iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%52+33Reliability 28%31+8.8Replies to reviews 8%55+4.5Craft & service penalty54−4.6Experts Score= 42Not enough data for value; its weight is shared by the others.Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.42SCORE
CGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#142 of 144 personal trainersiPosition by Experts Score among all companies we track in this category. · better than 1%
4.5★★★★★339 Google reviews · 23 photos
84%five-star reviews
4.90★last 12 monthsiAverage stars on reviews from the last 12 months only.
9.8%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate T3 Fitness 4.5 out of 5 based on 339 reviews, with the owner responding to 49 percent of them. Customers frequently praise the facility’s cleanliness, diverse amenities, and welcoming community atmosphere, noting that staff are friendly and helpful. However, several low-star reviews criticize the membership cancellation process for lacking transparency regarding notice periods and continued billing issues.
Google rating: 4.5 out of 5 from 339 reviews (84% five-star).
Reviews on this page: 339 Google reviews (244 with written comments, 7 with photos).
Owner responses: the business replied to 49% of reviews.
Most recent review: September 27, 2026.
Service: Personal Trainer serving Moody, Texas.
Data from Google, last updated October 28, 2026.
Score profile vs other personal trainers
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
T3 FitnessPersonal Trainers median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.T3 Fitness: 52/100 on this factor. Category median: 96.C
52
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.T3 Fitness: 31/100 on this factor. Category median: 96.D
31
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.T3 Fitness: 54/100 on this factor. Category median: 100.C
54
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 97.–
–
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.T3 Fitness: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.T3 Fitness: 55/100 on this factor. Category median: 65.C
55
Bar = this company · dark tick = category median.
Star ratings
339 Google reviews we collected
4.5of 5
5 stars28484%
4 stars93%
3 stars41%
2 stars41%
1 star3811%
Praise vs complaints
Phrases our text analysis found in 244 written reviews
90%praise
Praise20290%
Complaints2310%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude10044%
Would recommend4219%
Price & value2411%
Quality & results2310%
Honesty & trust167%
Communication115%
Speed & response94%
What customers talk about
We read 244 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Wellness center for boot camp and general fitness training designed by creative owner Ike Shaw with very professional local staff and pleasant atmosphere.”
“I spoke with Dawn (she was not helpful), she said she would research my account and give me a call back.”
“Highly recommend anyone check The Gym out for your new workout home!”
“I DON'T RECOMMEND BE AWARE”
“😂 The personal training was flexible with my schedule, pricing was very reasonable, and the support/accountability made a huge difference in sticking with it.”
“Absolute predatory, OVERPRICED contract that is impossible to cancel!”
“They do a wonderful job keeping this place clean for all the members and guests.”
“HORRIBLE SCANDALOUS PEOPLE!”
“Most importantly, it's clear that the owner genuinely cares about both the members and the local community.”
“First, my bank cancelled my debit card for fraudulent charges, thus, resulting a day late for my monthly auto pay.”
“Yarley took her time giving us a detailed tour, answered all our questions, and made us feel genuinely welcome.”
“The mobile app is also easy to use and makes signing up for classes quick and convenient.”
People customers mention
Ike21 reviews
Temple16 reviews
Shaw8 reviews
Gym8 reviews
Crunch4 reviews
County3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
GGloriaLocal Guide · 51 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
This gym is hands down the best in town and you will absolutely love joining this community. The atmosphere here is completely different from any other gym I've ever been to, making it an incredible place to work out. They offer top-tier amenities including a sauna, immaculate showers, the best massage chairs, and…
MMargaretLocal Guide · 71 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Wellness center for boot camp and general fitness training designed by creative owner Ike Shaw with very professional local staff and pleasant atmosphere.
HHarley18 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
I would recommend this gym! First time walking in today and the girl at the front desk was so nice and inviting. I’m more awkward then two left feet but she made me feel very uncomfortable and answered all the questions I had! I’m getting a membership most definitely. everyone I came in contact with was nice and also very equipped gym for all your needs
CCameronLocal Guide · 16 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Great customer service and awsome people. They have everything you could want and more. Ike shaw the owner is awesome and his staff is too. Bailee Tucker rocks and is always willing to help with any issues. The best gym in world. If you haven't checked it out yet you definitely should stop in for a tour.
ZZach8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Anyone looking for a place to start working out, or maybe a new home gym, this is the best place in town! Ike the owner is a great person and does so much for the community, so it’s a great locally owned business to support! They have loads of group classes to pick from, free weights, hammer strength and much more.…
LLindsey4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Awesome gym & such a welcoming environment. The staff is always friendly and willing to help out with any questions. The equipment is extremely nice & there’s a wide variety of options. The classes are super upbeat also. Highly recommend anyone check The Gym out for your new workout home!
This gym is hands down the best in town and you will absolutely love joining this community. The atmosphere here is completely different from any other gym I've ever been to, making it an incredible place to work out. They offer top-tier amenities including a sauna, immaculate showers, the best massage chairs, and flawless cleaning services that keep the facility spotless at all times. On top of that, they provide the best childcare, which is a huge plus. Aside from the excellent equipment, my absolute favorite part is the variety of group fitness classes like bootcamp, HighFit, spin, and yoga. You should definitely come check them out for yourself because the staff is fantastic and they will work out a great membership deal for you!
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Margaret McInroeLocal Guide · 71 reviewsiTotal number of Google reviews Margaret has written across all businesses on Google Maps, not just this one.
Wellness center for boot camp and general fitness training designed by creative owner Ike Shaw with very professional local staff and pleasant atmosphere.
Response from the owner · a month ago
Thank you so much for the kind words, Margaret! We’re glad you’re enjoying the atmosphere, training, and the experience our team works hard to provide. Ike puts a lot of thought into creating a facility that offers something for everyone, and we truly appreciate you recognizing that. Thank you for being part of the T3 community!
Bailee Tucker | General Manager
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Caleb Russell2 reviewsiTotal number of Google reviews Caleb has written across all businesses on Google Maps, not just this one.
Great gym, better pricing, best bang for your buck in temple- Belton area.
Response from the owner · a month ago
Thank you so much for the great review! We truly appreciate you recognizing the value T3 offers and the work our team puts into creating a great experience for our members. We’re proud to be a locally owned gym that offers a lot without compromising on the quality of the facility or service. Thank you for recommending T3 to others in the Temple-Belton area!
Bailee Tucker | General Manager
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Harley18 reviewsiTotal number of Google reviews Harley has written across all businesses on Google Maps, not just this one.
I would recommend this gym! First time walking in today and the girl at the front desk was so nice and inviting. I’m more awkward then two left feet but she made me feel very uncomfortable and answered all the questions I had! I’m getting a membership most definitely. everyone I came in contact with was nice and also very equipped gym for all your needs
Response from the owner · a month ago
Thank you so much for the kind words and for giving T3 a chance on your first visit! We’re so glad to hear that Yarely made you feel welcomed and comfortable from the moment you walked in. That’s exactly the experience we want everyone to have, especially when visiting a new gym. We’ll be sure to pass along your kind words to her and the rest of the team. We’re happy you're here!
Bailee Tucker | General Manager
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Mohamed Elgouhari3 reviewsiTotal number of Google reviews Mohamed has written across all businesses on Google Maps, not just this one.
Thank you so much for the great review! We’re glad you’re enjoying the clean facility and quality equipment. We appreciate you choosing T3 and taking the time to share your experience!
Bailee Tucker | General Manager
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Cameron TuckerLocal Guide · 16 reviewsiTotal number of Google reviews Cameron has written across all businesses on Google Maps, not just this one.
Great customer service and awsome people. They have everything you could want and more. Ike shaw the owner is awesome and his staff is too. Bailee Tucker rocks and is always willing to help with any issues. The best gym in world. If you haven't checked it out yet you definitely should stop in for a tour.
Response from the owner · a month ago
Thank you so much for the amazing review! We truly appreciate your kind words about our staff and the gym. It means a lot to hear that you’ve had such a positive experience, and I especially appreciate the shoutout. Ike has worked hard to create a gym where people can find everything they need while still feeling welcomed and supported. Thank you for recommending T3 and for being part of our community!
Bailee Tucker | General Manager
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Zach Branch8 reviewsiTotal number of Google reviews Zach has written across all businesses on Google Maps, not just this one.
Anyone looking for a place to start working out, or maybe a new home gym, this is the best place in town! Ike the owner is a great person and does so much for the community, so it’s a great locally owned business to support! They have loads of group classes to pick from, free weights, hammer strength and much more. I managed gyms for many years and it’s so hard to keep them clean. They do a wonderful job keeping this place clean for all the members and guests. Highly recommend checking out this gym!
Response from the owner · a month ago
Thank you so much for such a thoughtful review, Zach! It means even more coming from someone who has managed gyms and understands how much work goes into creating a clean, welcoming, and well-rounded facility. We’re so glad you’ve noticed the effort our team puts into keeping T3 clean and making sure our members and guests have everything they need. We truly appreciate your support of Ike, our staff, and T3 as a locally owned business. Thank you for recommending us!
Bailee Tucker | General Manager
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Lindsey Blair4 reviewsiTotal number of Google reviews Lindsey has written across all businesses on Google Maps, not just this one.
Awesome gym & such a welcoming environment. The staff is always friendly and willing to help out with any questions. The equipment is extremely nice & there’s a wide variety of options. The classes are super upbeat also. Highly recommend anyone check The Gym out for your new workout home!
Response from the owner · 3 months ago
Thank you so much for the wonderful review! We’re glad you’re enjoying the welcoming environment, our team, the variety of equipment, and the energy of our classes. It means a lot that you’d recommend T3 as a workout home, and we truly appreciate your support.
Bailee Tucker | General Manager
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Marcus Magana2 reviewsiTotal number of Google reviews Marcus has written across all businesses on Google Maps, not just this one.
I’ve had a great experience at T3 Fitness. Ike Shaw and the entire team do an awesome job creating a welcoming, positive, and motivating environment. Everyone there is encouraging, knowledgeable, and truly cares about helping you improve. I highly recommend T3 Fitness to anyone looking for a great place to train and be around good people.
Response from the owner · 3 months ago
Thank you so much for the kind words! We’re glad you’ve had such a great experience with Ike and the entire team. Creating a welcoming, positive, and motivating environment where people feel supported is exactly what we strive for every day. We truly appreciate your recommendation!
Bailee Tucker | General Manager
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Dustin Pearson3 reviewsiTotal number of Google reviews Dustin has written across all businesses on Google Maps, not just this one.
Great gym and environment. If you are looking for a great gym with a great support system and amazing trainers this is the one for you.
Response from the owner · 3 months ago
Thank you so much for the recommendation! Helping our members feel encouraged and supported throughout their fitness journey is what T3 is all about. We truly appreciate your support!
Bailee Tucker | General Manager
