Google reviewers report that TC Roadside Services in Jacksonville provides quick, professional towing, jump starts, and lockout assistance with clear communication and fair pricing. Customers frequently highlight punctual arrivals and careful handling of vehicles during transport. However, negative reviews describe instances of vehicle damage due to improper towing techniques and problematic referrals to third-party mechanics, indicating potential risks regarding service quality and accountability.
Google rating: 5.0 out of 5 from 276 reviews (99% five-star).
Reviews on this page: 276 Google reviews (239 with written comments, 9 with photos).
Owner responses: the business replied to 0% of reviews.
Most recent review: October 16, 2026.
Service: Towing Service serving Jacksonville, Florida.
Data from Google, last updated October 26, 2026.
Photos
Customer reviews
5.0
★★★★★
276 reviews on Google
5★272
4★1
3★0
2★0
1★3
Reviews from Google, shown as published (original wording, unedited).
MA
Marry Ann Cross2 reviews
★★★★★
I ran out of gas this morning while taking my daughter to school. Luckily, TC was on his way to drop off his child at school and stopped to help us. He kindly gave us a ride to school and even helped me get gas for my car. I’m so grateful for his kindness and willingness to go above and beyond to help someone in need. That’s what I call excellent customer service! Thank you so much, TC, for saving our morning! Highly recommend!
Fast, quick, and reliable service is what I like and that is exactly what I received. I called got a quote and my vehicle was picked up and dropped in less than 2 hours. Thank and I will definitely use again 10 out of 10!!! I highly recommend!!!
TC came through my roadside asst. Super professional and great communication. Arrived much sooner than expected. Handled car with care. I highly recommend. Have also used in the past for lock out service! Great service!
TC Roadside Services in Jacksonville was amazing. He came and found out he couldn't even tow the car because it was unable to be put into neutral, but he made it work. I was very stressed, and honestly, his help calmed me down because dealing with car issues is stressful enough. He was very friendly, professional, and made the whole process so much easier. As a woman, I hate dealing with cars. I am very grateful. Thank you 😊
I would absolutely use him again and highly recommend him to anyone who needs a tow. My car broke down unexpectedly, and even though it was a busy day, he was able to get to me and tow my car home much sooner than I expected. He kept me updated throughout the entire process, sent photos, and was friendly, professional, and easy to work with from start to finish. Excellent service all around.
