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Taylor's Plumbing Solutions, LLC

Plumber · Everett, WA · reviewed since 2019

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%34+2.4Craft & service penalty96−0.4Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#27 of 54 leak detection servicesPosition by Experts Score among all companies we track in this category. · better than 51%
4.9 ★★★★★ 990 Google reviews · 24 photos
97%five-star reviews
4.97★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
34%reviews answered by the owner
$705typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).

Taylor's Plumbing Solutions, LLC at a glance

Google reviewers rate Taylor's Plumbing Solutions highly, praising technicians for punctuality, professional communication, and thorough work on services like water heater replacement, sink installation, and leak repairs. Customers frequently note transparent pricing and quick response times for both routine and emergency jobs. However, several low-star reviews criticize the company for failing to disclose house call or transportation fees upfront, leading to unexpected costs, and for instances where repairs required follow-up visits due to unresolved issues.

  • Google rating: 4.9 out of 5 from 990 reviews (97% five-star).
  • Reviews on this page: 990 Google reviews (755 with written comments, 31 with photos).
  • Owner responses: the business replied to 34% of reviews.
  • Most recent review: November 5, 2026.
  • Service: Leak Detection Service serving Everett, Washington.

Data from Google, last updated November 8, 2026.

Score profile vs other leak detection services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

Satisfaction96Reliability98Craft & service96Value100Momentum100Replies to reviews34Satisfaction: 96 (median 94)Reliability: 98 (median 92)Craft & service: 96 (median 96)Value: 100 (median 100)Momentum: 100 (median 100)Replies to reviews: 34 (median 94)
This companyLeak Detection Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Taylor's Plumbing Solutions, LLC: 96/100 on this factor. Category median: 94.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Taylor's Plumbing Solutions, LLC: 98/100 on this factor. Category median: 92.A
98
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Taylor's Plumbing Solutions, LLC: 96/100 on this factor. Category median: 96.A
96
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Taylor's Plumbing Solutions, LLC: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Taylor's Plumbing Solutions, LLC: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Taylor's Plumbing Solutions, LLC: 34/100 on this factor. Category median: 94.D
34

Bar = this company · dark tick = category median.

Star ratings

990 Google reviews we collected

  • 5 stars96097%
  • 4 stars162%
  • 3 stars71%
  • 2 stars30%
  • 1 star40%

Praise vs complaints

Phrases our text analysis found in 755 written reviews

  • Praise1,63499%
  • Complaints111%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price1225%
  • Reasonable3063%
  • Overpriced00%
  • Not sure613%
$705+64% vs typical leak detection services

Middle half of what 35 customers paid ($529–$1.1k) · gold mark = category median.

Topic share

How often each topic comes up in the written reviews

  • Speed & response46128%
  • Staff & attitude39324%
  • Quality & results25516%
  • Would recommend18111%
  • Price & value17010%
  • Communication1107%
  • Honesty & trust755%

What customers talk about

We read 755 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “He arrived early, was very professional and personable, quickly assessed the situation, and rapidly and neatly finished the job.”
  • “The two gentlemen, Kurt and Zach, were professional and capable at addressing my plumbing issues.”
  • “The team did a great job installing my new kitchen sink to perfection, not to mention the re-piping & garbage disposal install.”
    “You are horrible people !”
  • “The price was fair & I will totally recommend Taylor Plumbing to all.”
    “I won’t use them in the future and I don’t recommend them.”
  • “Professional, helpful, reasonable, great communication.”
    “Very trustworthy and they will not overcharge you like other plumbers have done to us.”
  • “The crew diagnosed my water issue quickly & kept me informed through the whole repair process.”
  • “He was very professional and transparent, we'll be using Taylor's plumbing in the future”

People customers mention

  • Tanner 34 reviews
  • William 24 reviews
  • Kurt 13 reviews
  • Colby 12 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Taylor's Plumbing Solutions, LLC for 8 kinds of job. Pick one to see what they paid and said.

Recent priced reviews

Jay1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★

Tanner was great! He arrived early, was very professional and personable, quickly assessed the situation, and rapidly and neatly finished the job.

Paid $200–400Reasonable price
Jackie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Very professional, knowledgeable & thorough. The crew diagnosed my water issue quickly & kept me informed through the whole repair process. The price was fair & I will totally recommend Taylor Plumbing to all.

Paid $1,400–1,600Reasonable price
Chris1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

They showed up on time (even a little early). They were both friendly, knowledgeable, well-spoken and thorough.

Paid $1,000–1,200Reasonable price
Marius1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Tanner and his assistant were great and honest. I'll recommend this company who's in need of plumbing job.

Paid $600–800Reasonable price
DirectLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 weeks ago★★★★★

Once again I needed to make that call to Taylor's Plumbing. We had an emergency at a bathtub. It was leaking and started to leak behind the liner. William made it happen for me and my company! They were very responsive and quick to fix the issue. I can and will always call them again. Tanner, their employee that did…

Customer photo from Direct's reviewCustomer photo from Direct's review
Paid $800–1,000Great price
Travis3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Taylor Plumbing was awesome to work with. It was a recipe ration from a friend and they did not disappoint. Great price and quick turnaround. Very knowledgeable and the technicians were extremely friendly.

Paid $2,000+Great price

Photos

Customer reviews

4.9 ★★★★★ 990 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Abe Abera3 reviewsTotal number of Google reviews Abe has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The team did a great job installing my new kitchen sink to perfection, not to mention the re-piping & garbage disposal install. I am very happy how it turned out. Thank You!!!

  • Price assessment: Great price
Jay Rairigh1 reviewTotal number of Google reviews Jay has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Tanner was great! He arrived early, was very professional and personable, quickly assessed the situation, and rapidly and neatly finished the job.

  • Price assessment: Reasonable price
  • Price: $200–400
Joann Flajole5 reviewsTotal number of Google reviews Joann has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The two gentlemen, Kurt and Zach, were professional and capable at addressing my plumbing issues. Excellent work ethic, took time to ensure the job was done correctly. I am thankful for all they did.

  • Price assessment: Reasonable price
Michael Velez2 reviewsTotal number of Google reviews Michael has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Tanner replaced our water heater and fixed a few other small issues he found while he was here. He was very professional and transparent, we'll be using Taylor's plumbing in the future

Jackie Cory1 reviewTotal number of Google reviews Jackie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very professional, knowledgeable & thorough. The crew diagnosed my water issue quickly & kept me informed through the whole repair process. The price was fair & I will totally recommend Taylor Plumbing to all.

  • Price assessment: Reasonable price
  • Price: $1,400–1,600
Tina Rogers5 reviewsTotal number of Google reviews Tina has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great service from Tanner!

  • Price assessment: Reasonable price
Tatsyana z5 reviewsTotal number of Google reviews Tatsyana has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

They are always so kind and upfront about costs. We have had them out quite a few times. They stand behind their work to make sure things are done right. I would highly recommend them.

Response from the owner · 6 months ago

Tatsyana, thank you for taking the time to share your excellent experience of Taylor's Plumbing Solutions. Thank you for your loyalty and trust. We look forward to working with you again when you need a plumber.

Kathy James3 reviewsTotal number of Google reviews Kathy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Always there when you need them! Thanks so much!

Chris McCullough1 reviewTotal number of Google reviews Chris has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

They showed up on time (even a little early). They were both friendly, knowledgeable, well-spoken and thorough.

  • Price assessment: Reasonable price
  • Price: $1,000–1,200
Marius Reintegrado1 reviewTotal number of Google reviews Marius has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Tanner and his assistant were great and honest. I'll recommend this company who's in need of plumbing job.

  • Price assessment: Reasonable price
  • Price: $600–800

Taylor's Plumbing Solutions, LLC on Google Maps →

Business details