How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%84+20.4Value 14%100+14.1Replies to reviews 7%95+6.7Craft & service penalty89−1.1Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORET-Mark Plumbing, Heating & Cooling- Buffalo
Tonawanda, NY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #7Position by Experts Score among all companies we track in this category. of 10 sump pump installation services · 4.9★ from 4,510 Google reviews
Report card
Percentile vs other sump pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired T-Mark Plumbing, Heating & Cooling- Buffalo for 8 kinds of job.
T-Mark Plumbing, Heating & Cooling- Buffalo for heating system repair
Clear ✕All 174 Google reviews tagged “Heating system repair” · showing 80
David was an amazing technician and did a great job diagnosing and repairing our malfunctioning boiler. He also took the time to dumb it down and provide me with a thorough explanation/education. It wee an outstanding experience.
Mark was our technician and he was one in a million!!! He was highly skilled and professional. He diagnosed and repaired our furnace giving our home heat again!! But his outstanding personality truly warmed our hearts! ThankYou!!!
Came out in fixed the issue thank you so much
Service was great fantastic and solved all my problems easily with little fuss. Will definitely use T-Mark going forward for all my needs!
Joseph came for a plumbing issue with my kitchen sink. He was wonderful and very informative.
Ben was very nice & explained everything that needed to be done. He did a great job getting my boiler working.
Tyler did an excellent job and was very professional.
Mike Milne is a very pleasant speaking and warm person to talk to. He shared information of the heating issue with my furnace. My second time having him. Any other issues I will ask for him. Thank you 😊
In today’s environment you hope that you have enough to pay for the repairs and that they last longer than expected!!
Very quick to both diagnose my boiler issue and provided a reasonable estimate. Super professional!
The young man cleaned things nobody from T-Mark has done in the past. Nobody previously cleaned the fresh air intake filter. It was very dirty. He also cleaned a sensor More diligent than his work friends. Thank you
Dylan Generator tune-up Very thorough capable and courteous
One of the best
Mark came out for my yearly AC check . He was extremely polite, respectful and cleaned my unit in preparation for the upcoming season . Love this company and their employees, I have always been satisfied with their service and VIP program.
It absolutely was 5 star service and honest service from their technician Keith Palmer. It was my second opinion. The first opinion led me to believe It was a much larger problem and costly repair and pushed a new furnace proposal on me. Keith identified the problem and replaced the faulty part, cleaned another…
.y serviceperson from TMark (Mr. Rahman)was outstanding today! He was able to diagnosis my furnace outage in a short time, and was completely able to clearly explain to me "right at the furnace," how to maintain my furnace to prevent further issues. I was so glad to have found such a knowledgeable, friendly…
Tech was great. Friendly competent and quick
Thank you Tyler M. So happy he was able to get our heat fixed. Very professional, kind & courteous.
Its the best company, technician Seth Mosher really knowledgeable and has best experience, i will ref to my friends and family.
Jeff exceeded our expectations today. He answered all my questions about the humidifier and the filter too. Very satisfied customer here.
From the initial phone call to the tech, David, service was great! Received a thorough explanation of work needed and it was completed promptly at a very reasonable price.
Mark arrived on time and presented himself in a professional and personable manner. He thoroughly diagnosed the issue, explained the necessary repairs and cost. Once I gave the go-ahead, he completed the repairs in a timely fashion. My heat is back!! The overall cost may have been more than hoped for but the service was first class!!
Maxwell the service guy was very respectful. He explain what he was going to do to AC, furnace, tankless hot water tank, when he was done he explained what he did so I could understand it I trusted him totally 😀
Maxwell Peck was awesome when working on my furnace had it running in 20 minutes, I would recommend him to anyone.
Scott, the technician who came on site, was professional and clearly knows what he’s doing. He diagnosed the issue quickly and handled the work well. However, the service pricing felt very sketchy. I booked a regular appointment and was told the visit would be free due to a promotion, and I would only pay for the…
My neighbor recommended T-mark as the best place to call. From Jennifer, the receptionist to T-mark tech David Edwards, it was amazing how quickly it all was taken care of. David was friendly, competent, explained what the problem was, and that it was fixable. The cost with a discount, especially on the weekend, was…
Customer service and professionalism is unmatched. Service provider was knowledgeable and kind.
Tmark is a excellent business. They value their customers and never over charge for anything.
T Mark diagnosed the issue with my furnace not working and solved the issue quickly and efficiently.
He was polite, knowledgeable, explained everything clearly and very pleasant.
🇺🇸 Great experience with T-Mark and proud to be review number 4,000! The office girls were fantastic — super helpful and easy to work with. They made the whole process smooth from the start. Big shout out to Hayden for going the extra mile. Our furnace wasn’t working and he made sure everything was taken care of…
David was a man in a mission, he came in and got right to work. He assessed the issues fixed the problems and got us up and running, ordered parts to replace worn parts. Thanks David.😀
Logan called to give me her arrival time about 30 minutes before our appointment. She was on time, very efficient and thorough. It was a pleasure to have her do our work.
T-Mark has always been great with customer service, and they always try to get you situated ASAP. I just recommended them to a friend about a week ago, in fact.
Liam was on time, he efficiently tuned our AC and was knowledgeable; explaining what we needed to keep our AC unit running efficiently. We highly recommend T-Mark for furnace & AC tuneups.
Mike was wonderful. Gave us a call he was on his way when coming to our home. Very cordial and provided us with great service. Highly recommend T Mark to anyone looking to have their furnace serviced.
Tyler was very professional and explained the process and solutions. I appreciated his professionalism.
Great service! Friendly and knowledgeable.
We had an appointment with T-Mark and our window was 8am to noon. At 12:10 we hadn’t heard so I called to check their ETA and they informed us that they weren’t coming because they were at a job that had no heat. I completely understand that , seeing we had heat, but a phone call letting us know would have been nice…
Jeff was great!! Fixed my furnace issue quickly. He was courteous and answered all my questions.
Logan was professional, friendly and knowledgeable. She diagnosed and fixed the problem with ease. We will defy call T- Mark for any future needs.
Very honest and helpful! Explained everything very well.
My furnace tune up went smoothly. The problem was quickly identified, explained to me and fixed. He was very professional, friendly, and respectful. Thank you.
My motor quit in my aging furnace. Maxwell replaced the motor and explained everything that he was going to do. He didn’t try to talk me into buying a new furnace. He was friendly, well educated, and soft spoken. I would definitely use him again and I highly recommend him.
Mike came and identified the problem we were having immediately. He was straight forward and willing to share his knowledge. Would recommend to anyone having issues.
Our HVAC tech Alex, showed up early diagnosed the problem in minutes and had us back up and running in no time. He was professional and personable. TMark will always be our first call.
David performed a Saturday call-out and was really excellent. Friendly and knowledgable, he did everything within his power to take care of a component failure late on a Saturday afternoon. Great tech.
Today we had the pleasure of having Dave E service our furnace. I found him to be very personable and knowledgeable. He not only diagnosed the issue but also informed me on the proper way to guard against having the same problem again. He still has to come back and replace the motor but I am confident his workmanship will be first class.
Jason found the problem with my heating system and was able to fix it in minutes! Did not even charge me for the service call👍🏻
Scott was fast and very efficient and super duper friendly!! Amazing definitely recommend Scott!!!
Riasad was excellent.. He showed me exactly what needed replacing, Explained what needed to be done,, I am a very happy customer..
Scott was fantastic - friendly snd engaging - and knows his craft well. Fixed our condensation/leak quickly and explained everything clearly.
Scott was very helpful. Suggesting that I drain boiler every month to keep sediment low in boiler. He was also helpful in other areas as well. Scott thank you very much!!!!
Logan was very efficient and very knowledgeable, battled a furnace issue for almost 2 weeks and when logan showed up the diagnosis was spot on and the problem was fixed shortly after.
Great experience with this team of installers. The heat from it feels great! Great service and great price!
Mike was very professional and did a great job getting my furnace back up and running. Very friendly and went above and beyond, would be more than happy for him to do repairs at another time should they be necessary (though hopefully they wont)
Mark arrived right on time, and was finished with our annual tune-up in 45 minutes. Very professional and answered all questions.
I'm very pleased with the service and the price. It was quick, he was neat, polite, professional. Very fair price.
A nice change working with a woman. She is very friendly and explained everything clearly. Very considerate.
Getting the furnace up and running during a cold spell!
Mike from T-Mark Heating and Cooling was very conscientious and took the time to thoroughly inspect my furnace. He made sure all air ducts were open, explained everything clearly, and listened to my concerns. I’d definitely request Mike again and recommend T-Mark Heating and Cooling for great service.
As a small-time property owner, you are always looking for someone competent that can do the things you are not able to, at a price you can afford. For me that is furnaces. I recently had a boiler go down on me on one of my properties and decided to give t-mark a try. They sent David out that same day. He was very…
My service provider was quick, polite and attentive to the requests. Even provided information for further support in the future!
Alex, your technician is very professional and took time to explain the work he completed.
Alex was great he diagnosed the issue and took steps re repair…what’s annoying is the overnight AI answering service there should be a live call back when there is an emergency
Maxwell Peck and his associate were great! Explained everything fully and did their best to get my furnace running again!
David was very friendly. Were going over estimates for fix vs replace..
Technician was pleasant, thorough and readily shared ideas to maximize unit output. Took time and shared all information
Fast turnaround to get an appointment. Jeff was very professional, quick in assessment & subsequent repair of furnace issue. Very pleased with how T-Mark handled the totality of my problem.
Mark came at the beginning of our wait time, worked efficiently and resolved our issue quickly. He was terrific!
They came on the day they said they would and Mark identified the issue with the furnace and had it fixed within the hour, and was very kind and happy to explain what the issue was and how it happens.
Had a really great technician, Brian! Quick to find the problem & fix it! Awesome & fast service! Highly recommend 😎
Ryan was knowledgeable and able to fix what needed to be fixed. Very pleasant young man. Thank you
I had Alex Jasinski come out to go over some issues with my furnace. He was happy to be here and extremely helpful in troubleshooting and diagnosing the issues I was having. The visit could’ve ended 10 minutes in, but he chose to check a few more things and ended up finding another issue. We then proceeded to craft…
Keith was very knowledgeable and service was really great! Thanks again pete
Mark was very great with our heating issue. Explained details as well and quick service too.
Came home tonight to a broken furnace and a house getting colder by the minute. I called T-Mark and can’t say enough about the excellent service I received. After calling another company first and hearing they would get to me by the end of the week. I called T-Mark. From the kind and compassionate…
These guys are fantastic. Was having issues with a furnace - had another heating and cooling company out and thought the issue was solved, but ended up needing a complete gas valve replacement - which was completely corroded from a likely-faulty install from Vastola (a side point to avoid them at all costs).…
Tmark has very good communication with its customers. They even texted me a picture of my technician and a little story behind him, which I thought was really cool. Mike checked our furnace over and found it to be in good working order. Went over everything that he did to the furnace which I thought was great too. I would highly recommend. Tmark.
Mike is very nice and very professional. He quickly diagnosed the problem and will return with needed parts on another day.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 198 | $19–$192 |
| Heating system repair | 174 | $57–$667 |
| Drain cleaning | 160 | $158–$292 |
| Heating system maintenance | 144 | $19–$148 |
| A/C system maintenance | 134 | $26–$271 |
| Plumbing pipe repair | 125 | $305–$992 |
| Water heater installation | 102 | $1.1k–$2.1k |
| Toilet repair | 95 | $209–$493 |