You cannot ask for a better lawyer and Case Manager like Charla Bennett. She is a fantastic person. She is also Caring and understanding. It doesn't matter when you call her. She always has time to talk to you. Miss Charla and Mr. Larry both go out of their way to help you no matter what. I would suggest them to anyone who needs a best lawyer and best case manager.
Taylor | Serbin Injury Lawyers
Taylor | Serbin Injury Lawyers at a glance
Google reviewers rate Taylor Serbin Injury Lawyers five stars based on four hundred and eight reviews, with the owner responding to eighty-one percent of them. Clients frequently praise the firm's professionalism, clear communication, and compassionate approach to personal injury cases, noting that staff members take time to explain legal processes and keep clients informed. Conversely, two low-star reviews criticize specific attorneys for unprofessional behavior and highlight a failure to return calls or follow up on new case inquiries after initial contact.
- Google rating: 5.0 out of 5 from 408 reviews (99% five-star).
- Reviews on this page: 408 Google reviews (350 with written comments, 2 with photos).
- Owner responses: the business replied to 81% of reviews.
- Most recent review: October 23, 2026.
- Service: Attorney serving Charlotte, North Carolina.
Data from Google, last updated October 25, 2026.
Photos
Customer reviews
Reviews from Google, shown as published (original wording, unedited).
Highly recommend!!
Great firm. The staff walked me through the process with ease. I was able to focus on what i needed to without worrying about everything else.i would highly recommend this firm.
Fantastic team to work with! Responsible and knowledgeable!
Our staff is pretty wonderful! Thank you for letting them know!
Thank you Jesse Hamilton on your lead to find me a trustworthy law firm. Forever in your depth.
Great attorneys and very knowledgeable
This firm took the time to listen to me. Everyone I spoke to was very professional. Highly recommend this firm.
This firm lives up to their reputation. Everyone is extremely nice and compassionate. I highly recommend this firm!!
Super helpful and knowledgeable, Jesse was great! A firm you can trust!
I called Taylor Serbin Injury Lawyers about my child’s injury, and the staff was incredibly professional, kind, and down to earth. They took the time to listen, answered my questions, and made me feel comfortable. It’s refreshing to deal with people who are both knowledgeable and genuinely caring.
Business details
- Address: 301 S McDowell St Ste 1016, Charlotte, NC 28204
- Phone: (704) 248-8654
- Website: thelitigator.com
- Service area: Charlotte, NC