Experts Reviews · Company report
T-Mark Plumbing, Heating & Cooling- Buffalo logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%84+20.4Value 14%100+14.1Replies to reviews 7%95+6.7Craft & service penalty89−1.1Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE

T-Mark Plumbing, Heating & Cooling- Buffalo

Tonawanda, NY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #7Position by Experts Score among all companies we track in this category. of 10 sump pump installation services · 4.9★ from 4,510 Google reviews

Report card

Percentile vs other sump pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.T-Mark Plumbing, Heating & Cooling- Buffalo is better than 88% of sump pump installation services.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.T-Mark Plumbing, Heating & Cooling- Buffalo is better than 84% of sump pump installation services.A
84
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.T-Mark Plumbing, Heating & Cooling- Buffalo is better than 89% of sump pump installation services.A
89
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.T-Mark Plumbing, Heating & Cooling- Buffalo is better than 100% of sump pump installation services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.T-Mark Plumbing, Heating & Cooling- Buffalo is better than 100% of sump pump installation services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.T-Mark Plumbing, Heating & Cooling- Buffalo is better than 95% of sump pump installation services.A
95

Reviews for your job

Customers hired T-Mark Plumbing, Heating & Cooling- Buffalo for 8 kinds of job.

T-Mark Plumbing, Heating & Cooling- Buffalo for plumbing pipe repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.125
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.86
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$305–$992
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “Plumbing pipe repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#4 / 9
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.95%

All 125 Google reviews tagged “Plumbing pipe repair” · showing 20

StevenLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Jon "GUMBY" up and solved the problem and showed professionalism like no other. He explained to me what was going on and definitely made me feel super comfortable with what was going on and what we should expect in the future. I had roys plumbing show up and they didnt even try anything . They immediately said it…

Paid $200–400Great pricePlumbing pipe repairSewer cleaningSewer repair
kenneth1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Good guys did a good job cleaned up very friendly

Paid $600–800Reasonable pricePlumbing pipe repair
Benjamin3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Exceeded my expectations. Pierce did an amazing job.

Plumbing pipe repair
Donna6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Polite, knowledgeable, solved my problems, answered my questions. Carried out my repair work quickly and efficiently.

Paid $400–600Reasonable pricePlumbing pipe repair
Lea1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

My Grandmother used their services recently. She was very impressed with everything, stating “ I called T Mark today and the person that responded to my problem was a very courteous, knowledgeable and friendly person. He represented your agency well and I will tell my friends what a good experience I had”

Paid $1–200Reasonable pricePlumbing leak detectionPlumbing pipe repair
FlickadelicLocal Guide · 38 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★

Expensive $200 to snake a drain. Kinda didn’t care about my problem with a clogged drain. Wouldn’t recommend. Also asked on the phone if they can camera the pipe and they said yes and of course when they got here told me no

Plumbing pipe repair
Maureen7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Alex was very professional, punctual, and took care of all my issues. TMark was quick to respond to my problem and I highly recommend TMark!

Paid $1–200Great priceHVAC system maintenancePlumbing leak detectionPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
JulieLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

We had a maintenance call for our ductless a/c for routine service. It was incredibly easy to schedule online, there is all kinds of warning of impending service arrival, and the price for the maintenance was more than fair. Logan was our tech, and she was amazing from start to finish. Very knowledgeable and…

Reasonable priceToilet repairA/C system maintenanceDrain cleaning
Andrew2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Ryan was professional and intelligent with good insight on products. Great service!!

Plumbing leak detectionPlumbing pipe repair
Darren3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I've just had the distinct pleasure of having Ryan and Pierce complete a plumbing service at my home and these gentlemen did a fantastic job. I'm thoroughly impressed with their expediency and professionalism. I highly recommend requesting for them for if you have any plumbing needs in the Western New York!

Reasonable pricePlumbing pipe repairFaucet repairFaucet installation
Sandra12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Easy to schedule! Great customer service. Fixed and completed great!

Plumbing pipe repair
Michael2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Awesome service very friendly and right on time.

Paid $400–500Reasonable pricePlumbing pipe repairFaucet repairFaucet installation
EdwardLocal Guide · 4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

One of the best

HVAC system maintenanceHeating system repairPlumbing pipe repair
Fred5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Brian and Jimmy were outstanding as they battled lousy weather, my town's less than helpful water department, electric line conduit, surprise storm sewer pipes, an abandoned gas line and a buried curb stop to replace a lead water service line, fix a leaking valve and install a new curb stop. Thanks!

Customer photo from Fred's reviewCustomer photo from Fred's review
Paid $1,000+Reasonable pricePlumbing leak detectionPlumbing pipe repairPlumbing leak repair
Susan8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Very efficient and knowledgeable techs located the problem in a "shared drain" (old building). Other plumbers could not locate the clog, and claimed they'd have to open the wall up. Yikes. T Mark avoided doing damage to the wall, and had the problem solved cleanly, in less than an hour. 👍.

Reasonable priceDrain cleaningPlumbing leak detectionPlumbing pipe repair
Christie9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Did a great job!!!

Reasonable pricePlumbing pipe repair
MohammadLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Its the best company, technician Seth Mosher really knowledgeable and has best experience, i will ref to my friends and family.

Paid $1–100Heating system repairPlumbing leak detectionPlumbing pipe repair
Kathy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

From beginning setting up appointment to end of the job very professional. The texts are really very helpful. Ken was also very knowledgeable and cleaned up after the job was done. I would definitely request him for other jobs. Thanks TMark

Paid $300–400Reasonable pricePlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
David1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Matthew and his co worker were kind, efficient and knowledgeable. We will definitely recommend them to our friends and family

Plumbing pipe repair
David6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Very detailed and quick. Explained the approach and completed the work without any issues. Would definitely call again!

Paid $400–500Reasonable pricePlumbing pipe repair

Show more plumbing pipe repair reviews (105 more) →

Price

$239-26% vs typical sump pump installation services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 36%Reasonable 55%Overpriced 3%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system maintenance198$19–$192
Heating system repair174$57–$667
Drain cleaning160$158–$292
Heating system maintenance144$19–$148
A/C system maintenance134$26–$271
Plumbing pipe repair125$305–$992
Water heater installation102$1.1k–$2.1k
Toilet repair95$209–$493

Compare with