T-Mark Plumbing, Heating & Cooling- Buffalo

David was an amazing technician and did a great job diagnosing and repairing our malfunctioning boiler. He also took the time to dumb it down and provide me with a thorough explanation/education. It wee an outstanding experience.

Mark was our technician and he was one in a million!!! He was highly skilled and professional. He diagnosed and repaired our furnace giving our home heat again!! But his outstanding personality truly warmed our hearts! ThankYou!!!

Came out in fixed the issue thank you so much

Service was great fantastic and solved all my problems easily with little fuss. Will definitely use T-Mark going forward for all my needs!

Joseph came for a plumbing issue with my kitchen sink. He was wonderful and very informative.

Ben was very nice & explained everything that needed to be done. He did a great job getting my boiler working.

Tyler did an excellent job and was very professional.

Mike Milne is a very pleasant speaking and warm person to talk to. He shared information of the heating issue with my furnace. My second time having him. Any other issues I will ask for him. Thank you 😊

In today’s environment you hope that you have enough to pay for the repairs and that they last longer than expected!!

Very quick to both diagnose my boiler issue and provided a reasonable estimate. Super professional!

The young man cleaned things nobody from T-Mark has done in the past. Nobody previously cleaned the fresh air intake filter. It was very dirty. He also cleaned a sensor More diligent than his work friends. Thank you

Dylan Generator tune-up Very thorough capable and courteous

One of the best

Mark came out for my yearly AC check . He was extremely polite, respectful and cleaned my unit in preparation for the upcoming season . Love this company and their employees, I have always been satisfied with their service and VIP program.

It absolutely was 5 star service and honest service from their technician Keith Palmer. It was my second opinion. The first opinion led me to believe It was a much larger problem and costly repair and pushed a new furnace proposal on me. Keith identified the problem and replaced the faulty part, cleaned another… Read full review

.y serviceperson from TMark (Mr. Rahman)was outstanding today! He was able to diagnosis my furnace outage in a short time, and was completely able to clearly explain to me "right at the furnace," how to maintain my furnace to prevent further issues. I was so glad to have found such a knowledgeable, friendly… Read full review

Tech was great. Friendly competent and quick

Thank you Tyler M. So happy he was able to get our heat fixed. Very professional, kind & courteous.

Its the best company, technician Seth Mosher really knowledgeable and has best experience, i will ref to my friends and family.

Jeff exceeded our expectations today. He answered all my questions about the humidifier and the filter too. Very satisfied customer here.

From the initial phone call to the tech, David, service was great! Received a thorough explanation of work needed and it was completed promptly at a very reasonable price.

Mark arrived on time and presented himself in a professional and personable manner. He thoroughly diagnosed the issue, explained the necessary repairs and cost. Once I gave the go-ahead, he completed the repairs in a timely fashion. My heat is back!! The overall cost may have been more than hoped for but the service was first class!!

Maxwell the service guy was very respectful. He explain what he was going to do to AC, furnace, tankless hot water tank, when he was done he explained what he did so I could understand it I trusted him totally 😀

Maxwell Peck was awesome when working on my furnace had it running in 20 minutes, I would recommend him to anyone.

Scott, the technician who came on site, was professional and clearly knows what he’s doing. He diagnosed the issue quickly and handled the work well. However, the service pricing felt very sketchy. I booked a regular appointment and was told the visit would be free due to a promotion, and I would only pay for the… Read full review

My neighbor recommended T-mark as the best place to call. From Jennifer, the receptionist to T-mark tech David Edwards, it was amazing how quickly it all was taken care of. David was friendly, competent, explained what the problem was, and that it was fixable. The cost with a discount, especially on the weekend, was… Read full review

Customer service and professionalism is unmatched. Service provider was knowledgeable and kind.

Tmark is a excellent business. They value their customers and never over charge for anything.

T Mark diagnosed the issue with my furnace not working and solved the issue quickly and efficiently.

He was polite, knowledgeable, explained everything clearly and very pleasant.

🇺🇸 Great experience with T-Mark and proud to be review number 4,000! The office girls were fantastic — super helpful and easy to work with. They made the whole process smooth from the start. Big shout out to Hayden for going the extra mile. Our furnace wasn’t working and he made sure everything was taken care of… Read full review

David was a man in a mission, he came in and got right to work. He assessed the issues fixed the problems and got us up and running, ordered parts to replace worn parts. Thanks David.😀

Logan called to give me her arrival time about 30 minutes before our appointment. She was on time, very efficient and thorough. It was a pleasure to have her do our work.

T-Mark has always been great with customer service, and they always try to get you situated ASAP. I just recommended them to a friend about a week ago, in fact.

Liam was on time, he efficiently tuned our AC and was knowledgeable; explaining what we needed to keep our AC unit running efficiently. We highly recommend T-Mark for furnace & AC tuneups.

Mike was wonderful. Gave us a call he was on his way when coming to our home. Very cordial and provided us with great service. Highly recommend T Mark to anyone looking to have their furnace serviced.

Tyler was very professional and explained the process and solutions. I appreciated his professionalism.

Great service! Friendly and knowledgeable.

We had an appointment with T-Mark and our window was 8am to noon. At 12:10 we hadn’t heard so I called to check their ETA and they informed us that they weren’t coming because they were at a job that had no heat. I completely understand that , seeing we had heat, but a phone call letting us know would have been nice… Read full review

Jeff was great!! Fixed my furnace issue quickly. He was courteous and answered all my questions.

Logan was professional, friendly and knowledgeable. She diagnosed and fixed the problem with ease. We will defy call T- Mark for any future needs.

Very honest and helpful! Explained everything very well.

My furnace tune up went smoothly. The problem was quickly identified, explained to me and fixed. He was very professional, friendly, and respectful. Thank you.

My motor quit in my aging furnace. Maxwell replaced the motor and explained everything that he was going to do. He didn’t try to talk me into buying a new furnace. He was friendly, well educated, and soft spoken. I would definitely use him again and I highly recommend him.

Mike came and identified the problem we were having immediately. He was straight forward and willing to share his knowledge. Would recommend to anyone having issues.

Our HVAC tech Alex, showed up early diagnosed the problem in minutes and had us back up and running in no time. He was professional and personable. TMark will always be our first call.

David performed a Saturday call-out and was really excellent. Friendly and knowledgable, he did everything within his power to take care of a component failure late on a Saturday afternoon. Great tech.

Today we had the pleasure of having Dave E service our furnace. I found him to be very personable and knowledgeable. He not only diagnosed the issue but also informed me on the proper way to guard against having the same problem again. He still has to come back and replace the motor but I am confident his workmanship will be first class.

Jason found the problem with my heating system and was able to fix it in minutes! Did not even charge me for the service call👍🏻

Scott was fast and very efficient and super duper friendly!! Amazing definitely recommend Scott!!!

Riasad was excellent.. He showed me exactly what needed replacing, Explained what needed to be done,, I am a very happy customer..

Scott was fantastic - friendly snd engaging - and knows his craft well. Fixed our condensation/leak quickly and explained everything clearly.

Scott was very helpful. Suggesting that I drain boiler every month to keep sediment low in boiler. He was also helpful in other areas as well. Scott thank you very much!!!!

Logan was very efficient and very knowledgeable, battled a furnace issue for almost 2 weeks and when logan showed up the diagnosis was spot on and the problem was fixed shortly after.

Great experience with this team of installers. The heat from it feels great! Great service and great price!

Mike was very professional and did a great job getting my furnace back up and running. Very friendly and went above and beyond, would be more than happy for him to do repairs at another time should they be necessary (though hopefully they wont)

Mark arrived right on time, and was finished with our annual tune-up in 45 minutes. Very professional and answered all questions.

I'm very pleased with the service and the price. It was quick, he was neat, polite, professional. Very fair price.

A nice change working with a woman. She is very friendly and explained everything clearly. Very considerate.

Getting the furnace up and running during a cold spell!

Mike from T-Mark Heating and Cooling was very conscientious and took the time to thoroughly inspect my furnace. He made sure all air ducts were open, explained everything clearly, and listened to my concerns. I’d definitely request Mike again and recommend T-Mark Heating and Cooling for great service.

As a small-time property owner, you are always looking for someone competent that can do the things you are not able to, at a price you can afford. For me that is furnaces. I recently had a boiler go down on me on one of my properties and decided to give t-mark a try. They sent David out that same day. He was very… Read full review

My service provider was quick, polite and attentive to the requests. Even provided information for further support in the future!

Alex, your technician is very professional and took time to explain the work he completed.

Alex was great he diagnosed the issue and took steps re repair…what’s annoying is the overnight AI answering service there should be a live call back when there is an emergency

Maxwell Peck and his associate were great! Explained everything fully and did their best to get my furnace running again!

David was very friendly. Were going over estimates for fix vs replace..

Technician was pleasant, thorough and readily shared ideas to maximize unit output. Took time and shared all information

Fast turnaround to get an appointment. Jeff was very professional, quick in assessment & subsequent repair of furnace issue. Very pleased with how T-Mark handled the totality of my problem.

Mark came at the beginning of our wait time, worked efficiently and resolved our issue quickly. He was terrific!

They came on the day they said they would and Mark identified the issue with the furnace and had it fixed within the hour, and was very kind and happy to explain what the issue was and how it happens.

Had a really great technician, Brian! Quick to find the problem & fix it! Awesome & fast service! Highly recommend 😎

Ryan was knowledgeable and able to fix what needed to be fixed. Very pleasant young man. Thank you

I had Alex Jasinski come out to go over some issues with my furnace. He was happy to be here and extremely helpful in troubleshooting and diagnosing the issues I was having. The visit could’ve ended 10 minutes in, but he chose to check a few more things and ended up finding another issue. We then proceeded to craft… Read full review

Keith was very knowledgeable and service was really great! Thanks again pete

Mark was very great with our heating issue. Explained details as well and quick service too.

Came home tonight to a broken furnace and a house getting colder by the minute. I called T-Mark and can’t say enough about the excellent service I received. After calling another company first and hearing they would get to me by the end of the week. I called T-Mark. From the kind and compassionate… Read full review

These guys are fantastic. Was having issues with a furnace - had another heating and cooling company out and thought the issue was solved, but ended up needing a complete gas valve replacement - which was completely corroded from a likely-faulty install from Vastola (a side point to avoid them at all costs).… Read full review

Tmark has very good communication with its customers. They even texted me a picture of my technician and a little story behind him, which I thought was really cool. Mike checked our furnace over and found it to be in good working order. Went over everything that he did to the furnace which I thought was great too. I would highly recommend. Tmark.

Mike is very nice and very professional. He quickly diagnosed the problem and will return with needed parts on another day.

Jason was great! Patient and extremely accommodating arranging what I needed. Thank you!

Mark was a right on time. Diagnosed the issue within minutes.

Great service as always. We’ve been turning to T Mark for 10 years. Always polite and respectful. Great staff, honest people. Furnace, Central Air and tankless water heaters. One stop shop.

Jason has serviced my furnace two times. He’s prompt and knowledgeable. T- Mark responds in a timely manner too.😊

Great communication, highly professional from service call, product (marketing Rep) to installers. “1 day turn around service” and my furnace was replaced!!! T-Mark saved my elderly mother from stressing due to no heat! Exceptionally High Quality Service!!! :)

The TMark team has and continues to exceed all. Of expectations! I ve recommended them to several family members whom feel the same way. Thankyou for kindness and enjoy the upcoming holidays. Donald Wilburn

Max and TMark were the best. I had a need in a Sunday and they came first thing Monday. Max was so professional and communicative throughout the whole process.

My go-to company for all heating and plumbing needs. Always super-responsive with skilled technicians.

We have an older water boiler furnace for the house that didn't work at this time due to the storm. Your company rep came to our house, checked everything out and gave us a very reasonable explanation with a very affordable price. He was able to do the work immediately and now our house is warm again. Thank you Dave… Read full review

She was on time and very polite, very knowledgeable and it seemed like she had that thing done really quick

Don’t waste your time anywhere else! If you want the most honest and thorough service, T-Mark is the way to go. We have always been so happy with the services—starting from the very first phone call to schedule an appointment! Thank you to Seth M for recently saving our day!!

Top notch. Professional. Responsive. Reasonable.

Alex provided excellent service & advice regarding my heating issues. He said s extremely knowledgeable & I’m comfortable with the next steps he recommended. This level of service is why I continue to call Tmark. Thanks for great customer service.

Liam arrived on time to help us with a furnace issue. He worked very quickly, resolving our problem and explained what happened and what was repaired. We would definitely use them again!

Very good service .

On Saturday Feb 26 our furnace quit. Temp was 12 outside at the time. We called several Heating companies and T-Mark was able to get a technician out in the afternoon. Logan found the problem (Failing blower motor) very quickly. Knowing that it was an old furnace and she would not have replacement parts she… Read full review

They're booked up for a couple days as of the date I write this, which is completely to be expected this time of year, still got someone out to me ASAP and the person who did my service, Jason, was *absolutely fantastic*. Personable, professional, efficient, and he presented options and advice that ended up saving… Read full review

Found the problem and fixed it! Got our heat back on.

Scott did an outstanding job!

This is a review I thought I had posted last year. Oops! T-Mark Hearing and Plumbing is my go to service company. Last week, I had my furnace serviced by Alex who was very polite and conscientious. Believe it or don’t, I had NEVER had my furnace serviced. Alex was a bit surprised as he shared that it was already… Read full review

A furnace tuneup is usually not on my mind, but I took advantage of the $69 promotion from T-Mark. They also provided the forms and information on how to submit a national fuel rebate. My technician, Alex, was very friendly and took the time to answer all my questions. He was very informative and polite.

Everything from the initial phone to the completed job was a wonderful experience. The employee who answered could tell right away I was upset as I explained a plumbing problem. She very caring and professional, instantly made me less nervous. Set up sane day appointment. So many different service companies do not… Read full review

None on the list. He did service our 15 year old furnace. Great advice given. I can add at this service call that they now do whole house generators.

Exceptional

Always a pleasure to have the team come out. Only wish I could have been given a breakdown of parts and labor. Also I way the service charge could not be applied to the overall cost. Nevertheless, service was great. Thank you

Excellent customer service, constant communications ( texts, emails, phone calls ). to wonderful, polite, and professional technicians. Thanks so much !

Found problem quick. Really knowledgeable and Profesional. Pet my dog while fixing. So a master of multitasking. Will call them for everything.

Great with letting you know what the issue is and how much it will cost

Fast and got the job done!!!

Communication, service and friendliness were excellent! Will use T-Mark in the future!

She was very pleasant very nice to work with she's an outstanding employee and she's the very good personality.....

Mike was very helpful with my complicated issue. I have a pipe that is leaking in my attic that nobody else has seemed to know what to do. It’s been ongoing for years and he finally gave me some honest answers. Thank you!

Came to our home and found problem with furnace and fixed immediately

My furnace wasn’t working correctly and my thermostat apparently was the problem. The repairman took advantage and charged me 170.00 dollars for a 50 dollar thermostat!! It’s not even Wi-Fi!! I don’t recommend using this company!!

Mike Milne was very helpful trying to figure out furnace problem. On time, did a thorough inspection and willing to come back if problem happens again.

I had no heat and they were able to come out in just 3 hours. Our tech was wonderful! Kind, understanding and extremely thorough I cant recommend them enough we will certainly be using them again.

Scott was quick and professional

Logan was great. She was able to figure out the problem and effectively get the system working. I'm a first time home owner and her professionalism was great. She explained the system to me and that when I should get a tune up.

Alex Jasinski was very polite and professional. He answered all of our questions. He took the time to make sure everything was working properly. We believe he went above and beyond our expectations. We highly recommend his work.

Steam heating system was checked and corrected where problems were exhibited. Recommended also non urgent repair. Happy with the work.

Logan is a life saver. She is extremely knowledgeable and brings service with a smile. Quick response and repair. I will call T-Mark for any repairs i may need in the future.

Called and got a response back right away and got an appointment scheduled. Logan was very professional and got my heat back up and working in no time! Great service thank you so much!

Even though the thermostat couldn’t be installed, very knowledgeable and helpful.

Have used them for heating issue and plumbing issues. Jobs were completed in a timely, honest manner with great communication.

thay have very good service.

Our tech was Alex. He was very detailed and in my eyes went above and beyond a typical service call. Approachable, knowledgeable, and was very positive about your company. Nice to see people take pride not only in their craft but also who they represent. You have a good team member in Alex.

This is the second time Jeff has repaired/serviced my furnace. He is very professional and explains everything. I highly recommend him and T Mark.

I would highly recommend T-Mark Plumbing. I called them before 7:00 a.m. for basement flooding and they were here before 11:00 a.m. Seth was great. He was friendly, knowledgeable and answered all my questions. He really went above and beyond. I also really appreciate receiving the picture of the Service… Read full review

We called at 7am and our heating was fixed by 11. Our technician Alex was extremely professional and explained exactly what our problem was and how it needed to be fixed. Price was great! Would 100% call for services in the future!

Very good great service took care of my furnace issue well satisfied Logan very helpful

Jacob was professional and friendly and provided outstanding service! I would recommend T-Mark based on his great work!

I was in need of a new furnace. Called T Mark heating and they came out same day. Inspected old furnace and confirmed replacement(no charge) Less than an hour later Rich came over and gave us an estimate. We agreed and they started the next day! They arrived on time and went right to work. Justin was great and… Read full review

The tech, Logan explained what caused the problem with my furnace. And explained to me that it is very common. She was very polite, and professional.

Greg Thies is a very friendly, good with my dogs,and honest technician. Was here twice once to diagnose and second to repair once part was ordered. He is professional in his job and will use company again.

The Tech was very professional , knew this job and fixed my problem .. tks.

I need to give a shout out to Logan at T-Mark. Back in July I moved into a home that was built in 1988. The previous homeowner kept the home in great condition but like anything that is a few decades old things begin to break. Unfortunately for me, in a span of two weeks parts on both the Hot Water tank and… Read full review

We had a furnace emergency on a Saturday, T-Mark sent Jeff the same day. Jeff was great! He was friendly, knowledgeable, quick, precise and the price was extremely fair. I definitely recommend using T-Mark and I will only be using T-Mark in the future.

Ryan came prepared and ready to go. He was very professional 👏. Even though my furnace was in a very hard place to get to, he did it with a smile. Definitely will use this company again.

Rating only, no written review.

Rating only, no written review.