Customers praise the mobile service for reasonable pricing, punctuality, and clear communication regarding repairs on vehicles and equipment. Recurring themes include fast scheduling and honest explanations of work performed. However, several low-star reviews cite missed appointments, unresponsive communication during delays, and disputes over hourly billing or incomplete repairs.
Google rating: 4.8 out of 5 from 295 reviews (96% five-star).
Reviews on this page: 295 Google reviews (275 with written comments, 11 with photos).
Owner responses: the business replied to 13% of reviews.
Most recent review: October 29, 2026.
Service: Mobile Auto Mechanic serving Kansas City, Missouri.
Data from Google, last updated November 13, 2026.
Star ratings
295 Google reviews we collected
4.8of 5
5 stars28296%
4 stars00%
3 stars21%
2 stars31%
1 star83%
Praise vs complaints
Phrases our text analysis found in 275 written reviews
97%praise
Praise68197%
Complaints223%
Topic share
How often each topic comes up in the written reviews
7topics
Speed & response12918%
Staff & attitude12818%
Price & value12518%
Would recommend10515%
Quality & results10315%
Honesty & trust7110%
Communication426%
What customers talk about
We read 275 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Further, they are very polite, super honest, quick, and affordable.”
“mechanic never showed, waited over 2 hours without any response to text message and didn't even get an apology for the situation.”
“I have had work done on cars and mowers, and every time they are kind, honest, and knowledgeable.”
“The rude guy on the phone couldn't understand the fact that if you accept something from a customer before an appointment you let them know WHEN THEY…”
“Both times, I got reasonable pricing, high quality work, and fast scheduling and job completion.”
“I learned a very expensive lesson taking the recommendation of a friend.”
“If you're looking for knowledgeable, trustworthy mechanics who genuinely care about their customers, look no further.”
“…ked in to my mailbox and didn’t even say anything about I definitely would not recommend this mobile mechanic place to anyone they are a scam and smal…”
“Fantastic job doing my brakes, front the first time a few months ago and now my rear and wheel hub.”
“I also said you COULD make it right by coming this evening to fix my car since you already messed up my day.”
“Honest, knowledgable, experienced and comes right to your door.”
“…would not recommend this mobile mechanic place to anyone they are a scam and small claim in court is waiting for them.…”
“From day one, they have always taken the time to explain repairs and maintenance in a way that makes sense, without ever talking down to me or pressur…”
People customers mention
Kyle31 reviews
Nick23 reviews
Ashton6 reviews
Honda4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
I've used them on two separate occasions. First was freon leaking in the heater box. They sent pictures below of the work being done. Once fixed have not had any issues!!!
We called them a second time to get breaks done on one of our other cars, engine oil gasket, and work on mowers. Again, did fantastic work and they come to you!
Further, they are very polite, super honest, quick, and affordable. If you ever need any major repairs done on your car or mower call them!!!
Shane CLocal Guide · 18 reviewsiTotal number of Google reviews Shane has written across all businesses on Google Maps, not just this one.
I’ve hired them twice - once to weld some exhaust parts after a stolen catalytic converter, and another to fix lower control arms for a Prius that failed safety inspection. Both times, I got reasonable pricing, high quality work, and fast scheduling and job completion. I recommend them to all.
Price assessment: Reasonable price
Brontas KLocal Guide · 19 reviewsiTotal number of Google reviews Brontas has written across all businesses on Google Maps, not just this one.
Amazing! Honest. Professional. On Time. Incredible knowledge and skills! We will continue to use Taylor as our mechanic for our vehicles. Highly recommend!
Price assessment: Great price
kevin barbeeLocal Guide · 50 reviewsiTotal number of Google reviews kevin has written across all businesses on Google Maps, not just this one.
I asked them what price to tell me what is wrong with my sport bike so diagnostic , he replied $125. He didn’t reply $125 per hour , previously Honda told me $168 so I rather take it there but Taylor was less money. After he took it apart I have a bigger problem , bad compression. So bike is apart but to put it back that’s another hour pay so I assumed I owe him $125 but my bill was $180 and he said he charges $125 per hour but if he has told me in his quote I would have just taken it to Honda dealer. He can of told me while working that it’s per hour and now going to be more money. When I’m told price is $125 diagnois then I expect to pay $125. I paid $180 more than Honda plus bike not put back together or he was charging me more. To say I’m mad is an understatement! Or I guess I’m at fault for not reading his mind. So he left it down to the heads in pic. He said to put together it’s another hour pay. Now before he started I said I think it’s my plugs but he said bigger issue your compression. I believed him since he worked at my house like 3 or 4 times so I sold bike for cheap stating needs engine work bad compression. Guy that bought it is a bike tech and called me to say your guy did you dirty. All your bike needed was plugs and coils !! So I sold my bike based on Kyle’s diagnosis which was wrong and he spent extra time and charged me but bike only needed plugs like I told him. I’m out of extra diag money plus sold my bike for $1200 and it’s worth $3500. Don’t trust a family own business ! They are ignoring me now and last thing I want to do is leave neg feedback but they truly screwed me over. When you have an issue a family own business will ignore you and keep it moving. Big mistake using them. I have to now see my options. Oh he mention having baby anytime ! I said congrats. But he should not taken job if he didn’t want to be there anyway. Leaving my bike apart down to the engine when all bike needed was coils and plugs was wrong. New owner sent me video of bike sounding n riding like brand new. I could have cried ! Stressing ever since Saturday.
Price assessment: Overpriced
Services: Electrical
Jedi JPY7 reviewsiTotal number of Google reviews Jedi has written across all businesses on Google Maps, not just this one.
First time customer of this company and most definitely will not be my last! I had my rear shocks replaced as well as the 8 spark plugs and wires - parts supplied by me - installed by Taylor To You. Total cost of labor was a very reasonable $250. Each job took roughly an hour so $125 labor for each job. Awesome communication, knowledgeable, honest. I now know they can get the parts you need if that interests a customer. Already lined up a separate job for next Wednesday with Taylor To You Mechanics.
Backstory of this job - Prior to contacting Taylor To You Mechanics, I went to my usual local Auto/Tire Repair shop in Overland Park, KS that many in the area use for service. I requested a quote on rear shock replacement (both rears) as they were leaking hydraulic fluid (GMC Yukon). That shop quoted me $2100 (not including tax) for the parts only and another $300 to install for total price of $2650 with tax. They get their parts from Auto-zone, thought it was high so I looked up the exact part number and matched that it fit my Yukon and I realized the actual cost for the exact same two shocks was $901 (including tax). I asked the shop if I can just buy the parts myself and deliver them to their store and they said, of course, no, as they really want to get the extra money. I understand them wanting to earn a profit, but seriously...a profit of $1524 is ludicrous. This shop lost a valuable and loyal customer of 20 years, 5 current vehicles. I will be using Taylor To You Mechanics from this point further for any future jobs.
Lorren Gordon4 reviewsiTotal number of Google reviews Lorren has written across all businesses on Google Maps, not just this one.
Exceptional Service and Honest Mechanics
I cannot say enough good things about Taylor-To-You Mechanics. Finding a mechanic you can truly trust is rare, and they have earned my trust completely.
From day one, they have always taken the time to explain repairs and maintenance in a way that makes sense, without ever talking down to me or pressuring me into unnecessary work. Their honesty, professionalism, and commitment to customer service are unmatched. I have never felt overcharged, and I always leave feeling confident that I understand exactly what was done and why.
Most recently, I brought my vehicle in with a computer-related issue that ultimately could not be repaired because Nissan limits access to certain diagnostics and repairs to dealerships. Even though they weren't able to fix the problem, they were upfront, transparent, and incredibly helpful throughout the process. Rather than wasting my time or money, they honestly explained the situation and pointed me in the right direction.
That level of integrity is exactly why I will continue to recommend Taylor-To-You Mechanics to family and friends. If you're looking for knowledgeable, trustworthy mechanics who genuinely care about their customers, look no further.
Thank you, Taylor-To-You Mechanics, for proving that honest auto rep🥰air shops still exist! 🚗🔧
Price assessment: Reasonable price
David KindredLocal Guide · 41 reviewsiTotal number of Google reviews David has written across all businesses on Google Maps, not just this one.
Kyle and Nick are awesome! VERY reasonably priced, and honest! Fantastic job doing my brakes, front the first time a few months ago and now my rear and wheel hub. I plan on using these guys for anything I need done in the future if possible. Fantastic business! Thanks guys!
Price assessment: Reasonable price
amit Mehta10 reviewsiTotal number of Google reviews amit has written across all businesses on Google Maps, not just this one.
I called the shop for issue with my Mercedese vey professional and nice guys and came on time and fixed the issue and even fill the brake fluid which wan not part of the job went well beyond .
Whitney Brown9 reviewsiTotal number of Google reviews Whitney has written across all businesses on Google Maps, not just this one.
I happened to stumble upon this company after looking for auto mechanics near me. I am so glad I decided to give it a try! I submitted a request yesterday and immediately got a response. I was told that they could have someone out by the next day! They showed up right on time (a little early even), had a diagnosis and got the work complete in under an hour!! I will definitely use them again!
