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Tailwaggers911

Animal rescue service · Grafton, WI · reviewed since 2024

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%78+18.9Value 14%100+14.1Replies to reviews 7%63+4.5Momentum penalty84−1.6Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#241 of 342 wildlife removal servicesPosition by Experts Score among all companies we track in this category. · better than 30%
4.9 ★★★★★ 97 Google reviews · 24 photos
97%five-star reviews
4.79★last 12 monthsAverage stars on reviews from the last 12 months only.
3.6%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
1%reviews answered by the owner
Oct 2026latest review

Tailwaggers911 at a glance

Google reviewers rate Tailwaggers911 4.9 out of 5 based on 97 reviews, with the owner responding to only 1% of them. Customers frequently describe the adoption and fostering processes as organized, smooth, and supported by clear, quick communication and helpful volunteers. The organization is noted for providing comprehensive post-adoption support, including medical care and trial periods to ensure a proper fit. The primary criticism found in lower-rated feedback concerns the high adoption fees, which some individuals feel are prohibitive for those with limited income.

  • Google rating: 4.9 out of 5 from 97 reviews (97% five-star).
  • Reviews on this page: 97 Google reviews (78 with written comments, 21 with photos).
  • Owner responses: the business replied to 1% of reviews.
  • Most recent review: October 29, 2026.
  • Service: Wildlife serving Grafton, Wisconsin.

Data from Google, last updated November 6, 2026.

Score profile vs other wildlife removal services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and satisfaction; weakest: replies to reviews.

Satisfaction87Reliability78Craft & service–Value100Momentum84Replies to reviews63Satisfaction: 87 (median 92)Reliability: 78 (median 90)Value: 100 (median 100)Momentum: 84 (median 100)Replies to reviews: 63 (median 89)
Tailwaggers911Wildlife Removal Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Tailwaggers911: 87/100 on this factor. Category median: 92.A
87
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Tailwaggers911: 78/100 on this factor. Category median: 90.B
78
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 97.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Tailwaggers911: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Tailwaggers911: 84/100 on this factor. Category median: 100.A
84
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Tailwaggers911: 63/100 on this factor. Category median: 89.B
63

Bar = this company · dark tick = category median.

Star ratings

97 Google reviews we collected

  • 5 stars9497%
  • 4 stars00%
  • 3 stars00%
  • 2 stars11%
  • 1 star22%

Praise vs complaints

Phrases our text analysis found in 78 written reviews

  • Praise7196%
  • Complaints34%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price754%
  • Reasonable646%
  • Overpriced00%
  • Not sure00%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude2331%
  • Would recommend1622%
  • Quality & results1318%
  • Communication1115%
  • Speed & response79%
  • Price & value23%
  • Honesty & trust23%

What customers talk about

We read 78 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “…numbers of people to contact, and all the volunteers were extremely helpful and nice!…”
  • “So if you are considering adoption I would certainly recommend them.”
  • “My first time working with Tailwaggers and its been a great experience.”
  • “Great communication and support as you transition your new dog home and quick responses to any questions.”
  • “The volunteers were incredibly kind, responsive, and took the time to answer all of my questions, making sure the adoption was the right fit for both…”
  • “As for the cost of adoption, they are in the ballpark especially given the vet bills they have.”
  • “From the very beginning, the adoption process was smooth, organized, and filled with genuine care.”

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

Kasi1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Amazing group of people who care so deeply for dogs!! We are newer to this organization. We adopted our first dog in January and have since decided to try out fostering. Everyone is incredibly kind and helpful. I couldn’t have asked for better experiences with adopting or fostering. Truly amazing!

Danielle8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

My first time working with Tailwaggers and its been a great experience. Great communication and support as you transition your new dog home and quick responses to any questions. LOVE this is not a shelter, their dogs go straight into foster homes.

MeganLocal Guide · 80 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

We love Tailwaggers! We rescued our sweet girl Maddie! Couldn’t imagine our life without her! They made sure she had all of the care needed before finalizing adoption as she had some complications when making her way here. We are so lucky to have her and thankful for Tailwaggers and all of the volunteers who put the work in!

dgyLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 weeks ago★★★★★

These people can't love dogs anymore! They are so loving and make sure that the dogs get to the home that they will be loved the most. They truly DO everything in their power to give these dogs the right home. If they need special training or medical care, whatever it may be they are willing to take on the…

Reasonable price
Cheryl8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Very positive experience! They worked with me to adopt from out of state! Great communication, very fun gotchya day. Given a folder with all of her information, vet, vaccinations, spay, anything she still needed, a bag with a blanket and toys, flea and tick tablet, pro-biotic meds for first three meals, numbers of…

Customer photo from Cheryl's review
Great price
Jill6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I was trying to help my parents get a new dog since they no longer had one, my mother was getting bored and having a dog keeps her active since she is retired. It took a little patience finding one. We even tried the humane society’s and had no luck due to many rude ppl there. We are so happy with him. I’m really…

Customer photo from Jill's reviewCustomer photo from Jill's review

Photos

Customer reviews

4.9 ★★★★★ 97 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Kasi Schroeder1 reviewTotal number of Google reviews Kasi has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Amazing group of people who care so deeply for dogs!! We are newer to this organization. We adopted our first dog in January and have since decided to try out fostering. Everyone is incredibly kind and helpful. I couldn’t have asked for better experiences with adopting or fostering. Truly amazing!

Danielle Adriaenssens8 reviewsTotal number of Google reviews Danielle has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

My first time working with Tailwaggers and its been a great experience. Great communication and support as you transition your new dog home and quick responses to any questions. LOVE this is not a shelter, their dogs go straight into foster homes.

Megan LecherLocal Guide · 80 reviewsTotal number of Google reviews Megan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We love Tailwaggers! We rescued our sweet girl Maddie! Couldn’t imagine our life without her! They made sure she had all of the care needed before finalizing adoption as she had some complications when making her way here. We are so lucky to have her and thankful for Tailwaggers and all of the volunteers who put the work in!

dgy lvrLocal Guide · 14 reviewsTotal number of Google reviews dgy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

These people can't love dogs anymore! They are so loving and make sure that the dogs get to the home that they will be loved the most. They truly DO everything in their power to give these dogs the right home. If they need special training or medical care, whatever it may be they are willing to take on the responsibility, and will follow up. And they accept you as part of the TW family and will continue to help anyway they can! A GREAT place to adopt a dog.

  • Price assessment: Reasonable price
Cheryl Cable8 reviewsTotal number of Google reviews Cheryl has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very positive experience! They worked with me to adopt from out of state! Great communication, very fun gotchya day. Given a folder with all of her information, vet, vaccinations, spay, anything she still needed, a bag with a blanket and toys, flea and tick tablet, pro-biotic meds for first three meals, numbers of people to contact, and all the volunteers were extremely helpful and nice!

  • Price assessment: Great price
Jill f6 reviewsTotal number of Google reviews Jill has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I was trying to help my parents get a new dog since they no longer had one, my mother was getting bored and having a dog keeps her active since she is retired. It took a little patience finding one. We even tried the humane society’s and had no luck due to many rude ppl there. We are so happy with him. I’m really good at picking out really great dogs for our families. I’d definitely recommend this place to anyone! And when it comes time to get another dog for myself, I’ll be adopting from Tailwaggers911!! Thank you all so much for all the work you do!!

Mary Jo Robinson5 reviewsTotal number of Google reviews Mary has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very well organized pet rescue we brought maple home today. Thank you tailwaggers 911 & all your volunteers you are rock stars

Emilie Schuster2 reviewsTotal number of Google reviews Emilie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Second time I am adopting a dog from this rescue; the first being 9.5years ago and the most recent is in the process. My first rescue was one of the most loving dogs I’ve ever met and she was my sidekick until the day she crossed the rainbow bridge. My second dog from them came up from Texas this past week and again, I have found another sweet, sweet girl who gets along great with my current dog. I couldn’t be happier with this rescue!

gaby8 reviewsTotal number of Google reviews gaby has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

⭐⭐⭐⭐⭐ I can’t say enough wonderful things about Tailwaggers 911 Rescue. From the very beginning, the adoption process was smooth, organized, and filled with genuine care. The volunteers were incredibly kind, responsive, and took the time to answer all of my questions, making sure the adoption was the right fit for both me and my new pup. It’s clear that everyone at Tailwaggers 911 truly loves what they do. They go above and beyond to ensure every dog is healthy, safe, and matched with a loving forever home. Thanks to them, I was able to welcome an amazing rescue dog into my family, and I couldn’t be happier. If you’re looking to adopt, I wholeheartedly recommend Tailwaggers 911 Rescue. Their dedication, compassion, and commitment to saving dogs’ lives are truly inspiring. Thank you for everything you do and for giving so many dogs a second chance at the life they deserve! 🐾❤️

Patricia ShezLocal Guide · 14 reviewsTotal number of Google reviews Patricia has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Adopting our dog Gator (now Tato) from Tailwaggers911 was just an amazing experience. The volunteers were so organized in getting the kennels out of their van after a very long trip. My heart skipped a beat when I saw Tato! If you are looking to adopt a dog, please consider Tailwaggers911. I will forever appreciate them for our Tato and if anyone wants to adopt, please consider Tailwaggers911! Highly recommend. 10 stars!

  • Price assessment: Great price

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