Experts Reviews · Company report
T-Mark Plumbing, Heating & Cooling- Buffalo logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%84+20.4Value 14%100+14.1Replies to reviews 7%95+6.7Craft & service penalty89−1.1Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE

T-Mark Plumbing, Heating & Cooling- Buffalo

Tonawanda, NY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #7Position by Experts Score among all companies we track in this category. of 10 sump pump installation services · 4.9★ from 4,510 Google reviews

Report card

Percentile vs other sump pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.T-Mark Plumbing, Heating & Cooling- Buffalo is better than 88% of sump pump installation services.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.T-Mark Plumbing, Heating & Cooling- Buffalo is better than 84% of sump pump installation services.A
84
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.T-Mark Plumbing, Heating & Cooling- Buffalo is better than 89% of sump pump installation services.A
89
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.T-Mark Plumbing, Heating & Cooling- Buffalo is better than 100% of sump pump installation services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.T-Mark Plumbing, Heating & Cooling- Buffalo is better than 100% of sump pump installation services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.T-Mark Plumbing, Heating & Cooling- Buffalo is better than 95% of sump pump installation services.A
95

Reviews for your job

Customers hired T-Mark Plumbing, Heating & Cooling- Buffalo for 8 kinds of job.

T-Mark Plumbing, Heating & Cooling- Buffalo for installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.46
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.59
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$1.1k–$2.1k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 64/100.How Job match is calculatedBuilt only from reviews Google tagged “Installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 3
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 46 Google reviews tagged “Installation” · showing 40

César5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Dylan was fantastic. He was able to the work in a reasonable time, being very accommodating. He was faster and more efficient than other electricians in our area. In addition, Matt was also able to do a fantastic install with the plumbing lines to our new espresso system. Both T-Mark guys were fantastic. Highly recommend their professionalism.

Paid $2,000+Reasonable priceInstallation
JoeLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★

Wow. Eventually they got the work done. I'm at 2 and a half months. I've already paid and I still can't get anyone to come finish the job. They put the wrong equipment in and then came to replace it. They have had 3 months to clean the ducts but that still has not happened. You can't just call and get it scheduled.…

Paid $2,000+Reasonable priceWater heater installationInstallationHeating system installation
Carol10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 weeks ago★★★★★

I'm always extremely happy with the service I receive from T-Mark. Dylan, the electrician who was here today, was no exception. He was courteous and explained what was going to be done and what was done in a very clear manner. Two thumbs up for Dylan and T-Mark!

Reasonable priceInstallationService not listed
Remo8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★

5 year customer of T-Mark. They replaced our furnace, AC, and most recently a hot water tank. We had minor issues in the past, the AC T-Mark installed was wired incorrectly. When called for a service T-Mark initially diagnosed as needing an expensive part and service. When the service/part replacement was supposed…

Water heater installationHVAC system maintenanceInstallation
Adrienne3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Young Dylan Weber was a professional accommodating pleasure. He was also patient and he provided necessary additional support for my pending project that was i limbo. What A Fantastic Guidance!

Reasonable priceInstallationService not listed
TaylorLocal Guide · 6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

The Plumbers stopped by to help set up a new water system for me. This included setting up a complicated faucet and running new tubing. They were helpful and thoughtful during the entire process. They arrived early, were very professional, and very kind to my three large dogs in the home. 10/10 would recommend.

Paid $400–600Great priceInstallation
TimLocal Guide · 58 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Ryan did great work relocating our gas line. Quick, clean and efficient. June 17, 2026 - Update - Don replaced a couple of external hose taps and was fast and friendly! Continued two thumbs up for T-Mark!!

Paid $300–400Reasonable priceInstallationFaucet installation+ Responsiveness+ Punctuality+ Quality
Stephan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Dylan did a great job installing/wiring a new electric oven hookup when we switched from gas to electric. He also was very informative when he explained how the new hookup worked in the electrical panel. He was very courteous and even took away packaging trash from our new oven! T-Mark as a whole provided a great…

Great priceInstallation
Justin2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Ben and Dylan did a great job on my full 200amp service replace and upgrade. I had water damage to my breaker box and they had to replace everything and bring me up to latest TOT Code. The work looked very clean and precise and they took the time to explain what they did and why and made sure I knew where cutoffs…

Paid $1,000+Not sureInstallationService not listed
Carroll6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I used T-Mark to replace a pump for my utility sink and to install a water purification system. Every step of the process was highly professional, timely, seamless and friendly From the initial visit for an estimate, to scheduling the projects to be done, to having the work done, to billing and payment - the team…

Paid $1,000+Reasonable priceInstallation
DeborahLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

I had a furnace/A/C install scheduled when I experienced a partial power outage the evening before. Alex K. came with the installers and solved my problem within minutes! The entire tech staff at T-Mark has been so good to me over the years that I've hired them, I can't say enough positive things about them. Their…

Paid $1,000+Reasonable priceElectrical panel repairToilet repairInstallation+ Punctuality+ Quality+ Professionalism
Jim1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

They guys showed up on time and first thing asked about our issues and needs Since our house was built in the 1800’s it was a bit more complicated compared to new house install Completed the installation ahead of schedule and cleaned up everything as it was before they arrived The new furnace works great and…

InstallationHVAC duct & vent repairHeating system installation
Renee6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

I have used T-Mark before and Derek has been our technician he is fabulous.

Reasonable priceDrain cleaningInstallationPlumbing pipe repair
Lester3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Dylan Weber came out and was an incredible help working with me in myself getting the lights needed so he was able to install them. He had another call and said he would be back and was after I made purchase of the new light fixtures. I only thought it was a wire short, but infact told me they were fixture issues in…

Paid $1,000+Great priceInstallation
Mark5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Ryan and Luke were very efficient, completed the job correctly, along with being very polite and courteous. I highly recommend TMark for your needs.

Paid $800–900Great priceInstallation
Jesica4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★

Andrew with TMark come to our home to install a new split unit. His whole crew was super professional and answered any questions we had. They encountered a few obstacles in our older home, but they were able to compete the job in a timely manner. I would highly recommend calling TMark for any home need.

Paid $1,000+Reasonable priceInstallation
sam2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★

VERY unprofessional. I have been waiting 3 months for a plumbing estimate. Followed up several times with still no response. I missed an entire construction season on building a new house due. To the incompetence/ laziness of this company.

Not sureInstallation
Randall1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I cannot speak more highly of the service we received installing a new General Generator. The team was professional, knowledgeable, worked extremely well together, organized, on time, and completed installation & cleanup beyond our expectations! The experience we had with T-Mark has restored our faith that there…

Great priceInstallationService not listed
Susan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Once again, Gary Seitz did an excellent job at my house. He is always so kind, professional, and knowledgeable! He installed a new faucet on my kitchen sink. Thank you!!!

InstallationPlumbing leak repair
CyrilAndPriscilla5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Our hot water tank started leaking. I called another place first (which I won't name) which was closer to my house. They couldn't get out to my house quickly and also seemed to not really know what was going on--- phone tag--- but the price they quoted over the phone for replacement was reasonable. I then called…

InstallationWater tank installation+ Responsiveness+ Punctuality+ Quality
Steven9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

On Saturday Feb 26 our furnace quit. Temp was 12 outside at the time. We called several Heating companies and T-Mark was able to get a technician out in the afternoon. Logan found the problem (Failing blower motor) very quickly. Knowing that it was an old furnace and she would not have replacement parts she…

InstallationHeating system repair+ Responsiveness+ Punctuality+ Professionalism
tyrrell16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They are great to work with, the came to service my house the day before the appointment fast work and great service. 2 time doing business with them I will be coming back again

InstallationPlumbing pipe repairDrain cleaning+ Responsiveness+ Punctuality+ Quality
SmittyLocal Guide · 52 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Ian, Derek and Matt, ALL made your business proud Professional, helpful, neat, on time and courteous. How can you improve on perfection?

Ductless heating & A/C servicesHVAC system maintenanceInstallation+ Responsiveness+ Punctuality+ Quality
Myra7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They did a great job and Thank you so much for the cookies K

Installation+ Punctuality+ Quality+ Professionalism
ChristianLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

These guys are great. When my furnace suddenly went out they were responsive and got over right away. The furnace was ancient and I decided to have them replace it and they had one over and installed the next day and it's running great and just in time for these frigid few days we're having. I would absolutely…

Heating system installationInstallation+ Responsiveness+ Punctuality+ Quality
NORALocal Guide · 7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★

What is the point of visiting people's homes if the first thing they do is tell me that I need an engineer to come and draw up a plan before your plumber can do anything. He didn't even try looking around the house to give me some idea. T- max technicians came and left in 5-10 min later.

InstallationPlumbing pipe repairService not listed
Marco5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Ryan’s company Tmark is great. Iv always used them and they have always been super responsive and on time and done great work. Very professional. I just used them to replace my hvac system and they came right out to look at my old furnace and sent someone to get an estimate and replace my old system. Ian was very…

Heating system maintenanceHVAC system maintenanceHeating system installation+ Responsiveness+ Punctuality+ Quality
Janet9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Kevin was so accommodating and very straight forward, easy to understand, and nice. I would recommend him to anyone!

InstallationPlumbing leak repairPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Shawn1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great service, professional and efficient. They cleaned up after the install and were very communicative throughout the process. Highly recommend!

Install ACHVAC duct & vent installationInstallation+ Responsiveness+ Punctuality+ Quality
BrianLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very professional and nice. They do great work.

Installation+ Responsiveness+ Punctuality+ Quality
ChadLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Professional and efficient service. TMARK plumber CJ solved my sewer drain issue in 30 minutes without any issues or hassles. HVAC technician David is awesome a true professional. TMark- a company that I've had the pleasure of working with in the past and will continue to use in the future.

InstallationA/C system repairDrain cleaning+ Quality+ Professionalism+ Value
Timothy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

New A/C install Lenny and Derek did a fantastic job. Showed up and got straight to work. Communicated well and walked me through everything they did when completed. Thank you.

HVAC duct & vent installationInstallation
AndrewLocal Guide · 40 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Greg was extremely professional and genuinely a nice guy. Very trustworthy and fun to talk to. I couldn't be more pleased.

Installation+ Responsiveness+ Punctuality+ Quality
Rosalia10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

i phoned this morning with the problem of a small gas leak from my new hot water tank. They gave me an appt for this afternoon. Alex arrived on time. He was extremely courteous and professional. He troubleshooted the problem instantly and corrected it on the spot. I have used T Mark many times for furnace and air…

Heating system installationWater heater installationInstallation
Donna5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Fantastic service when I needed it immediately. Everything was explained in detail. Everyone I interacted with was on time, professional, courteous and went out of their way to explain everything and give me choices. This is my second time using them and it will not be my last.

Install ACInstallation+ Responsiveness+ Punctuality+ Professionalism
ChrisLocal Guide · 82 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Rich was very nice and was able to explain the different parts of the job in a way we can understand. We are looking forward to the work being done.

Install ACHeating system installationInstallation+ Responsiveness+ Punctuality+ Quality
ShannenLocal Guide · 48 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

My mother Rose G. Had work done today by a man named Nick Smith. He was such a nice man to her. He let her know everything he was doing, he showed up on time. He did great work. This is a amazing company that I will use myself now for my plumbing needs. Thank you Nick for taking care of my mom.

Plumbing leak detectionInstallationPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Mike3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Jim did a great job hooking up our kitchen sink drain and water supply. A little pricey but worth the time and aggravation of a diy.

Installation+ Punctuality+ Professionalism
maryannLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Excellent service by Craig on sink and faucett install.

Installation+ Responsiveness+ Punctuality+ Quality
ChristopherLocal Guide · 110 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I renovated my kitchen and moved the location of my range, sink, and dishwasher. TMark gave me a quote for the work and the number didn't change. I had to delay the second appointment several times because of delays I ran into with the renovation and they were very understanding.

InstallationService not listed+ Responsiveness+ Punctuality+ Quality

Show more installation reviews (6 more) →

Price

$239-26% vs typical sump pump installation services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 36%Reasonable 55%Overpriced 3%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system maintenance198$19–$192
Heating system repair174$57–$667
Drain cleaning160$158–$292
Heating system maintenance144$19–$148
A/C system maintenance134$26–$271
Plumbing pipe repair125$305–$992
Water heater installation102$1.1k–$2.1k
Toilet repair95$209–$493

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