Analyzing 7,261,8717.3M ReviewsFor 20,58520.6K Experts

Experts Reviews · Company report
TC Detail logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%84+45.8Reliability 24%80+19.4Value 14%87+12.3Replies to reviews 7%100+7.1Craft & service penalty87−1.3Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORE

TC Detail

Pasco, WA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #49Position by Experts Score among all companies we track in this category. of 79 car wash services · 4.8★ from 182 Google reviews

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Report card

Percentile vs other car wash services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.TC Detail is better than 84% of car wash services.A
84
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.TC Detail is better than 80% of car wash services.A
80
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.TC Detail is better than 87% of car wash services.A
87
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.TC Detail is better than 87% of car wash services.A
87
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.TC Detail is better than 100% of car wash services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.TC Detail is better than 100% of car wash services.A
100

Reviews for your job

Customers hired TC Detail for 8 kinds of job.

TC Detail for scratch removal

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.8
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.88
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 76/100.How Job match is calculatedBuilt only from reviews Google tagged “Scratch removal”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#7 / 8

All 8 Google reviews tagged “Scratch removal”

Cheryl8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Had my car washed and detailed. Back to back trips out of town and killed a lot of bugs. The TC Detail team did a wonderful job making my car look new again!

Exhaust tip polishingPaint repairPolishing
ELocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Awesome job on the wife’s Cherokee, guys!! The 3500 diesel looks like a mirror too👍

Customer photo from E's review
Full body washScratch removalClay bar treatment
EricLocal Guide · 148 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I have taken multiple cars here over the last few years. Cars always look better than new. Great communication and even gave me a ride home. Thanks!

Full body washScratch removalAuto detailing+ Quality+ Professionalism
Beau5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★

Did a great job on my C6. They did forget to fix one tiny scratch that I had pointed out. But wasn’t a big deal to me to have it fixed right now.

Full body washPaint repairPolishing
JohnLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

This business came recommended as the place to go for the work I needed. What a great experience. Top-notch service top-notch work, great atmosphere at this establishment. Totally professional. Great prices on the work they did. I had a small bit of touchup work done by Tricities and they went above and beyond. I…

Full body washScratch removal
Scott5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

My vehicle looks great. Had the paint correction done to remove the swirls and then ceramic coating paint protection. They also dressed the wheels, cleaned the wheel wells, bed cover, exhaust pipe.

Scratch removalService not listed
Kayte7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Myron and his team are professional, friendly, and knowledgeable. I brought our truck in to TC Detail on a Wednesday to see if they could remove paint scratches that were caused by a car wash brush. The scratches were all over the truck body and looked terrible. Myron showed me what they could do on a small test…

Scratch removal
G14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

TC Detail did an amazing exterior paint correction on our Tahoe. Their service goes over and beyond. If you need quality paint correction, or any kind of detailing, TC Detail should be your place. Their auto detailing products are simply the best. Thank you TC Detail.

Auto detailingAuto interior vacuumingPaint repair

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Auto detailing22—
Auto interior vacuuming12—
Full body wash11—
Paint repair9—
Polishing8—
Scratch removal8—
Wheel washing8—
Car waxing6—

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