T-Mark Plumbing, Heating & Cooling- Buffalo

The team that came out today to install my HVAC was exceptional, professional, pleasant and courteous. Ian, Al, Lenny, Matt, Hitheran, and Joel got the job done. They made sure I understood my new system and continuously check to see if I had any questions. I recommend TMark to everyone and Thanks again for their service. Great Team and Great Job! 👏🏾

Prompt, informative, and thorough service to generator (as well as boiler and A/C service and new A/C in the past).

We are so very impressed with every person we encountered at T-Mark! From our first call into the office, the receptionist listened as we told her that our air conditioner wasn’t working. She sent someone out the next day. When Adam arrived, his professionalism, knowledge, and overall attitude won us over… Read full review

Unfortunately it’s time to leave this review. TMark installed my air conditioning system with money I earned from a deployment in Kuwait in 2020 that I had just returned from. INSTALLATION PROBLEM: The installation looked awful on the exterior of the house which resulted in having the manager called to my house to… Read full review

We had a maintenance call for our ductless a/c for routine service. It was incredibly easy to schedule online, there is all kinds of warning of impending service arrival, and the price for the maintenance was more than fair. Logan was our tech, and she was amazing from start to finish. Very knowledgeable and… Read full review

Good communication throughout with Ian. Installers arrived on time, were pleasant and worked efficiently. I didn’t realize the average time for a replacement AC was 4-6 hours for standard install. They were here 7 hours because I needed some custom work done to box in the coil. Unit is quiet and so far works… Read full review

The very best service from beginning to end and always with a smile

I had a furnace/A/C install scheduled when I experienced a partial power outage the evening before. Alex K. came with the installers and solved my problem within minutes! The entire tech staff at T-Mark has been so good to me over the years that I've hired them, I can't say enough positive things about them. Their… Read full review

I had a fantastic experience with Joel and Zach! They installed new central air and relocated a mini-split unit for me, and the entire process was seamless. They were incredibly professional, friendly, and made sure to check in with me multiple times throughout the day to keep me updated. They took the time to… Read full review

Adam and Zack were both very professional and courteous. I would recommend this knowledgeable team to anyone . T mark notifies you on arrival time. Adam and zack represent this company top notch ! Also Brian came out to give estimate. He was very helpful and very knowledgeable and only recommended what I needed. Great overall experience .

ZACH TMark was very professional and prompt Excellent service. Left the place with a clean looking job.

Very friendly worker's explain everything and answer any questions you have

T-Mark came to our house 8/15 to replace a failing 30 year old A/C unit. From your original technician (Mike) to your 2 installers (Nick and Ryan), we cannot say enough good things about their courtesy, expertise and professionalism. Your company is the absolute best, and we recommend T-Mark to anyone.

Excellent customer service.. excellent professionals.. thank you!

Very efficient 3 unit Mitsubishi A/C split installation. Great price, responsive installation team, very professional! Thanks!!

Michael was very friendly, kind and did a great job. Engaging, and willing to answer questions from a 7 year old all day long.

T Mark did a phenomenal job. Very timely, the guys were true professionals, great communication, an overall great service.

Michael from team T-Mark was an absolute pleasure to deal with. Very professional, very thorough, well organized and knowledgeable. Cannot recommend Mike, and T-Mark enough.

Truly satisfied with the WHOLE ENTIRE TEAM at T-Mark. The whole team from start to finish was great. I would definitely recommend T-Mark and you there services again. I truly loved they fact that they text a picture of the technician that will be showing up to your house. Show that this company also have safety… Read full review

Would have liked a better explanation of what was wrong with the power.

A great visit by Brian today! Very knowledgeable, friendly and answered all of our questions! I highly recommend!

Ian was amazing and a pleasure to work with.

We have had Tmark here numerous times for numerous things and their responses have all been superior in every respect. On time and good prices when compared to other vendors. We don't even get multiple bids any more.

We had a furnace, air conditioner and tankless hot water heater installed for our existing heated floors and home. It was a long overdue upgrade and we couldn’t be happier. Scott and the team answered all our questions and did an exceptional job. I highly recommend T Mark.

Courteous and informative; good advice

Today Brian came to give us a quote for a new AC install. He was wonderful to chat with and answered all of our questions. He was very knowledgeable and helped us pick the right products for our home. On Wednesday we are getting our new AC unit and updates to our home. We couldn’t be more excited!

Amazing amazing amazing !! Great job by Cody and Mike. Informative friendly and professional. I have a new furnace, AC and tankless water system installed by them and I am so satisfied and happy. I would highly recommend this company and hopefully you get Cody and Mike !! Thank you both very much for doing such a AMAZING job !!!!!!

Everyone from the estimate I got to the installers were very professional, no pressure and very responsive to any questions I had. Received emails or texts every step of the way. Was impressed

I had the folks at T-Mark install a new furnace, hot water tank and a/c condenser. They finished the job in one day and were very professional from start to finish. Shout out to Logan !! Thank-you,

Cody and Keith gave our home exceptional service. They were conscientious and informative throughout the installation process. All work was done timely and professionally. Would definitely recommend T-Mark for your home energy needs.

Great service, professional and efficient. They cleaned up after the install and were very communicative throughout the process. Highly recommend!

Had T-Mark install a heating and AC system. There was great communication through out the install . Every concern was addressed , every call was returned promptly . T-Mark was highly professional in all aspects of the install. I am very happy with there service.

Greg was exceptional when he came to check out our system and quoted us a new unit. His knowledge and passion for his trade was very evident. I would recommend him to my family and friends.

Service was quick and very professional. Installation crew was very helpful.

After getting several quotes, we had T-Mark replace our AC in 2020 and our boiler in 2022. Both times we experienced excellent customer service. They were able to accommodate our requests, and even made themselves available for a Saturday installation! The techs were very friendly and took the time to show us how… Read full review

thay have very good service.

We had a great experience with Cody and Matt! They were very professional and knowledgeable. Our home was kept clean for the entire week they were there- and it was a messy job. Highly recommend!

Our A/C was 30 years old. T-Mark answered my call right away and came out the next day, replaced the Furnace and A/C. Crew was professional and seemed to know what they were doing. Seemed to get everything done without any hiccups or problems. Took time to go through everything with me. Overall very happy customer.… Read full review

We were very impressed with Ian! He provided great service and was very professional.

I have had T -Mark to my house 2 times. Once for a furnace repair. They were only interested in upselling and making money. The tech was very abrupt and did not want to answer my questions. A year later I had to get quotes for a new AC unit so I thought I would give them another try. The guy was in and out of my… Read full review

Fantastic service when I needed it immediately. Everything was explained in detail. Everyone I interacted with was on time, professional, courteous and went out of their way to explain everything and give me choices. This is my second time using them and it will not be my last.

Rich was very nice and was able to explain the different parts of the job in a way we can understand. We are looking forward to the work being done.

Highly recommended. I got three estimates for furnace, A/C, and hot water tank installation. T-Mark fell right in the middle. Justin was my estimator. He was responsive, professional, and worked with me to keep costs down. Kevin did the installation and was fantastic. No b.s. I wouldn’t hesitate to use them again.

Prompt on time and professional

Logan was a great technician! Highly recommend. Very professional and thorough. Thanks!!

Had an AC unit installed. I love it! From the person who gave me the estimate, to the technicians who installed the unit, all were very thorough in explaining and showing me how it worked inside and outside. Super friendly. Definitely recommend this business!

We had a new AC unit installed today. The technicians were on time and professional. They were very friendly and finished the job quickly. They did a great job. We were also able to get 0% financing for 5 years. I recommend them to anyone.

I am editing my original review to reflect my latest experience. In less than 10 hours of writing my first review, Ryan, the owner of TMark called my husband to apologize for the delay in responding to our message. Ryan had the project manager and a technician out to our house later that day to troubleshoot the… Read full review

These folks are EXCELLENT! Very responsive and very knowledgeable. I have worked with few companies where their teams and personnel were as professional.

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