Experts Reviews · Company report
T-Mark Plumbing, Heating & Cooling- Buffalo logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%84+20.4Value 14%100+14.1Replies to reviews 7%95+6.7Craft & service penalty89−1.1Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE

T-Mark Plumbing, Heating & Cooling- Buffalo

Tonawanda, NY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #7Position by Experts Score among all companies we track in this category. of 10 sump pump installation services · 4.9★ from 4,510 Google reviews

Report card

Percentile vs other sump pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.T-Mark Plumbing, Heating & Cooling- Buffalo is better than 88% of sump pump installation services.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.T-Mark Plumbing, Heating & Cooling- Buffalo is better than 84% of sump pump installation services.A
84
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.T-Mark Plumbing, Heating & Cooling- Buffalo is better than 89% of sump pump installation services.A
89
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.T-Mark Plumbing, Heating & Cooling- Buffalo is better than 100% of sump pump installation services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.T-Mark Plumbing, Heating & Cooling- Buffalo is better than 100% of sump pump installation services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.T-Mark Plumbing, Heating & Cooling- Buffalo is better than 95% of sump pump installation services.A
95

Reviews for your job

Customers hired T-Mark Plumbing, Heating & Cooling- Buffalo for 8 kinds of job.

T-Mark Plumbing, Heating & Cooling- Buffalo for sewer cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.68
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.91
Usually paidThe price range customers picked most often for this job.$200–300
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$166–$343
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 90/100.How Job match is calculatedBuilt only from reviews Google tagged “Sewer cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 7
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 68 Google reviews tagged “Sewer cleaning” · showing 20

Travis2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Cater showed up on schedule and did the work that was necessary to get our water draining properly.

Paid $600–800Not sureSewer cleaning
James6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Excellent service

Paid $1–200Great priceSewer cleaning
Russell6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Friendly, professional and neat.

Paid $200–400Great priceSewer cleaning
StevenLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Jon "GUMBY" up and solved the problem and showed professionalism like no other. He explained to me what was going on and definitely made me feel super comfortable with what was going on and what we should expect in the future. I had roys plumbing show up and they didnt even try anything . They immediately said it…

Paid $200–400Great pricePlumbing pipe repairSewer cleaningSewer repair
Thomas11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Mike did a great job!

Sewer cleaning+ Quality+ Value
toribioLocal Guide · 90 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

5 Stars — Outstanding Service from Jon aka“Gumby”! I want to take a moment to recognize Jon “Gumby” from T-Mark Plumbing for providing the kind of service that represents exactly what a true professional should be. Jon came out to address a clogged sewer line running from my house toward the main sewer line, and…

Paid $1–200Reasonable priceDrain cleaningSewer cleaningSewer repair
LinneaLocal Guide · 33 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

John was great! He called before heading to my house to let me know he would arrive shortly. He was professional and friendly and found the issue quickly. I am very happy with the service I received. As always Tmark is wonderful and I highly recommend them!

Sewer cleaning
Aaron3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Gary saved me about 10k. Had another company come out for a blocked sewer line. (We won’t mention any names “AllPro Plumbing”) They were unable to clear. $400 extra for a camera and locator and then was told the pipe was broken and estimate was 8k to start, possible more. T-Mark cleared for $199 and included a camera inspection.

Paid $100–200Sewer cleaning
SandyLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Great service! Quickly and professionally done. Tech was respectful to both me, and my home!

Paid $200–300Reasonable priceSewer cleaning
Hazel2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Mr. Brian and the other T-Mark Plummer did a very good job. After they finished the job . They did a excellent job of cleaning up my sidewalk and refilled the dirt that they had dug up to repair my Sewer Line. When they completed the job, Mr. Brian Sinclair called the Sewer authority to let them know the job was…

Paid $1,000+Reasonable priceSewer cleaningSewer repair
MichaelLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Great service as always

Reasonable priceSewer cleaning
Edwin10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

T-Mark is really the Only company I’ve ever trusted to call for my plumbing and heating needs. Johnathan was very helpful professional as all your techs are, thank you so much for great service, Joe is one of the best T-Mark techs I’ve had to service my home , you need more like him

Sewer cleaning+ Responsiveness+ Punctuality+ Quality
Joseph5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

John is the best! We just moved into a house that had plumbing problems. John got us up and running. Skilled profesional that knows his trade!

Paid $600–700Great pricePlumbing pipe repairFaucet repairSewer cleaning
Bonnie7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

T-MARK came out today to do sewer cleaning outside-the service technician (Joe) was very professional with great knowledge of his job Will use company again in future- Thank you T-MARK

Paid $200–300Great priceSewer cleaning
Mary9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Joseph was amazing and solved my problems in a professional manner. Took care of things and we were back with plumbing working quickly.

Paid $200–300Reasonable priceSewer cleaning
Rick4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Jon was courteous and professional. He had the problem fixed in no time.

Paid $200–300Reasonable priceSewer cleaning
Dale1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Ryan was very professional and knowledgeable he knew exactly what to do and did the job right and made sure the job was completed also very friendly and he loves dogs he made a friend with my dog thank you for your service

Sewer cleaning
Philip3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Great service, friendly workers. We only use T-Mark, and they’ve always been willing to answer any questions or concerns. Great company to work with!

Paid $900–1,000Reasonable priceSewer cleaning
BrianLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

We never realized that our first call to T-Mark would be one of the smartest things we ever did. We have used them for a number of projects and every time we are blown away by their professionalism. Brian Sinclair and team were amazing this morning in this weather.

Paid $1,000+Great priceSewer cleaning
Carol7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

T-Mark has consistently provided me with great service and friendly, competent service reps!

Paid $100–200Great priceSewer cleaning

Show more sewer cleaning reviews (48 more) →

Price

$239-26% vs typical sump pump installation services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 36%Reasonable 55%Overpriced 3%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system maintenance198$19–$192
Heating system repair174$57–$667
Drain cleaning160$158–$292
Heating system maintenance144$19–$148
A/C system maintenance134$26–$271
Plumbing pipe repair125$305–$992
Water heater installation102$1.1k–$2.1k
Toilet repair95$209–$493

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