Certified public accountant · Midwest City, OK · reviewed since 2020
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%91+53.4Reliability 26%88+23Value 15%91+13.8Craft & service penalty99−0.1Experts Score= 90Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#33 of 85 accountantsiPosition by Experts Score among all companies we track in this category. · better than 62%
4.9★★★★★71 Google reviews · 9 photos
97%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Taylor Dollens, CPA, PLLC 4.9 out of 5 based on 71 reviews, highlighting efficient tax preparation, quick communication, and user-friendly digital processes for both personal and business clients. While most customers describe the service as stress-free and professional, a small number of low-star reviews criticize the firm for charging fees for initial consultations and perceiving a disconnect between the premium pricing and the level of service provided during early engagements.
Google rating: 4.9 out of 5 from 71 reviews (97% five-star).
Reviews on this page: 71 Google reviews (68 with written comments, 1 with photos).
Owner responses: the business replied to 32% of reviews.
Most recent review: September 9, 2026.
Service: Accountant serving Midwest City, Oklahoma.
Data from Google, last updated November 1, 2026.
Score profile vs other accountants
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: reliability.
Taylor Dollens, CPA, PLLCAccountants median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Taylor Dollens, CPA, PLLC: 91/100 on this factor. Category median: 87.A
91
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Taylor Dollens, CPA, PLLC: 88/100 on this factor. Category median: 82.A
88
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Taylor Dollens, CPA, PLLC: 99/100 on this factor. Category median: 98.A
99
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Taylor Dollens, CPA, PLLC: 91/100 on this factor. Category median: 92.A
91
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Taylor Dollens, CPA, PLLC: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 78.–
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Bar = this company · dark tick = category median.
Star ratings
71 Google reviews we collected
4.9of 5
5 stars6997%
4 stars00%
3 stars00%
2 stars00%
1 star23%
Praise vs complaints
Phrases our text analysis found in 68 written reviews
97%praise
Praise14297%
Complaints43%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price114%
Reasonable686%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude3524%
Would recommend3524%
Speed & response3423%
Communication1611%
Quality & results118%
Honesty & trust118%
Price & value43%
What customers talk about
We read 68 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“She is very informative, quickly responds to questions or concerns and is very professional.”
“We’ll definitely be working with her again and highly recommend her to anyone looking for a knowledgeable and dependable CPA.”
“I recommend anyone looking for affordable tax/accounting advice steer far and wide from this inexperienced and overpriced CPA.”
“Taylor is upfront and able to answer all of our tax and business questions in a timely manner.”
“Communication was quick and clear, and process was totally digital and simple.”
“She provides a great service from start to finish and I would highly recommend her!”
“If you're a business owner looking for a CPA who is genuinely invested in your success, Taylor is the one.”
“Taylor and her team are worth every penny and MORE!”
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Taylor Dollens, CPA, PLLC for 5 kinds of job. Pick one to see what they paid and said.
DDaylaLocal Guide · 36 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
It has been a delight to work with Taylor and her staff. They really took the stress and headache off of us from one woman owned business to another. Taylor is upfront and able to answer all of our tax and business questions in a timely manner. I sleep better at night knowing she has my company's best interest…
CCourtney2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Working with Taylor was so easy! We had a quick consultation and then she got to work, helping us with a tax question. Looking forward to working with her for next tax season! Highly recommend!
JJodi9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★
Taylor has been a pleasure to work with. She is very informative, quickly responds to questions or concerns and is very professional. She has given great recommendations and handled my taxes quickly and efficiently. She and her team are amazing!
KKalenaLocal Guide · 18 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
Taylor and her team made my tax prep experience seamless and extremely convenient. The online Portal is easy to use and allowed document sharing which saved me a 3 hour road trip, one way. Glad I found a new home for tax preparation.
Reasonable priceIndividual income tax return preparation
MMike5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
Taylor and her team made this tax season one of the best we’ve ever experienced. Her expertise with multi-state taxes made a huge difference for us and gave us real confidence that everything was handled correctly. Taylor was professional, responsive, and great to work with from start to finish. We’ll definitely be…
Individual tax planningIndividual income tax return preparation
JJosie2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
Taylor and her team were super helpful and quickly responsive! I really appreciated how promptly they answered my questions and kept everything moving smoothly. Highly recommend!
It has been a delight to work with Taylor and her staff. They really took the stress and headache off of us from one woman owned business to another. Taylor is upfront and able to answer all of our tax and business questions in a timely manner. I sleep better at night knowing she has my company's best interest in mind. She has met all of our needs and went above and beyond to keep us informed and up to date with bookkeeping, taxes and best practices for our business. Highly recommend!
Price assessment: Reasonable price
Services: Trusts & estates accounting, Business tax return preparation, Payroll accounting, Business tax planning, Individual income tax return preparation
Response from the owner · a month ago
Dayla, Thank you so much for this wonderful review! We are so honored to work with you and support your business.
C
Courtney Clickner2 reviewsiTotal number of Google reviews Courtney has written across all businesses on Google Maps, not just this one.
Working with Taylor was so easy! We had a quick consultation and then she got to work, helping us with a tax question. Looking forward to working with her for next tax season! Highly recommend!
Response from the owner · a month ago
Hi Courtney, I'm glad our team was able to assist you. We are looking forward to working with you again soon. Thank you for your kind words.
J
Jodi Jenista9 reviewsiTotal number of Google reviews Jodi has written across all businesses on Google Maps, not just this one.
Taylor has been a pleasure to work with. She is very informative, quickly responds to questions or concerns and is very professional. She has given great recommendations and handled my taxes quickly and efficiently. She and her team are amazing!
Response from the owner · 4 years ago
Thank you Jodi. I'm so glad it was a positive experience for you and I look forward to working with you again!
K
Kalena LawLocal Guide · 18 reviewsiTotal number of Google reviews Kalena has written across all businesses on Google Maps, not just this one.
Taylor and her team made my tax prep experience seamless and extremely convenient. The online Portal is easy to use and allowed document sharing which saved me a 3 hour road trip, one way. Glad I found a new home for tax preparation.
Price assessment: Reasonable price
Services: Individual income tax return preparation
C
Clay Milford7 reviewsiTotal number of Google reviews Clay has written across all businesses on Google Maps, not just this one.
Taylor and her team made this tax season one of the best we’ve ever experienced. Her expertise with multi-state taxes made a huge difference for us and gave us real confidence that everything was handled correctly. Taylor was professional, responsive, and great to work with from start to finish. We’ll definitely be working with her again and highly recommend her to anyone looking for a knowledgeable and dependable CPA.
Services: Individual tax planning, Individual income tax return preparation
J
Josie Davis2 reviewsiTotal number of Google reviews Josie has written across all businesses on Google Maps, not just this one.
Taylor and her team were super helpful and quickly responsive! I really appreciated how promptly they answered my questions and kept everything moving smoothly. Highly recommend!
Price assessment: Great price
Services: Individual tax planning
R
Rachel Cheshier3 reviewsiTotal number of Google reviews Rachel has written across all businesses on Google Maps, not just this one.
Taylor is amazing! This was my first year filing for my business, and I was extremely stressed about the process. She took care of things quickly and professionally, and her process is very straightforward and simple. Highly recommend!
Price assessment: Reasonable price
C
Codi Martinez2 reviewsiTotal number of Google reviews Codi has written across all businesses on Google Maps, not just this one.
Great experience with this team! This was my first time using someone new since I have filed taxes and their communication and process was smooth and easy. Highly recommend
C
Cori Mitchell1 reviewiTotal number of Google reviews Cori has written across all businesses on Google Maps, not just this one.
I've worked with Taylor for about a year, and I can't recommend her highly enough. She handles both my personal and business taxes and has been a true advisor as I've built my consulting business.
Taylor is responsive, professional, and brings real strategic thinking to every conversation. We meet quarterly to review my numbers and plan ahead, and she consistently helps me think through tax strategy, retirement planning, HSA contributions, insurance, and long-term financial decisions. She's proactive, not reactive, which is exactly what I need.
Her team is engaged and easy to work with when questions come up between meetings. If you're a business owner looking for a CPA who is genuinely invested in your success, Taylor is the one.
Price assessment: Reasonable price
Services: Business tax return preparation, Individual tax planning, Payroll accounting, Business tax planning, Individual income tax return preparation, General bookkeeping
