Analyzing 10,199,56510.2M ReviewsFor 28,86728.9K Experts
Google reviewers rate Take 5 Oil Change 4.8 out of 5 based on 1290 reviews, with the owner responding to 93% of feedback. Customers frequently describe the oil change, coolant, and filter services as quick, professional, and friendly, noting that staff explain procedures clearly and handle vehicles efficiently. However, several low-star reviews cite high pricing, unexpected additional charges, and instances of customers feeling ignored or waiting long periods without acknowledgment.
Data from Google, last updated November 11, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and momentum; weakest: value.
Bar = this company · dark tick = category median.
1,290 Google reviews we collected
Phrases our text analysis found in 1,034 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 1,034 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Very pleased with the service and the friendly staff.”
“everyone here is always so kind, and its always so quick!”
“Then he took forever to put it back when most of the time other places have no issue popping it in and out.”
“Never been to the Idaho falls location but Zach and the team maintains the excellent service and experience I’ve come to expect from this chain.”
“Worst place to take a vehicle to would not recommend One of the employees doesn’t know the differences between a fuel filter and an oil filter.”
“Zach was very helpful and informative, prices were fair especially with their discount coupon they offer on their website.”
“The privilege of dealing with overpriced services and people who apparently don’t know what the hell they’re doing?”
“Service was fast and great, I have no idea what I’m doing with my car they explained it in ways to help me understand.”
“The team is always professional and kind, work gets done quickly, highly recommended!”
“…g advantage of a teenager, 140$ for an oils change, that’s such crap, never again, going to start taking a stand against these crazy prices, better to…”
“Extremely affable and professional people, with quick and honest work.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Take 5 Oil Change for 5 kinds of job. Pick one to see what they paid and said.
Awesome crew! The guys were all very professional, courteous, and knowledgeable. Excellent service
everyone here is always so kind, and its always so quick! Oakley and Zach helped me tonight, they were super helpful and polite, and took great care of me and my car!
I always love going to take 5. Never been to the Idaho falls location but Zach and the team maintains the excellent service and experience I’ve come to expect from this chain. Thank you for being here and maintaining what I come to find from take 5. You were great!
I always get treated kindly at take 5. I went in for an oil change a few months ago and since then i have had to get my coolant checked twice. They topped it off no problem. Answered any questions I had and were sincere
I will NEVER recommend Take 5 Oil Change to anyone again. 🙄 Their prices are ridiculous, their customer service is absolute trash, and the level of incompetence I experienced is honestly unbelievable. I even used a $30 coupon, and somehow my total STILL came out to $100! Like, are you kidding me?! 🤦♀️ What…
Service was fast and great, I have no idea what I’m doing with my car they explained it in ways to help me understand. Not to mention fast
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 328 | — |
| Air & cabin filter replacement | 116 | — |
| Tires | 28 | — |
| Auto engine diagnostic | 12 | — |
| Steering & suspension repair | 2 | — |
4.8 ★★★★★ 1,290 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Very pleased with the service and the friendly staff.
Thank you, jodie hackworth, for the 5-star rating and review! We’ll be sure to pass this along to the team—thanks for trusting us with your vehicle.
Fast and easy
Thanks for the 5-star rating and review, Jaylee Jackson! We're happy our fast and friendly service lived up to your expectations. We can’t wait to see you again for your next oil change!
Awesome crew! The guys were all very professional, courteous, and knowledgeable. Excellent service
Thank you, Nick Davis, for the 5-star rating and review! We’ll be sure to pass this along to the team—thanks for trusting us with your vehicle.
Basically paying a convince fee is this type of service center. My critiques are the price and you end up paying an extra $40 dollars for the total cost for me because I paid for more expensive oil. Sales pitch was higher price oil goes farther they stated 10,000 miles. They should give a better deal for tire rotation, or include it for that price. Anyway, I needed an oil change, found a $30 coupon. (Pay attention though that coupon is only for top of the line oil change minimum $ 99. Nice and convenient though, It's just like Jiffy Lube, 15 min oil change and don't have to leave the vehicle. Unfortunately for me and cost purposes my Subaru Impreza uses full synthetic oil OW-20 Which is always going to be cleaner and more expensive than regular conventional oil. Service was good, the crew was younger, just need to be a bit more honest. I went ahead and spent $13 more dollars and got almost the top of the line synthetic oil change. It cost $113 minus the $30 coupon ended up $99. If you're looking for something less spendy. Try your luck at Walmart, but guaranteed you need an appointment and they take forever. But half the price of this place. I could have paid $67 for Mobile 1 high mileage synthetic there. And got my tires rotated for free because I purchased them there.
way too expensive, and I used a 25% off coupon…
Hi Juli Winchester, thanks for taking the time to leave a review. We're sorry to hear part of your visit didn't meet expectations. So that we can look into this further, please reach out to [email protected] with your name, phone number, email address, VIN number, and a few details about your visit and our team will follow up with you.
everyone here is always so kind, and its always so quick! Oakley and Zach helped me tonight, they were super helpful and polite, and took great care of me and my car!
Thanks for the 5-star rating and review, sam c! We're happy our fast and friendly service lived up to your expectations. We can’t wait to see you again for your next oil change!
I always love going to take 5. Never been to the Idaho falls location but Zach and the team maintains the excellent service and experience I’ve come to expect from this chain. Thank you for being here and maintaining what I come to find from take 5. You were great!
Hi Orrin Thompson, this made our day—thanks for the kind words and for being part of the Take 5 family.
Quick and easy love it
Thanks for the 5-star rating and review, Heather Pearson! We're happy our fast and friendly service lived up to your expectations. We can’t wait to see you again for your next oil change!
Super helpful!
Thank you, Soraya Mejia, for the 5-star rating and review! We’ll be sure to pass this along to the team—thanks for trusting us with your vehicle.
I always get treated kindly at take 5. I went in for an oil change a few months ago and since then i have had to get my coolant checked twice. They topped it off no problem. Answered any questions I had and were sincere
Hi Nichole Lamb, this made our day—thanks for the kind words and for being part of the Take 5 family.
Analyzing 10,199,56510.2M ReviewsFor 28,86728.9K Experts
