on my furnace and heating system. Technician Riasad Rahman arrived at my house well within the time frame allotted and was both friendly and professional throughout the entire service. From placing covers over his boots before…

Paid $1–100Great priceHeating system maintenance
LisaLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Very professional, with excellent recommendations for the future.

Heating system maintenance+ Responsiveness+ Punctuality+ Quality
ThomasLocal Guide · 34 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

The technician Riasad was extremely knowledgeable and explained everything throughly and honestly. Would highly recommend him

Heating system maintenance
Mavis4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

The service representative was empathetic, polite and professional.

Paid $1–100Reasonable priceHeating system maintenance+ Punctuality+ Quality+ Professionalism
Tara4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

I had a gas leak in the basement, with National Fuel shutting off the heat in late December to my lower unit. T-Mark came out immediately. Seth did a comprehensive test of all the piping and explained everything thoroughly to me. He was clear, patient, direct, and honest about all options. He even came back and…

Heating system maintenance+ Responsiveness+ Punctuality+ Quality
Richard7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

David was very thorough and explained everything he was checking. He was also very courteous

Heating system maintenance
Janet8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

David was professional, pleasant and took the time to answer all of my questions. He even brought to my attention the fact that the filter in my humidifier needed to be changed and took care of that for me as well. This was extremely helpful because I didn't even know that it had a filter. David also cleaned up…

Paid $1–100Great priceHeating system maintenance
Mike11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

The service was excellent

Paid $1–100Great priceHVAC system maintenanceHeating system maintenance
Joyce4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

David Edward’s checked our boiler, did needed maintenance and explained several items in regard to our boiler. He advised us that the boiler is in good condition and made us feel very comfortable in assuring us that the boiler will continue to work well with proper yearly maintenance. He was very knowledgeable and nice to deal with. Joyce & Phil

Paid $1–100Reasonable priceHeating system maintenance
Judy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Brian was very professional, explained the furnace function to me and a possible problem.

Paid $1–100Reasonable priceHeating system maintenance
John1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Technician was courteous, friendly and knowledgeable. Thank you.

Heating system maintenance
Diane2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Maxwell was wonderful. Arrived timely and completed what he needed to do in a timely fashion. Very personable young man. An asset to your team!

Paid $1–100Great priceHeating system maintenance
Jeff8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Maxwell Peck arrived at his notified time. He said it take less than an hour to perform an annual tune-up my furnace and descaling of my tankless water heater. He was he was courteous, professional, and very efficient. The cost for the service was included in my monthly care subscription with TMark. Welch

Reasonable priceHeating system maintenanceService not listed+ Responsiveness+ Punctuality+ Quality

Show more heating system maintenance reviews (108 more) →

Price

$239-26% vs typical sump pump installation services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 36%Reasonable 55%Overpriced 3%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system maintenance198$19–$192
Heating system repair174$57–$667
Drain cleaning160$158–$292
Heating system maintenance144$19–$148
A/C system maintenance134$26–$271
Plumbing pipe repair125$305–$992
Water heater installation102$1.1k–$2.1k
Toilet repair95$209–$493

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