How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%84+20.4Value 14%100+14.1Replies to reviews 7%95+6.7Craft & service penalty89−1.1Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORET-Mark Plumbing, Heating & Cooling- Buffalo
Tonawanda, NY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #7Position by Experts Score among all companies we track in this category. of 10 sump pump installation services · 4.9★ from 4,510 Google reviews
Report card
Percentile vs other sump pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired T-Mark Plumbing, Heating & Cooling- Buffalo for 8 kinds of job.
T-Mark Plumbing, Heating & Cooling- Buffalo for heating system maintenance
Clear ✕All 148 Google reviews tagged “Heating system maintenance” · showing 100
The repair man was super nice and courteous. My mother and father are older, he spoke with me described what he did.I was unable to be there but he understood and helped get my parents furnace working. I would recommend anyone to call if they ever have a heating problem. Thanks
Very satisfied with the service i received today!
I had my yearly furnace maintenance done today. Riasad called a half hour before he came, he was extremely professional and thorough. He did a great job explaining how everything worked and gave me some tips on things I could do during the year to have my furnace run better and longer. I am so appreciative of the…
Just had my annual furnace tune up with Mike Milne - so happy with his service & professionalism.
Mike Milne tuned up my furnace today and as in the past did a great and thorough job.
Alex J was great! Thoroughly explained everything going on with my furnace and what to expect if a replacement is needed in the future.
Scott was great. He was on time, answered my questions, showed me how to operate the thermostat.
They done a great job. They were here when thay said they would. They are the only one I would use and the are reasonably priced.
Riasad did a great job with the furnace tune up, he was very quick and informational. I let him know of the issue I was having, and he was able to identify the cause. The price was great and affordable as well. I would definitely use TMark again
Ben was very nice & explained everything that needed to be done. He did a great job getting my boiler working.
Used them for years. They are among the few who still know how to service hot water furnaces. Very reliable and always courteous.
Had issue with Rinnai tankless combo system.Technician, Mike was very knowledgeable and explained everything/answered all my questions. Resolved issue quickly and efficiently. Highly recommend this company!
Mike Milne is a very pleasant speaking and warm person to talk to. He shared information of the heating issue with my furnace. My second time having him. Any other issues I will ask for him. Thank you 😊
Prompt, informative, and thorough service to generator (as well as boiler and A/C service and new A/C in the past).
Very thorough and professional!
I highly recommend T-Mark for all your furnace and central air conditioner tune-ups and repairs. The office staff is wonderful, their prices are reasonable and their technicians are very professional and knowledgeable.
First service from T Mark. Scheduling was easy, appointment reminders were sent. Excellent communication. Brian Balcerzak was friendly, knowledgeable and efficient. Great service. Now I've had my second service from T Mark. Tyler Mazur was the technician, he was friendly, easy to deal with and knowledgeable.…
I was pleased with the inspection of my furnace by Riasad Rahman. He was very thorough. Riasad was a great worker and I would recommend T-Mark for all my heating cooling electric and plumbing services!
Its the best company, technician Seth Mosher really knowledgeable and has best experience, i will ref to my friends and family.
Jeff exceeded our expectations today. He answered all my questions about the humidifier and the filter too. Very satisfied customer here.
Maxwell the service guy was very respectful. He explain what he was going to do to AC, furnace, tankless hot water tank, when he was done he explained what he did so I could understand it I trusted him totally 😀
Jason was amazing, very knowledgeable, boiler working like new. Thanks Jason
Mike Milne knows his stuff. Honest & generous with his time.
Riasod was very knowledgeable and professional.
Very prifessional and polite Quick assessment and recommendation Thank you
Zach was very friendly, very professional, and took care of our boiler very well. Feeling much better about how our boiler is working.
Wonderful service great communication thank you so much Jeffery
I contacted T-Mark Plumbing, Heating, Cooling and Electric to schedule a winter tune-up on my furnace and heating system. Technician Riasad Rahman arrived at my house well within the time frame allotted and was both friendly and professional throughout the entire service. From placing covers over his boots before…
Very professional, with excellent recommendations for the future.
The technician Riasad was extremely knowledgeable and explained everything throughly and honestly. Would highly recommend him
The service representative was empathetic, polite and professional.
I had a gas leak in the basement, with National Fuel shutting off the heat in late December to my lower unit. T-Mark came out immediately. Seth did a comprehensive test of all the piping and explained everything thoroughly to me. He was clear, patient, direct, and honest about all options. He even came back and…
David was very thorough and explained everything he was checking. He was also very courteous
David was professional, pleasant and took the time to answer all of my questions. He even brought to my attention the fact that the filter in my humidifier needed to be changed and took care of that for me as well. This was extremely helpful because I didn't even know that it had a filter. David also cleaned up…
The service was excellent
David Edward’s checked our boiler, did needed maintenance and explained several items in regard to our boiler. He advised us that the boiler is in good condition and made us feel very comfortable in assuring us that the boiler will continue to work well with proper yearly maintenance. He was very knowledgeable and nice to deal with. Joyce & Phil
Brian was very professional, explained the furnace function to me and a possible problem.
Technician was courteous, friendly and knowledgeable. Thank you.
Maxwell was wonderful. Arrived timely and completed what he needed to do in a timely fashion. Very personable young man. An asset to your team!
Maxwell Peck arrived at his notified time. He said it take less than an hour to perform an annual tune-up my furnace and descaling of my tankless water heater. He was he was courteous, professional, and very efficient. The cost for the service was included in my monthly care subscription with TMark. Welch
Zachary was thorough, explained everything he did and found with our furnace completely and was very kind and friendly. Very happy with T-MARK service.
Alex was very friendly and informative when cleaning and maintaining our furnace. Thanks for the great service !!
All of my questions were answered. Excellent service call.
Great and fast service. Alex is amazing. Friendly, smart and fast. Awesome experience!
Scott was very informative and did a great job. Thank you!
Great service. Our technician Dave was able to identify the problem and solve it for the price of a service call. Well done!
Logan is an amazing service person! She knows her stuff and gives very professional and efficient service! I recommend T-Mark and especially Logan! They have been working with us for many years now and we’re always satisfied!
I have used T Mark in the past and will continue to use them and spread the word….Mike was absolutely wonderful, answered my questions and very polite and efficient…..something you don’t see much of with service people…..I did utilize the rebate but as I’ve stated in the past….they should offer senior discounts
As always David was on time. He always takes the time to answer any questions I have.
Good workmanship. Very personable. Gives you extra effort and advice. Clean work area after job completion
Pleasant, good service on time
Riasad was our T-Mark technician today for tune-ups to our furnaces and water heaters (ours and tenants). He was super professional and courteous! He told me what he did, and what we may need in the not too distant future. No unnecessary work, or trying to sell us what we don't need. The price was very reasonable,…
I got a heater tune-up before the winter months - Logan was in & out. Very polite and professional. T - Mark is always reliable.
Had David over to do a inspection/ tune-up. Great guy, very knowledgeable and took the time to explain everything. Tmark is my go to for everything in the house that Id rather not tackle myself.
Friendly efficient service .. will recommend to family and friends
Zack, was very friendly and knowledgeable. We appreciate him. Thanks T Mark family 👏🏾👏🏾👏🏾
Jason was knowledgeable and quick to fix the problem with my A/C unit
Great job
Great service and a job well done. I’m very happy with technician
Great communication, highly professional from service call, product (marketing Rep) to installers. “1 day turn around service” and my furnace was replaced!!! T-Mark saved my elderly mother from stressing due to no heat! Exceptionally High Quality Service!!! :)
Maxwell very professional, friendly and knowledgeable.
The TMark team has and continues to exceed all. Of expectations! I ve recommended them to several family members whom feel the same way. Thankyou for kindness and enjoy the upcoming holidays. Donald Wilburn
She was very professional and answered the question I had and I give her 10 stars
Great service, so professional and friendly! 👍
Ran into a problem and fixed it. I was confident they would find it. Technician was excellent.
Scheduled an estimate and joe stachura came. Saw an issue unrelated to what I was getting the estimate for and provided quotes for everything.
Alex was great. Showed up on time. Very polite and efficient, and gave suggestions to avoid problems in the future. Only wish he had Dawson with him!!!
Very pleased with the work that was done in my basement.kelvin explained and showed me everything that he was doing before and after work was completed.he was very professional.call to let me know what he would be at my house.because he was getting the parts.purchased my furnace and sump pump from tmark.would rec…
Maintenance and checked on ignition Dave provided excellent customer service.
Fast, easy, affordable
T-Mark really helped us when our pilot went out this past winter so I had them come back for a boiler tune-up. Our service person, Logan, couldn’t have been more pleasant and professional. She made adjustments to our account so all of our contact information is updated and best of all, we qualify for a rebate. I highly recommend T-Mark for service.
Scott did an outstanding job!
Alex J. was on time & very professional. Work was done in a timely fashion and all questions answered.
A furnace tuneup is usually not on my mind, but I took advantage of the $69 promotion from T-Mark. They also provided the forms and information on how to submit a national fuel rebate. My technician, Alex, was very friendly and took the time to answer all my questions. He was very informative and polite.
None on the list. He did service our 15 year old furnace. Great advice given. I can add at this service call that they now do whole house generators.
We have had Tmark here numerous times for numerous things and their responses have all been superior in every respect. On time and good prices when compared to other vendors. We don't even get multiple bids any more.
I highly recommend this company for your furnace needs. The office staff was compassionate and accommodating. Logan explained everything so I understood.
Alex was just out and checked the furnace and installed a new thermostat. Terrific service and once again, hurray for Alex and T-Mark!!
Logan is a skilled professional and we couldn’t have asked for a better technician. We were having problems with our furnace and she walked us through everything she was doing to locate the problem. She was quick, efficient and once she pinpointed the issue, she had it fixed within minutes. 10/10 T-Mark is LUCKY to have Logan :)
We have been using T-mark since 2020. We have never had a bad experience or felt over charged.
Last fall (2022) Mr. David Edwards came to my house in Buffalo to check on my furnace. He checked it over, made sure everything was working right. He was on-time, honest, nice & professional. My wife & I felt better knowing that our furnace was good to go for the winter. It worked perfect even through the worst…
Alex was very knowledgeable and very detailed during his visit.
My furnace wasn’t working correctly and my thermostat apparently was the problem. The repairman took advantage and charged me 170.00 dollars for a 50 dollar thermostat!! It’s not even Wi-Fi!! I don’t recommend using this company!!
Alex did a great job explaining everything as he went along. I will definitely be using T-mark in the future!
Furnace went out needed servicing and cleaning he was in and out within 15 mins fixed the issue and new what to do. Fast great quality service with a smile!
Very pleasant and knowledgeable, always recieve a call back. Especially with an urgent issue on a Saturday, was greatly appreciated!!
Ryan’s company Tmark is great. Iv always used them and they have always been super responsive and on time and done great work. Very professional. I just used them to replace my hvac system and they came right out to look at my old furnace and sent someone to get an estimate and replace my old system. Ian was very…
Great service and attention to detail.
Professional from start to finish
Professional, polite, kind, and knowledgeable!
Logan did a excellent job and explained everything done on repairs very satisfied
COMPLETE SERVICE TO BE PERFORMED TOMORROW
Liam was my tech, he was both Courteous and professional he got right in, got to work , and got the job done.and I definitely would call him back again.
Highly recommend TMark. Very honest reputable company with a smile. Keith was very professional and friendly.
T-Mark was able to come at an earlier time which was fine by me. David first asked me what the problem was and after I explained what was happening with the furnace he went right to work. After some time he came up from the basement, said what he did and it should be all set. But sadly it wasn’t- the furnace still…
My experience with T-Mark from start to finish was excellent. The technician, Logan was very professional and provided exceptional service. Would highly recommend .
Very professional, checked the system thoroughly. Logan was very knowledgeable and courteous.
T-Mark employees are always professional and knowledgeable.
Great service.
Very professional and great customer service.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 198 | $19–$192 |
| Heating system repair | 174 | $57–$667 |
| Drain cleaning | 160 | $158–$292 |
| Heating system maintenance | 144 | $19–$148 |
| A/C system maintenance | 134 | $26–$271 |
| Plumbing pipe repair | 125 | $305–$992 |
| Water heater installation | 102 | $1.1k–$2.1k |
| Toilet repair | 95 | $209–$493 |