Experts Reviews · Company report
T-Mark Plumbing, Heating & Cooling- Buffalo logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%84+20.4Value 14%100+14.1Replies to reviews 7%95+6.7Craft & service penalty89−1.1Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE

T-Mark Plumbing, Heating & Cooling- Buffalo

Tonawanda, NY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #7Position by Experts Score among all companies we track in this category. of 10 sump pump installation services · 4.9★ from 4,510 Google reviews

Report card

Percentile vs other sump pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.T-Mark Plumbing, Heating & Cooling- Buffalo is better than 88% of sump pump installation services.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.T-Mark Plumbing, Heating & Cooling- Buffalo is better than 84% of sump pump installation services.A
84
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.T-Mark Plumbing, Heating & Cooling- Buffalo is better than 89% of sump pump installation services.A
89
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.T-Mark Plumbing, Heating & Cooling- Buffalo is better than 100% of sump pump installation services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.T-Mark Plumbing, Heating & Cooling- Buffalo is better than 100% of sump pump installation services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.T-Mark Plumbing, Heating & Cooling- Buffalo is better than 95% of sump pump installation services.A
95

Reviews for your job

Customers hired T-Mark Plumbing, Heating & Cooling- Buffalo for 8 kinds of job.

T-Mark Plumbing, Heating & Cooling- Buffalo for plumbing leak repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.48
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$161–$520
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 96/100.How Job match is calculatedBuilt only from reviews Google tagged “Plumbing leak repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 8
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.95%

All 48 Google reviews tagged “Plumbing leak repair” · showing 20

Dennis3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Tyler did an excellent job and was very professional.

Paid $200–400OverpricedHeating system repairFaucet repairPlumbing leak repair
Shaun4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Gary was excellent, I greatly appreciate the time and attention he provided in repairing the gas leak we had in our home. He provided truly exceptional service.

Paid $1–200Great pricePlumbing leak repair
Matt4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Had a leak under my kitchen sink. Turns out the washers on the faucet needed to be replaced. Kole tested and fixed the problem in under an hour. He was very professional and helpful. I highly recommend the Tmark team for your home repairs.

Paid $1–200Great pricePlumbing leak detectionFaucet repairPlumbing leak repair
Gary3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Gary is extremely friendly and more than efficient, very honest and knowledgeable! I would definitely recommend him to anyone that needed assistance! I would always recommend T-Mark to any inquiry for service

Paid $400–500Great pricePlumbing leak detectionPlumbing leak repairService not listed
StephenLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Fast, efficient.

Paid $100–200Reasonable pricePlumbing leak repair
Margie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

They responded promptly to my call. The plumber was very thorough and professional. I'm very satisfied with his job.

Reasonable pricePlumbing leak repairService not listed
Fred5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Brian and Jimmy were outstanding as they battled lousy weather, my town's less than helpful water department, electric line conduit, surprise storm sewer pipes, an abandoned gas line and a buried curb stop to replace a lead water service line, fix a leaking valve and install a new curb stop. Thanks!

Customer photo from Fred's reviewCustomer photo from Fred's review
Paid $1,000+Reasonable pricePlumbing leak detectionPlumbing pipe repairPlumbing leak repair
Jessica2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Seth came to investigate a gas leak same-day, resulting in removal of a very old section and a replaced valve. He was respectful of the property and asked for permission before getting close to any potentially affected areas, was professional, thorough, tidy, and FAST! Pricing was beyond reasonable. Would call TMark…

Paid $200–300Great pricePlumbing leak repair
mariaLocal Guide · 42 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Ryan was polite, honest, and most of all, on time. He was a very personable and knowledgeable young man, as well. I would recommend TMark services.

Reasonable priceToilet repairFaucet repairShower repair
Greg1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Kole did a fantastic job !

Customer photo from Greg's review
Paid $800–900Reasonable pricePlumbing leak repair
Denise3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Great service from estimate to install

Paid $1,000+Reasonable priceFaucet repairFaucet installationShower repair
Macy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Technicians are always knowledgeable and courteous. Prices are reasonable and the office communication is great.

Paid $1–100Great pricePlumbing leak detectionPlumbing leak repair
Meredith7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Super friendly and helpful! Was sympathetic with the situation we were in and went out of his way to make it easier for us. He took care of everything quickly and efficiently. I love T-Mark, have used them plenty of times before, and will again!

Plumbing leak repairGarbage disposal repair
Bob9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Ryan came to fix a leaky toilet and did a great job fixing it. I was even more impressed by his careful check over of the waste pipe connections and thorough test to make sure there were no leaks.

Plumbing leak repairShower repair+ Responsiveness+ Punctuality+ Professionalism
Frank2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Ryan was fantastic. I cannot say the same for Rich Pelc as he has been completely unresponsive since we purchased the boiler for $11k from him.

Plumbing leak repair
NahhLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Excellent service. Knowledgeable, honest, affordable. Very professional employment.

Paid $300–400Great pricePlumbing leak detectionPlumbing pipe repairPlumbing leak repair
Dan4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Had Alex J. come out to repair a leak. He was on time, courteous and professional. He had the repair completed and he cleaned up in no time. It was a pleasure having Alex service us today. Ill be sure to ask for him by name for the next time. Thanks Alex!

Great pricePlumbing leak repair
ShiningLocal Guide · 137 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Latest job with TMark went good, plumbing issue that was increasingly getting worse. Problems on weekends are difficult because emergency services are strained and labor shortages. During the week everyone else said "next day" but TMark dispatched someone same day and quicker than I thought possible.

Paid $200–300Reasonable pricePlumbing leak repair
DianeLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Great service, the best. I have used them before, very professional.

Paid $500–600Great pricePlumbing leak repair+ Responsiveness+ Punctuality+ Quality
Soontobe10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

This was our third time using T-Mark this year and once again I would highly recommend! I called at 1230 when my hot water tank turned into a sprinkler and by 3pm I was getting an estimate and help for my problem. Everyone from the receptionist on the phone, the project manager Greg , to the the knowledgeable…

Paid $300–400Reasonable pricePlumbing leak repair

Show more plumbing leak repair reviews (28 more) →

Price

$239-26% vs typical sump pump installation services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 36%Reasonable 55%Overpriced 3%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system maintenance198$19–$192
Heating system repair174$57–$667
Drain cleaning160$158–$292
Heating system maintenance144$19–$148
A/C system maintenance134$26–$271
Plumbing pipe repair125$305–$992
Water heater installation102$1.1k–$2.1k
Toilet repair95$209–$493

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