Titus Gant4 reviewsTotal number of Google reviews Titus has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleNice people, great service.
TCC Junk Removal
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%99+24Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 99Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#36 of 102 hauling servicesPosition by Experts Score among all companies we track in this category. · better than 65%
5.0 ★★★★★ 965 Google reviews · 24 photos
99%five-star reviews
4.98★last 12 monthsAverage stars on reviews from the last 12 months only.
0.2%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
94%reviews answered by the owner
Nov 2026latest review
TCC Junk Removal at a glance
Google reviewers for TCC Junk Removal in Summerfield, NC, consistently praise the company's punctuality, professional communication, and efficient handling of heavy or awkward items. Customers frequently note that pricing is straightforward and reasonable, with crews arriving on time and leaving properties in good condition. However, a minority of reviews cite instances where final charges exceeded initial quotes or express dissatisfaction with the condition of items left for resale.
- Google rating: 5.0 out of 5 from 965 reviews (99% five-star).
- Reviews on this page: 965 Google reviews (874 with written comments, 32 with photos).
- Owner responses: the business replied to 94% of reviews.
- Most recent review: November 2, 2026.
- Service: Hauling Service serving Summerfield, North Carolina.
Data from Google, last updated November 3, 2026.
Score profile vs other hauling services
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: satisfaction.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.TCC Junk Removal: 98/100 on this factor. Category median: 98.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.TCC Junk Removal: 99/100 on this factor. Category median: 98.A
99
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.TCC Junk Removal: 100/100 on this factor. Category median: 100.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.TCC Junk Removal: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.TCC Junk Removal: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.TCC Junk Removal: 100/100 on this factor. Category median: 97.A
100
Bar = this company · dark tick = category median.
Star ratings
965 Google reviews we collected
- 5 stars95199%
- 4 stars111%
- 3 stars20%
- 2 stars10%
- 1 star00%
Praise vs complaints
Phrases our text analysis found in 874 written reviews
- Praise1,852100%
- Complaints60%
Topic share
How often each topic comes up in the written reviews
- Staff & attitude54029%
- Speed & response45024%
- Quality & results31717%
- Would recommend26314%
- Price & value1589%
- Communication985%
- Honesty & trust322%
What customers talk about
We read 874 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Great service on time professional great pricing would recommend”
“The crew came out and did an amazing job and they were quick!”
“Alex and Hunter made this last part of my slow move simple.”
“Erick and his partner were professional and did an excellent job.”
“I would definitely recommend TCC to friends and family.”
“Communications were very good and charged a fair price.”
“Nick & Mason are true professionals, highly efficient, and clearly explain their plan.”
“Dedicated to making a difficult time easier, determined to please, & dependable to follow through punctually, efficiently, and respectfully.”
People customers mention
- Logan 57 reviews
- Erick 41 reviews
- Emmanuel 41 reviews
- Mason 25 reviews
- Helmy 18 reviews
- Eric 17 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired TCC Junk Removal for 8 kinds of job. Pick one to see what they paid and said.
Recent reviews
Leigh4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 days ago★★★★★
Great experience with each person I spoke with. The crew came out and did an amazing job and they were quick!!
Aaron2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★
Great experience! I needed to get rid of heavy, awkward junk and TCC was there the next day. Great service! Great customer service!
Christian1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Dedicated to making a difficult time easier, determined to please, & dependable to follow through punctually, efficiently, and respectfully. HIGHLY recommended!
KoriLocal Guide · 48 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
I was very pleased with the service provided. We had a semi large job, 4 truckloads were removed. The guys were careful backing their trucks down our tight driveway. They were respectful and not judgemental, on time and did exactly what I asked. No hassle pricing, everything was very straightforward without any add…
Adriane5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Erick and his partner were professional and did an excellent job. I will recommend Community Chest to everyone in need of this type of service. Thank you.
Sonja4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
The guys worked very hard. They did an amazing job. We will definitely call TCC Junk removal again.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Junk removal | 116 | — |
| Furniture removal | 84 | — |
| House & garage cleanouts | 71 | — |
| Trash removal & disposal | 52 | — |
| Yard debris removal | 34 | — |
| Appliance removal & disposal | 26 | — |
| Mattress removal & disposal | 24 | — |
| Construction debris removal | 22 | — |
Compare with
Photos
Customer reviews
5.0 ★★★★★ 965 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Leigh Adkins4 reviewsTotal number of Google reviews Leigh has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat experience with each person I spoke with. The crew came out and did an amazing job and they were quick!!
Response from the owner · 2 weeks ago
We’re glad the crew got everything taken care of quickly. Thanks for sharing your experience with TCC, Leigh!
Aaron King2 reviewsTotal number of Google reviews Aaron has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat experience! I needed to get rid of heavy, awkward junk and TCC was there the next day. Great service! Great customer service!
Response from the owner · 3 days ago
We’re happy we could take that heavy lifting off your hands! Thanks for trusting TCC with your junk removal, Aaron. We’re always glad to help make tough cleanouts easier!
Awkward_Space Ace4 reviewsTotal number of Google reviews Awkward_Space has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleWas very communicative, kind and professional! Would work with again.
Response from the owner · 5 days ago
Thank you so much. We’d be happy to help with any future cleanouts!
Marie Andersen-Whitehurst5 reviewsTotal number of Google reviews Marie has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleVery nice and efficient young men. I will definitely use them again when needed
Response from the owner · 5 days ago
We’re glad our team made the job a smooth one! Thanks for your support and for trusting us with your junk removal needs, Marie.
Martin Paschal5 reviewsTotal number of Google reviews Martin has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat service on time professional great pricing would recommend
Response from the owner · a week ago
We’re happy to know you had a positive experience with our junk removal team. We appreciate your support, Martin!
Matthew Gleber5 reviewsTotal number of Google reviews Matthew has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleErick and Ty were on time, very friendly and professional. Highly recommend.
Response from the owner · a week ago
We appreciate the recommendation, Matthew! We’re glad you had a great experience with TCC’s junk removal service.
Christian1 reviewTotal number of Google reviews Christian has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleDedicated to making a difficult time easier, determined to please, & dependable to follow through punctually, efficiently, and respectfully. HIGHLY recommended!
Response from the owner · a week ago
Thank you for the wonderful recommendation, Christian! We’re grateful you trusted our team with your junk removal needs.
Kori CunninghamLocal Guide · 48 reviewsTotal number of Google reviews Kori has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI was very pleased with the service provided. We had a semi large job, 4 truckloads were removed. The guys were careful backing their trucks down our tight driveway. They were respectful and not judgemental, on time and did exactly what I asked. No hassle pricing, everything was very straightforward without any add on prices. I would definitely recommend TCC to friends and family.
Response from the owner · a week ago
Thank you for recommending TCC, Kori! We’re grateful for your support and glad you had a great experience with our junk removal service. We’re here whenever you need help with a future cleanout!
Adriane Wright5 reviewsTotal number of Google reviews Adriane has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleErick and his partner were professional and did an excellent job. I will recommend Community Chest to everyone in need of this type of service. Thank you.
Response from the owner · 3 weeks ago
It’s great to know they made such a positive impression. Your recommendation means a lot to the whole TCC crew. Thank you, Adriane!
Business details
- Address: 135 Montlieu Ave, Greensboro, NC 27409
- Phone: (336) 585-7341
- Website: tccjunkremoval.com
- Service area: Summerfield, NC