Customers praise the home-based boarding service for its flexible scheduling, daily photo updates, and careful management of dog introductions in a large yard. Reviewers note that the owner maintains a low-crate environment and provides regular communication to reassure owners during their absence. However, one-star reviews highlight dissatisfaction with fee policies when last-minute cancellations or emergency health issues arise, suggesting potential friction regarding payment terms.
Google rating: 4.8 out of 5 from 58 reviews (95% five-star).
Reviews on this page: 58 Google reviews (51 with written comments, 3 with photos).
Owner responses: the business replied to 95% of reviews.
Most recent review: June 28, 2026.
Service: Pet Sitter serving Frederick, Maryland.
Data from Google, last updated November 3, 2026.
Star ratings
58 Google reviews we collected
4.8of 5
5 stars5595%
4 stars12%
3 stars00%
2 stars00%
1 star23%
Praise vs complaints
Phrases our text analysis found in 51 written reviews
98%praise
Praise5298%
Complaints12%
Topic share
How often each topic comes up in the written reviews
7topics
Would recommend1528%
Staff & attitude1325%
Communication815%
Quality & results611%
Honesty & trust59%
Speed & response36%
Price & value36%
What customers talk about
We read 51 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“We highly recommend Tailwagger Inn to anyone looking for a caring, home-like alternative to traditional boarding.”
“I am very picky about who and where my dog stays with, as he’s a very sensitive sweet dog.”
“She answered all of our questions, sent daily updates and photos, and took wonderful care of our high-energy pup.”
“She does an exceptional job at caring for pups like they are her own.”
“My husband and I recently moved to Maryland and had a last-minute international work trip, so we needed someone we could trust with our rescue dog.”
“My dog, Sierra, has two speeds, off and FAST, so she can be a bit of a handful.”
“The hour-long drive to her place is well worth it, and we are already planning our fur babies' next stay!”
People customers mention
Deb24 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Tailwaggers Inn will now be an essential part of my vacation planning. Debra makes it extremely easy to not feel stressed worrying about my pup during vacation. I will absolutely use her services again, Max loved it!
Price assessment: Reasonable price
Services: Dog sitting (in-home)
Response from the owner · 4 months ago
We’re so happy to have hosted Max for his very first sleepover! While staying at the inn he made fast friends with all of the pups, but showed a special fondness towards the smallest and yet oldest guest, while he was the gentle giant of all.
I’m glad we were instrumental in you having a stress free vacation!
L
Lexi Windsor7 reviewsiTotal number of Google reviews Lexi has written across all businesses on Google Maps, not just this one.
I was in need of last minute dog boarding after my original plans fell through, and I am so glad I was able to find Deb. She was flexible and took my dog Finley in on short notice. You can tell Deb really knows how to work with dogs and make sure they are comfortable. Finley has a great time and will be returning! So glad to have someone like Deb near by.
Price assessment: Reasonable price
Response from the owner · 4 months ago
Thank you for trusting us with Finley’s very first sleepover. It was most fulfilling to see her leave her insecurities behind to explore what we often call “the first day of Kindergarten!” A+!
L
Lauren Hartman1 reviewiTotal number of Google reviews Lauren has written across all businesses on Google Maps, not just this one.
My husband and I recently moved to Maryland and had a last-minute international work trip, so we needed someone we could trust with our rescue dog. Since we adopted him less than a year ago, we were nervous about traditional boarding facilities where dogs spend a lot of time crated. From our first meet-and-greet, we felt completely at ease. She answered all of our questions, sent daily updates and photos, and took wonderful care of our high-energy pup. We especially loved that he was only crated at night and got to socialize and play throughout the day. He had such a great time that he barely seemed ready to leave! We highly recommend Tailwagger Inn to anyone looking for a caring, home-like alternative to traditional boarding.
Price assessment: Great price
Services: Other pet boarding
Response from the owner · 4 months ago
Thank you for trusting us with your sweet high energy pup while you traveled last minute to Sweden. It was a win-win visit as each of the dogs helped to entertain and tire-out eachother for a nice deep bedtime sleep. Always welcome back again!
J
Jesse Dill6 reviewsiTotal number of Google reviews Jesse has written across all businesses on Google Maps, not just this one.
We have two hounds who we've boarded at TailWaggers several times, and we've always been very satisfied with the care they've gotten there. Deb provides multiple photo updates during long stays, as well as information on any important things to know about their behavior (whether it's how they're eating, playing with others, general energy levels, and so on.)
Services: Other pet boarding
Response from the owner · 4 months ago
It’s always been a pleasure to have your adorable hounds stay with us and add comic relief for all. Thank you for trusting us with your family.
J
Jessica O’Hearn1 reviewiTotal number of Google reviews Jessica has written across all businesses on Google Maps, not just this one.
I am very picky about who and where my dog stays with, as he’s a very sensitive sweet dog. He has absolutely LOVED his stays at TailWaggersInn!! I cannot say enough good things. Deb texts with updates on how he’s acclimating and pictures of him playing with the other dogs while he’s there and it puts us so at ease while we are traveling. Deb is so good with dogs and understands dog behavior well which makes it such a trustworthy place for our dog to stay. He always comes back healthy, happy, and sleeps well after so much play and excitement. I will book with TailWaggersInn as long as we are in Frederick!!
Price assessment: Great price
Services: Dog sitting (in-home)
Response from the owner · 5 months ago
Awww, thank you so much. While at first glance you see a tall solid lean male, the more time spent with him brings out the cuddly soft loving and gentle boy that’s inside. He’s welcome back anytime!
A
Amanda Murphy6 reviewsiTotal number of Google reviews Amanda has written across all businesses on Google Maps, not just this one.
Deb is amazing! She does an exceptional job at caring for pups like they are her own. She sent picture updates the whole team we were gone. Our pup started wagging his tail and couldn’t wait to see her again when we arrived. She will always be our go to for pup vacation!
Response from the owner · 6 months ago
We love reunions with lots of tail wagging, as it often foretells of our tailwagger guest’s happy stay.
D
Deborah Urian8 reviewsiTotal number of Google reviews Deborah has written across all businesses on Google Maps, not just this one.
Deb was just awesome with our 5mo old mini golden doodle. Her updates allayed all of my fears. I knew she was in very good hands. Already have planned our next stay! Can’t say enough great things about Deb and her care! Highly recommend!
Response from the owner · a year ago
Thanks so much for your raving review! We love watching your little girl grow up with us!
S
Samantha Manganaro13 reviewsiTotal number of Google reviews Samantha has written across all businesses on Google Maps, not just this one.
Deb at Tailwaggers is amazing! So glad to have found somewhere our pup can stay and get treated like part of the family. Paploo is a small dog and loved his stay. Deb vets the dogs to ensure everyone is safe and lets your dog interact with others and stay out of crate as much as possible. We got pics every day and updates Great experience!!! Will be back!
Response from the owner · a year ago
Four month old Paploo was a pleasure to care for, and loved by all guests on up to our 18 year old toy poodle guest who was stimulated by Paploo’s energy.
P
Patrick OhsannLocal Guide · 12 reviewsiTotal number of Google reviews Patrick has written across all businesses on Google Maps, not just this one.
What a great way for our cavalier to spend 9 days! He had a nice mix of dog friends to spend his time with and Deb takes great care of them all. He loved his time at TailWaggers.
Response from the owner · a year ago
Thanks so much for the first-time stay raving review! Snoopy is a delight and welcome back anytime!
E
Eric Long2 reviewsiTotal number of Google reviews Eric has written across all businesses on Google Maps, not just this one.
Deb at Tailwaggers Inn was amazing. She accommodated our travels plans out of Dulles so we could be with our pup as much before/after our trip. Communication was great and sent us photos. She takes pride in making sure a stay is a good fit and we appreciate what she did for us and our dog!
Response from the owner · a year ago
Thanks for your review Eric. I’m glad we could accommodate you with your travel plans returning home to Ohio from your Rome trip.
