Clothing alteration service · Kenner, LA · reviewed since 2017
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%65+35.5Reliability 24%46+11.2Value 14%95+13.4Replies to reviews 7%27+1.9Craft & service penalty99−0.1Experts Score= 62Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.62SCORE
BGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#12 of 19 sewing servicesiPosition by Experts Score among all companies we track in this category. · better than 39%
4.7★★★★★49 Google reviews · 24 photos
90%five-star reviews
10%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Tailoring & Alterations By Ingris 4.7 out of 5 based on 49 reviews, with the owner responding to 16% of them. Customers frequently praise the quality of sewing work, friendly communication, and ability to handle complex alterations like wedding dresses quickly. However, several low-star reviews describe instances where the shop was closed during posted hours, leaving customers unable to reach staff by phone or email to retrieve finished garments on time.
Google rating: 4.7 out of 5 from 49 reviews (90% five-star).
Reviews on this page: 49 Google reviews (34 with written comments, 1 with photos).
Owner responses: the business replied to 16% of reviews.
Most recent review: February 24, 2025.
Service: Sewing Service serving Kenner, Louisiana.
Data from Google, last updated October 29, 2026.
Score profile vs other sewing services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
This companySewing Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Tailoring & Alterations By Ingris: 65/100 on this factor. Category median: 77.B
65
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Tailoring & Alterations By Ingris: 46/100 on this factor. Category median: 69.C
46
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Tailoring & Alterations By Ingris: 99/100 on this factor. Category median: 99.A
99
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Tailoring & Alterations By Ingris: 95/100 on this factor. Category median: 85.A
95
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Not enough reviews for this factor yet. Category median: 100.–
–
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Tailoring & Alterations By Ingris: 27/100 on this factor. Category median: 46.D
27
Bar = this company · dark tick = category median.
Star ratings
49 Google reviews we collected
4.7of 5
5 stars4490%
4 stars12%
3 stars00%
2 stars12%
1 star36%
Praise vs complaints
Phrases our text analysis found in 34 written reviews
97%praise
Praise3197%
Complaints13%
Topic share
How often each topic comes up in the written reviews
5topics
Quality & results1031%
Would recommend1031%
Staff & attitude516%
Speed & response413%
Price & value39%
What customers talk about
We read 34 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Excellent work, definitely recommended for your custom-made, elegant, and fashionable clothing needs.”
“Excellent seamstress, I recommend her without hesitation, very responsible 🥰😘💓”
“😍 Professionalism, punctuality, and above all, a job well done.”
“Excellent service and very punctual, I can have my clothes tailored to your measurements.”
“I love her work; she has a lot of experience, and I think her prices are very fair because she knows her stuff and what she's doing.”
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Tailoring & Alterations By Ingris for 2 kinds of job. Pick one to see what they paid and said.
NNicole7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
I came here after a quick google search.. I was panicking bc a different alterations place wouldn’t do the work I needed for my daughters dress. When I came here she was more than willing to do everything to make my daughters dress fit and it was so beautiful. She practically had to remake the dress but my daughter…
AAna3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Es Sra muy completa con la confección de ropa a la. Medida no dude en vicitarle
CClaudia2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
La mejor de todas🥰 si quieres lucir bella estas en el lugar indicado ✅️ recomendada 100%
DDcLocal Guide · 27 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
Excelente trabajo definitivamente recomendada para tus trabajos hechos a medida en ropa de vestir, elegante y a la moda.
AAaron5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★
I was told my suit jacket would be ready of the 22nd of July. It is the 27th and no one is at the store during scheduled hours and no one is answering the phone. I am going out of town and need the jacket but I have no way of getting it. This is very unethical, be cautious when using this tailor.
EEllen1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★
We have been trying to get in touch with you for a week now to pick up a suit coat left for tailoring. The shop has been closed every time we drive by during your posted hours, nobody is answering the phone, nobody is responding to emails or messages on social media. Please tell me how to get in touch with someone…
I came here after a quick google search.. I was panicking bc a different alterations place wouldn’t do the work I needed for my daughters dress. When I came here she was more than willing to do everything to make my daughters dress fit and it was so beautiful. She practically had to remake the dress but my daughter was set on this particular one. She did an excellent job. I highly recommend.
M
Maria Argueta1 reviewiTotal number of Google reviews Maria has written across all businesses on Google Maps, not just this one.
I was told my suit jacket would be ready of the 22nd of July. It is the 27th and no one is at the store during scheduled hours and no one is answering the phone. I am going out of town and need the jacket but I have no way of getting it. This is very unethical, be cautious when using this tailor.
E
Ellen Shank1 reviewiTotal number of Google reviews Ellen has written across all businesses on Google Maps, not just this one.
We have been trying to get in touch with you for a week now to pick up a suit coat left for tailoring. The shop has been closed every time we drive by during your posted hours, nobody is answering the phone, nobody is responding to emails or messages on social media. Please tell me how to get in touch with someone to arrange picking up the suit jacket, it is needed for officiating a wedding and we leave in 4 days.
