How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%84+20.4Value 14%100+14.1Replies to reviews 7%95+6.7Craft & service penalty89−1.1Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORET-Mark Plumbing, Heating & Cooling- Buffalo
Tonawanda, NY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #7Position by Experts Score among all companies we track in this category. of 10 sump pump installation services · 4.9★ from 4,510 Google reviews
Report card
Percentile vs other sump pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired T-Mark Plumbing, Heating & Cooling- Buffalo for 8 kinds of job.
T-Mark Plumbing, Heating & Cooling- Buffalo for heating system repair
Clear ✕All 174 Google reviews tagged “Heating system repair” · showing 40
David was an amazing technician and did a great job diagnosing and repairing our malfunctioning boiler. He also took the time to dumb it down and provide me with a thorough explanation/education. It wee an outstanding experience.
Mark was our technician and he was one in a million!!! He was highly skilled and professional. He diagnosed and repaired our furnace giving our home heat again!! But his outstanding personality truly warmed our hearts! ThankYou!!!
Came out in fixed the issue thank you so much
Service was great fantastic and solved all my problems easily with little fuss. Will definitely use T-Mark going forward for all my needs!
Joseph came for a plumbing issue with my kitchen sink. He was wonderful and very informative.
Ben was very nice & explained everything that needed to be done. He did a great job getting my boiler working.
Tyler did an excellent job and was very professional.
Mike Milne is a very pleasant speaking and warm person to talk to. He shared information of the heating issue with my furnace. My second time having him. Any other issues I will ask for him. Thank you 😊
In today’s environment you hope that you have enough to pay for the repairs and that they last longer than expected!!
Very quick to both diagnose my boiler issue and provided a reasonable estimate. Super professional!
The young man cleaned things nobody from T-Mark has done in the past. Nobody previously cleaned the fresh air intake filter. It was very dirty. He also cleaned a sensor More diligent than his work friends. Thank you
Dylan Generator tune-up Very thorough capable and courteous
One of the best
Mark came out for my yearly AC check . He was extremely polite, respectful and cleaned my unit in preparation for the upcoming season . Love this company and their employees, I have always been satisfied with their service and VIP program.
It absolutely was 5 star service and honest service from their technician Keith Palmer. It was my second opinion. The first opinion led me to believe It was a much larger problem and costly repair and pushed a new furnace proposal on me. Keith identified the problem and replaced the faulty part, cleaned another…
.y serviceperson from TMark (Mr. Rahman)was outstanding today! He was able to diagnosis my furnace outage in a short time, and was completely able to clearly explain to me "right at the furnace," how to maintain my furnace to prevent further issues. I was so glad to have found such a knowledgeable, friendly…
Tech was great. Friendly competent and quick
Thank you Tyler M. So happy he was able to get our heat fixed. Very professional, kind & courteous.
Its the best company, technician Seth Mosher really knowledgeable and has best experience, i will ref to my friends and family.
Jeff exceeded our expectations today. He answered all my questions about the humidifier and the filter too. Very satisfied customer here.
From the initial phone call to the tech, David, service was great! Received a thorough explanation of work needed and it was completed promptly at a very reasonable price.
Mark arrived on time and presented himself in a professional and personable manner. He thoroughly diagnosed the issue, explained the necessary repairs and cost. Once I gave the go-ahead, he completed the repairs in a timely fashion. My heat is back!! The overall cost may have been more than hoped for but the service was first class!!
Maxwell the service guy was very respectful. He explain what he was going to do to AC, furnace, tankless hot water tank, when he was done he explained what he did so I could understand it I trusted him totally 😀
Maxwell Peck was awesome when working on my furnace had it running in 20 minutes, I would recommend him to anyone.
Scott, the technician who came on site, was professional and clearly knows what he’s doing. He diagnosed the issue quickly and handled the work well. However, the service pricing felt very sketchy. I booked a regular appointment and was told the visit would be free due to a promotion, and I would only pay for the…
My neighbor recommended T-mark as the best place to call. From Jennifer, the receptionist to T-mark tech David Edwards, it was amazing how quickly it all was taken care of. David was friendly, competent, explained what the problem was, and that it was fixable. The cost with a discount, especially on the weekend, was…
Customer service and professionalism is unmatched. Service provider was knowledgeable and kind.
Tmark is a excellent business. They value their customers and never over charge for anything.
T Mark diagnosed the issue with my furnace not working and solved the issue quickly and efficiently.
He was polite, knowledgeable, explained everything clearly and very pleasant.
🇺🇸 Great experience with T-Mark and proud to be review number 4,000! The office girls were fantastic — super helpful and easy to work with. They made the whole process smooth from the start. Big shout out to Hayden for going the extra mile. Our furnace wasn’t working and he made sure everything was taken care of…
David was a man in a mission, he came in and got right to work. He assessed the issues fixed the problems and got us up and running, ordered parts to replace worn parts. Thanks David.😀
Logan called to give me her arrival time about 30 minutes before our appointment. She was on time, very efficient and thorough. It was a pleasure to have her do our work.
T-Mark has always been great with customer service, and they always try to get you situated ASAP. I just recommended them to a friend about a week ago, in fact.
Liam was on time, he efficiently tuned our AC and was knowledgeable; explaining what we needed to keep our AC unit running efficiently. We highly recommend T-Mark for furnace & AC tuneups.
Mike was wonderful. Gave us a call he was on his way when coming to our home. Very cordial and provided us with great service. Highly recommend T Mark to anyone looking to have their furnace serviced.
Tyler was very professional and explained the process and solutions. I appreciated his professionalism.
Great service! Friendly and knowledgeable.
We had an appointment with T-Mark and our window was 8am to noon. At 12:10 we hadn’t heard so I called to check their ETA and they informed us that they weren’t coming because they were at a job that had no heat. I completely understand that , seeing we had heat, but a phone call letting us know would have been nice…
Jeff was great!! Fixed my furnace issue quickly. He was courteous and answered all my questions.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 198 | $19–$192 |
| Heating system repair | 174 | $57–$667 |
| Drain cleaning | 160 | $158–$292 |
| Heating system maintenance | 144 | $19–$148 |
| A/C system maintenance | 134 | $26–$271 |
| Plumbing pipe repair | 125 | $305–$992 |
| Water heater installation | 102 | $1.1k–$2.1k |
| Toilet repair | 95 | $209–$493 |