Google reviewers rate Tangles Hair Studio & Day Spa 4.7 out of 5 based on 127 reviews. Clients frequently praise the friendly staff, professional atmosphere, and affordable pricing for services including haircuts, color, nails, and pedicures. However, low-star reviews highlight recurring issues with uneven haircuts, improper waxing results, and long wait times. Additionally, several customers expressed dissatisfaction with the management's handling of refund requests and perceived rudeness during service.
Data from Google, last updated October 25, 2026.
Reviews from Google, shown as published (original wording, unedited).
Took myself and three kids for haircuts. They did fantastic with the kids, everyone there was very friendly, and it was very affordable. I will be going back for any future trims for me and the kids.
I want to say to the owner of this fine salon Stefanie and her associates Amanda and Mandy, for helping us in a difficult situation, They went far and above expectations for my girl, They treated her like royalty, they have the knowledge of what it takes to do the job well and put their name on their work with pride, I always have high expectations of people I deal with and Tangles hair salon has far exceeded my standards.Thanks again for y’all expertise in this establishment
Worst experience ever! The manager also refused a refund! I left with purple hair, wanting blonde. My hair was soooo choppy and had lines in my hair. She didn’t leave the foils in long enough on my top hair. I went to another salon to get it fixed. Didn’t know it was that bad until the girl told me. I will never go here again. The service here was horrible too.
The stylist was kind to my daughter during the appointment and did a creative hair design at the end. However, the haircut was uneven and poorly finished. With our busy schedule and Tangles being booked, a correction cut with another stylist wasn’t feasible, so I requested a refund. Unfortunately, the response was unexpectedly rude and dismissive but did ultimately get a refund. I understand that not every appointment goes perfectly, but I did expect a basic level of professionalism when raising a concern. We'll need to have it corrected elsewhere and won’t be returning.
Tangles Salon did all the hair for my daughter’s wedding party. The stylists were talented and so kind. They offered great suggestions and everyone’s hair looked phenomenal and held up all night!!! Thanks for being a part of the most special day.
Steph and her staff are awesome! I always have a great visit every time.
Great experience every time I go. Love the atmosphere and great service. Everyone was very professional. I always recommend this salon!
I have always had great experiences at Tangles! I love the evening and weekend hours and the salon itself is beautiful. I’m always counting down the days to be pampered again.
One of the very best hair salons I have ever been to. Very clean, friendly and professional. Everyone is so kind and personable! 10/10 would recommend!!!!
I've been pleased with Tangles from my head to my toes. Literally. I'm always greeted with genuine warmth and smiles and made to feel comfortable (because, let's face it, making conversation can be awkward at times) from the time I check in to the time I leave from all of the staff. Pedicure pampering is top notch. I've found my forever hair dresser (shout out to Jessica) who textures my short hair just right and offers a shampoo and scalp massage even when she knows I washed it that morning. And I always say yes because it's magic. 10/10 would send family and friends here.