How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%84+20.4Value 14%100+14.1Replies to reviews 7%95+6.7Craft & service penalty89−1.1Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORET-Mark Plumbing, Heating & Cooling- Buffalo
Tonawanda, NY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #7Position by Experts Score among all companies we track in this category. of 10 sump pump installation services · 4.9★ from 4,510 Google reviews
Report card
Percentile vs other sump pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired T-Mark Plumbing, Heating & Cooling- Buffalo for 8 kinds of job.
T-Mark Plumbing, Heating & Cooling- Buffalo for plumbing pipe repair
Clear ✕All 125 Google reviews tagged “Plumbing pipe repair” · showing 100
Jon "GUMBY" up and solved the problem and showed professionalism like no other. He explained to me what was going on and definitely made me feel super comfortable with what was going on and what we should expect in the future. I had roys plumbing show up and they didnt even try anything . They immediately said it…
Good guys did a good job cleaned up very friendly
Exceeded my expectations. Pierce did an amazing job.
Polite, knowledgeable, solved my problems, answered my questions. Carried out my repair work quickly and efficiently.
My Grandmother used their services recently. She was very impressed with everything, stating “ I called T Mark today and the person that responded to my problem was a very courteous, knowledgeable and friendly person. He represented your agency well and I will tell my friends what a good experience I had”
Expensive $200 to snake a drain. Kinda didn’t care about my problem with a clogged drain. Wouldn’t recommend. Also asked on the phone if they can camera the pipe and they said yes and of course when they got here told me no
Alex was very professional, punctual, and took care of all my issues. TMark was quick to respond to my problem and I highly recommend TMark!
We had a maintenance call for our ductless a/c for routine service. It was incredibly easy to schedule online, there is all kinds of warning of impending service arrival, and the price for the maintenance was more than fair. Logan was our tech, and she was amazing from start to finish. Very knowledgeable and…
Ryan was professional and intelligent with good insight on products. Great service!!
I've just had the distinct pleasure of having Ryan and Pierce complete a plumbing service at my home and these gentlemen did a fantastic job. I'm thoroughly impressed with their expediency and professionalism. I highly recommend requesting for them for if you have any plumbing needs in the Western New York!
Easy to schedule! Great customer service. Fixed and completed great!
Awesome service very friendly and right on time.
One of the best
Brian and Jimmy were outstanding as they battled lousy weather, my town's less than helpful water department, electric line conduit, surprise storm sewer pipes, an abandoned gas line and a buried curb stop to replace a lead water service line, fix a leaking valve and install a new curb stop. Thanks!
Very efficient and knowledgeable techs located the problem in a "shared drain" (old building). Other plumbers could not locate the clog, and claimed they'd have to open the wall up. Yikes. T Mark avoided doing damage to the wall, and had the problem solved cleanly, in less than an hour. 👍.
Did a great job!!!
Its the best company, technician Seth Mosher really knowledgeable and has best experience, i will ref to my friends and family.
From beginning setting up appointment to end of the job very professional. The texts are really very helpful. Ken was also very knowledgeable and cleaned up after the job was done. I would definitely request him for other jobs. Thanks TMark
Matthew and his co worker were kind, efficient and knowledgeable. We will definitely recommend them to our friends and family
Very detailed and quick. Explained the approach and completed the work without any issues. Would definitely call again!
Great customer service
This is my third time calling TMark and they were great as usual. Arrived early, thoroughly explained the job and cost and completed the same day! I will never call anyone but T Mark.
Excellent service and technician.
I have used T-Mark before and Derek has been our technician he is fabulous.
John is the best! We just moved into a house that had plumbing problems. John got us up and running. Skilled profesional that knows his trade!
Excellent service, easy appointment method, superb workmanship. Reasonable prices.
Sump pump replacement
Ryan was prompt and professional. Diagnosed the issue, explained what was needed and completed the repair. I would definitely be comfortable using T-Mark for plumbing in the future.
Nick was prompt very friendly, and courteous, he made sure he explained, my problem and was willing to offer a couple of solutions. He and his helper dont know his name were very professional and knowledgeable, and in no time my issue was resolved.
Jon came out and unthawed our pipes that have been frozen for a little over a week. In under an hour. Great service and will definitely recommend him for any future issues. Thank you Jon 5 star service
I am extremely happy with the work Gary preformed. He was politely, knowledgeable and respectful. He explained everything so that l could understand. The work is excellent, my problem was solved. He was respectful of my home. He was very efficient and didn't even realize he was here. He finished the work show me…
Quick easy to book an appointment, great communication about arrival times, and my techs Seth and Leo were amazing. Great job, went way above and beyond to fix all issues. Will definitely be using them again.
Gary was very nice and explained everything that needed to be done in a way that I can understand. I’m always impressed with their quality of work.
Excellent service. Knowledgeable, honest, affordable. Very professional employment.
Brian B. was friendly and knowledgeable. He completed the job quickly and without incident.
Brian was honest and quickly fixed my problem. Highly recommend.
T-Mark helped me immediately during an emergency situation. They were very prompt, courteous and reasonably priced. Nikolai did a great job! Thank you!
Ryan was great! Very professional and efficient. Took care of my Mom’s plumbing issues with no problems.
Thier team was prompt, effective, and very professional through the entire process. I would recommend them to everyone
Joseph provided the most professional and timely support. He kept working on the issue until he was able to resolve it. He left the area nice and clean after he was done. He answered all of my concerns and thanks to him the drains are unclogged. Thank you Tmark and thank you Joseph! Highly recommend!
The technician showed up on time and explained what he needed to do. He was very respectful and knowledgeable about the job.
David, Kennan, and other T-Mark staff I interacted with were extremely helpful. David was honest, thorough, and reassuring. This was for a gas issue at my house, and it is being taken care of quickly. I definitely appreciate their help and recommend them to anyone.
Joe was prompt and knowledgeable. He worked efficiently and quickly and explained what was needed. I will definitely call T-Mark in the future.
Joe Diaz was quick and efficient. He offered us a few different solutions to fix our issue. All over great service!
Nikolai was professional and courteous. Leaking pipe replaced and quote for additional work to be done. Highly recommend!
Disposal follow up- malfunction with disposal caused buildup in pipes to clog line. They fished a line through and now my sink drains again. This company has been the best for my needs.
Fast service, and professional. I will use again. Don Yetman is very knowledgeable and helpful.
T-Mark is always immediately responsive and very pleasant to deal with. I appreciate their helpfulness over the phone and when they arrive in person. I met Ben today, and he was terrific!!!
John was on time & very professional. He did a great job. He also cleaned up after he was done
Ian was knowledgeable and direct. He was very open with his insights and shared good information for me as a homeowner
New sewer line installed efficiently and professionally. Had to dig a large hole in my yard but avoided digging up a nearby concrete wall and saved some of my landscaping :)
Always excellent service!!
Great service! Professional and friendly.
Awesome service. Courteous and very professional. Thank you, T Mark. You are the best...I am T-Mark 💪 strong.
Came in, looked at entire plumbing system. Then assessed for a quick easy less expensive option first that I really needed to consider because I’m short on funds. Also gave me the total replacement of the valve price with 100% guarantee of no future issues with a new plate and seal. No hassle and probably worth it…
We had Alex Beback out on 2/19/2024 for a furnace checkup. We was very pleasant and efficient. We also had Ben Cliff out on1/29/2024 for a sump pump adjustment. Also very pleasant and helpful. He did work for us before. Very good company to work with. Office staff are very helpful especially Rose.
They are great to work with, the came to service my house the day before the appointment fast work and great service. 2 time doing business with them I will be coming back again
Good experience!
I had a great experience with T Mark, Derek was friendly, professional,and worked hard to fix the problem. Jon came and was considerate of my situation, and suggested two options to resolve issue. That kind of honesty and customer service is rare these days and I really appreciated them caring and thoroughly…
Always great service with T-Mark!
Only contacted them for an estimate at this point but office staff and technician were both very helpful and professional. Plenty of reminders too on arrival
Always reasonably priced , friendly and do a great job!
Excellent customer service, on time, Nick is friendly, explains things and is a true professional! And a shout out to Katen who called us back after hours and ensured someone would be here the next day.
I’ve relied on t-mark to service all of my properties for twenty years now. Always impressed!
Excellent, not anymore. Update: 10Jul2023 I take my words back!!!! Subzero below par service
Kevin was very professional he did a great job. I would recommend T-mark for your plumbing needs.
Wonderful
I called about a leaking pipe under my tub late in the day and Ryan was there first thing in the morning and got it fixed. He did great work and was also kind to my dog.
We have had Tmark here numerous times for numerous things and their responses have all been superior in every respect. On time and good prices when compared to other vendors. We don't even get multiple bids any more.
I’ve used T Mark for years and they’re always professional, punctual and very nice. I get email reminders ahead of time, the guy contacts me when he’s on the way and he’s always VERY professional, never dirty or sketchy. Just had my AC seasonal service done and the guy Dave was awesome.
Company is great, fairly priced and techs are very responsive and outstanding work. Gary worked on multiple projects and we were always happy with his and T Marks service
Derek was helpful and fixed my problem fast!
Derek Palmer was absolutly awsome great communication, honest service and my concerns were addressed promptly T-Mark plumbing is my #1 go to for all of my plumbing and heating services
When water appears where's it's not supposed to be, it's never good. I read so many good reviews for T-Mark, I called them. Now, I'll add my good review to the list. From Abby in the office keeping me calm, to immediate confirmations of my appointment, to the on-time arrival of my plumbing expert, T-Mark…
Ryan Cartwright from T-Mark Plumbing: 1. Corrected the drains in the wash tubs in the basement were plugged, preventing flow 2.) He cabled laundry line and sewer from inside clean out and removed blockage tested system to make sure problem was corrected. My perception of Ryan: 1. He was very professional and…
What is the point of visiting people's homes if the first thing they do is tell me that I need an engineer to come and draw up a plan before your plumber can do anything. He didn't even try looking around the house to give me some idea. T- max technicians came and left in 5-10 min later.
Great experience and job well done
Kevin was so accommodating and very straight forward, easy to understand, and nice. I would recommend him to anyone!
They took care of the job and were very thorough. Thank you
Gary came out on a Sunday. Super professional, Super fast. Informative, honest, got the job done.. I recommend vey highly. Price is fair as well. I will keep them in my contacts for future use for sure.
Have used them for heating issue and plumbing issues. Jobs were completed in a timely, honest manner with great communication.
Good communication and friendly. Quick responds.
Very good 👍 service
Excellent
Excellent job! Easy to schedule, on time, professional, and fixed the problem. Best of all - not the most expensive price tag in town either. Very reasonable, right about in line with where I thought the price would be, and actually less expensive than a different outfit we had here a few years ago to fix this…
Showed up before 8:00am and worked in the rain until the job was done. Very good
This company is the best ever. The plumber they sent was a true professional. He knew his craft well. A 2 hour job turned into a 6 hour nightmare. That was not the fault of T-Mark, but due to a 72 year old home with iron pipes. We will tell all of friends and neighbors to use T-Mark. Will use again. Very…
Excellent service. Ken did a great job.
Kevin and his helper were great. They were prompt and efficient. Professional. Knowledgeable. Friendly. Thank you!
Called plumber to fix bathroom sink. Kevin did an extremely thorough inspection and pointed out several issues that need attention.
From the time of the visits of the cost estimators (Justin, Anthony) to the completion of the work (Brian, Josh) everything with this project went well. The workmanship quality was excellent and completed when and in the amount of time promised.
Nick Smith was very professional and did his best to accomplish what he was called in to do. I'm happy with the service overall and I would call them again and recommend to others. Nick you did a great job! Thank you!
I never really had to deal with the plumber before so I guess I was expecting them to be like other contractors. And sad to say I have not been really getting the best service until today. From the time I called in with my problem I got the next available appointment and Not only was the technician on time oh, but…
My mother Rose G. Had work done today by a man named Nick Smith. He was such a nice man to her. He let her know everything he was doing, he showed up on time. He did great work. This is a amazing company that I will use myself now for my plumbing needs. Thank you Nick for taking care of my mom.
Very professional and great service
Had to have a sewer line and water service line replaced. The work was excellent, only took the two men 5 hrs and the price was very reasonable. Will definitely use this company again
TMarc serves the company I manage building underground Utility infrastructure. Instances occur when we are in emergent need of their services to restore water to homes (service taps) I cannot say enough about this company- prompt, expedient, professional with all trades- If you have a pluming HVAC or sewer issue- call TMarc
We would like to thank you and your technician Seth Mosher for your excellent service and work. Seth was here today (120321) to do some plumbing work. He was very courteous, and his work ethic was extremely professional.
After a very high quote, I decided to call other plumbing services. T-Mark responded quickly and gave me an estimate that was significantly lower that the initial quote. I will be using T-Mark for my future plumbing needs.
This is my 3rd time using this company and ill never use another!!! Theyre professional, on time, explain everything to me as theyre doing it and always clean up after themselves.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 198 | $19–$192 |
| Heating system repair | 174 | $57–$667 |
| Drain cleaning | 160 | $158–$292 |
| Heating system maintenance | 144 | $19–$148 |
| A/C system maintenance | 134 | $26–$271 |
| Plumbing pipe repair | 125 | $305–$992 |
| Water heater installation | 102 | $1.1k–$2.1k |
| Toilet repair | 95 | $209–$493 |

